I recall another player having a very similar issue a while back. I’ve looked up their case, and this is the steps they performed to resolve the issue, which I hope will be useful to you:
- Delete the cloud save data from files (and recycle bin)
- Delete my AppData
- Disabled Steam Cloud data
- Close and reopen steam
- Launch darktide and load the character with the issue
- Then when in the Mourningstar i tabbed out and re enabled steam cloud services
- I then tabbed back into the game and quit via the menu
- Closed and reopened steam and launched Darktide