The Elder Scrolls Online Dev Tracker

Hi Everyone. Over the last few months, we've provided updates regarding the disabling of Crown Crate Gifting on the PC platform and the directly related fraudulent behavior. We recently discovered the fraudulent behavior has made its way onto console platforms (Xbox and PlayStation). In order to curb this, we have turned off Crown Crate Gifting on consoles as of 4pm EDT/ 8pm UTC today. We understand this is very inconvenient and frustrating. We're all on the same page there. We're continuing our work toward resolving this issue. Our aim is to curb the fraudulent behavior and work toward next steps with our temporary gifting solution through Customer Support.

On the note of the temporary program, we are planning for this solution to go live on July 13th for PC NA and PC EU. We will have guidelines outlined in a post on July 13th as well. We're looking to expand the scope of this to include console players in the near future now that console platforms are impacted as well. We'll... Read more

ZOS_GinaBruno;c-7906862

Hi everyone,

Thanks again for passing along information surrounding campaign leaderboards and scoring, and for being patient while we investigated these issues the past couple days. We’d like to provide a few updates so you have the most up-to-date information:

[list]
[*] PvP leaderboards are periodically getting stuck and not displaying accurately. This can occur on any server and any campaign, but not necessarily at the same time. We are currently working on a fix to include in a future patch, and in the meantime, we will be regularly running a script on our end to essentially force any leaderboards in this state to get unstuck. This doesn’t require any downtime and no progress will be lost.
[*] Campaign scoring is currently showing as 0 on PC NA and EU. We are working on a temporary fix for this that we hope to roll out in the next day or so and will have a more permanent fix in an upcoming increme...

Read more

Hi everyone,

Thanks again for passing along information surrounding campaign leaderboards and scoring, and for being patient while we investigated these issues the past couple days. We’d like to provide a few updates so you have the most up-to-date information:

[list]
[*] PvP leaderboards are periodically getting stuck and not displaying accurately. This can occur on any server and any campaign, but not necessarily at the same time. We are currently working on a fix to include in a future patch, and in the meantime, we will be regularly running a script on our end to essentially force any leaderboards in this state to get unstuck. This doesn’t require any downtime and no progress will be lost.
[*] Campaign scoring is currently showing as 0 on PC NA and EU. We are working on a temporary fix for this that we hope to roll out in the next day or so and will have a more permanent fix in an upcoming incremental patch. We’ll let you know as soon as the temporary f... Read more

It is approaching midyear and time to give an update on how our multithreading work is going. If you remember, back at the end of last year, I gave the news that we would be performing an ongoing series of server work aimed at spreading out ESO processes across more CPU cores, with the goal that it would result in a substantial increase in server performance. Over Update 37 – launched back in March – and in Update 38, we have completed some of this work.

Initial metrics, however, show that these steps in multithreading are not having as much of a performance improvement as desired, and so we had to roll back one of the process changes because it introduced an unacceptable level of instability. Fortunately, the recent upgrade to server hardware has resulted in more customer-facing server performance improvements than any of our multithreading work in all public realms where we’ve completed the work. (Xbox EU is still scheduled for later this year.) In fact, the recent Whitest... Read more

Hi all, just letting you know we have been actively investigating the issue with leaderboards not updating across multiple servers (not just PC NA).

Ilsabet;c-7905646

I was #1 on the Evergloam DC leaderboard at reset time (and I think was emp given freezinggray's post about dethroning this morning). I have not received any end-of-campaign rewards. The leaderboard is still showing the same scores as when I went to bed last night, and the alliance scores (which had themselves been frozen for days) have been wiped and are all displaying as 0.

Has anyone else not received end-of-campaign rewards? If so, could you confirm your campaign, platform and server? Thank you!

Hey all, just wanted to let you know we've seen your reports and will give everyone an update as soon as we can. Thank you!

Hi all,

The EU servers are back up and running now. Thank you for your patience!

Update: We have identified the issue impacting the EU servers but need to perform a reboot. We anticipate everything being back up and running in the next hour or two and will continue to keep everyone posted!

Hi everyone, just confirming all EU megaservers are currently impacted and we are actively investigating the issue. No ETA for resolution yet but we’ll do our best to keep you updated.