Hello, please write me the number of support request or email address from which he wrote to us (depending on the method of contacting support - via the website or via email)
Hello, please write me the number of support request or email address from which he wrote to us (depending on the method of contacting support - via the website or via email)
2 часа назад, AnatolichTDA сказал:Сегодня в 11:00 МСК мы планируем провести технические работы на серверах Escape from Tarkov для исправления ряда ошибок. Игра останавливаться не будет. На обновляемых серверах время рейда может быть сокращено до 10 минут. Игрокам потребуется загрузить обновление через лаунчер. Благодарим за понимание.
Технические работы завершены. Благодарим за терпение.
Hello. Most likely, last time you also applied during a period of increased workload.
At the moment, the response time to English requests is really about a week (in the "payments" category - about 4 days). We are working hard to fix this, but it takes some time.
By the way, I want to note that such situations do not happen more often than 1-2 times a year.
I appreciate the response. But is there a time frame for "soon"? Soon as in a couple hours or days?
At the moment - already fixed.
This usually takes a few days from the date the request is processed.
Дорогие друзья!
Если вы хотите не только играть в игры, но и создавать их, то эта новость специально для вас! Рады сообщить, что в Battlestate Games открыты новые вакансии! Нам нужны увлеченные и талантливые люди, стремящиеся к совершенству и готовые решать множество разнообразных задач вместе с профессиональной командой единомышленников.
Подробности о каждой вакансии читайте на нашем сайте https://www.battlestategames.com/#job
Read moreI guess reddit is customer support.
Support is provided only in the support service on the site when contacting through the site/launcher or by email when contacting the support email
Hi! It's #11523786.
The request was processed correctly, the specialist found out the necessary information and forwarded it to the appropriate department. Will be fixed soon.
Hello, please write me your support request number
that's all it was brother. i tried to login to two different accounts, got into my one realized it was the wrong account, tried attempting to get the auth code for my other one that has my EOD and boom, ip banned and then the auth code came like an hour later to my main. hella weird situation. even crazier its been 3 days and i still got login and download the launcher
Most likely there were other triggers as well. The exact information on how this works has not been disclosed.