I will consider increasing the time out. Or look into if we can see if we do a “update” to tell the game that we have not deadlocked yet.
I will consider increasing the time out. Or look into if we can see if we do a “update” to tell the game that we have not deadlocked yet.
Sorry about this We understand some players are still having problems with our chat and services.
What would be useful for the developer handling this, is if you could upload your most recent console logs please?:
Read moreOf course! I’ve levelled him back up for you.
This is a series of complicated Deadlock crashes unfortunately. I’ve raised this with our Engine Developers, but in the mean time could you explore any remaining solutions here?:
Read moreAll done.
Sorry to hear this. Would you mind outlining which steps you’ve run through with Microsoft Support already?
Are your buddies experiencing the same error, and are they playing in the same region as you?
Which operative did the weapon belong to, please?
I’ve sent you a DM with the information requested.
I think I’ve been able to restore both weapons, let me know if there’s any problems!
Nvidia couldn’t see any reason why it get stuck either. You could see if removing the check makes the game continue instead of crashing. In this case you timeout due to the engine being stuck here for 2 min.
in game files, lookup this file win32_settings.ini and change value of deadlock_detector_enabled to false
Read moreI was able to launch the game somewhat consistently by reinstalling my graphics drivers (Nvidia) before launching the game, after which the game would run almost perfectly. However, I would ...
Could you recreate the Veteran and let me know once done, please?
FYI in your case the game is stuck in ntmarta.dll never seen that one before.
edit: after further inspection it looks like its’ stuck in a sl dll. I will send this to Nvidia and ask if they can see anything
ive been working on improving the deadlock reporting when it happens early.
My suspicion is that it’s an issue with game overlay in steam. Try disable it from steam menu and see if that helps. If this is an issue, this is nothing we can fix since it’s on valve.
Something is not quite right with the driver, which I can see from this line here:
:\dvs\p4\build\sw\rel\gpu_drv\r545\r545_00\drivers\wgf2um\_out\wddm2_amd64_release\nvwgf2umx.pdb}
Try cleanly reinstalling your drivers, as opposed to updating them. Though, perhaps this was done as part of rolling back to an older version?
Read moreSorry about that, I’ve refunded your purchase.
Sorry to hear this. I have queried this with our Engine Developers but unfortunately it’s not clear to us what the underlying cause is.
There’s some solutions in the article below you may wish to run through or alternatively I can help with a refund?
Read moreIirc we're still using the old version of EAC that doesn't work on linux unfortunately. Still investigating a fix. Darktide should work though if that game interest you
Unfortunately it’s not clear what could be causing this, it’s suspected this is a driver or Windows kernel issue. Have you ever had any trouble with your Windows installation?
Could you try disabling your Steam Cloud saves, and then deleting your AppData if you haven’t already?:
Then, delete your AppData…:
NOTE: This will reset any custom keybindings.
You will then need to use the ‘Verify Integrity of Game Files’ option, which is accessible via the Steam client and will ensure the installation is complete.