2 часа назад, Chernobyl_52 сказал:Сегодня в 16:00 МСК мы планируем провести технические работы на серверах Escape from Tarkov для исправления ряда ошибок. Игра останавливаться не будет. На обновляемых серверах время рейда может быть сокращено до 10 минут. Игрокам потребуется загрузить обновление через лаунчер. Благодарим за понимание.
Технические работы завершены. Благодарим за терпение.
Сегодня в 16:00 МСК мы планируем провести технические работы на серверах Escape from Tarkov для исправления ряда ошибок. Игра останавливаться не будет. На обновляемых серверах время рейда может быть сокращено до 10 минут. Игрокам потребуется загрузить обновление через лаунчер. Благодарим за понимание.
so you get blocked from logging in if u try a few times in a row because the auth code isnt sent right away? thats wild
No, just a few attempts to login will not lead to this.
REQUESTID#11541358# again same issue. Just spend $4000 on a computer from Ibuypower and its a good setup so it shouldnt be the PC. I was able to play on a gaming labtop from 2016 with barley taking any care of it. Please help.
Well, regardless of the price and PC settings, if your connection is poor, you will have problems))
The ticket is in the queue for processing, please wait for an answer
i have sova <3 i havent got a reply yet, it has been about 15 hours :/ my only day off all week and i couldnt touch the game makes me hella sad.
The response time by email is about 1 day)
Also, IP unblocking takes several days
Hello. Please send the full text of the error (including IP) and a screenshot of the error to [email protected]
Hello, judging by the description of the problem, your account has been frozen for security reasons. It’s strange that a specialist asked you to try a different browser, because that’s obviously not the problem. Please write to me in private messages the address of the email from which you wrote to us.
UPD. Found your message in PM, I'll check it.
so cool!
Dude I’ve already talked to 7 different live chat agents they are all pin heads. Losing tarkov money I swear
What exactly did they tell you?
planned
planned
I’ve already messaged support and waited a week for a response that amounted to ‘whitelist email addresses’. Thanks though
Now the response time for support email is less than 1 day.
You wrote back that these recommendations did not help?
Hello, you need to contact Xsolla support
I'm having the same issue. I bought a new PC and when I try to login on the new PC I do not receive the verification code through email. I have submitted a ticket through the website. Should I do anything different besides just wait for an email with the code?
I do receive the emails from the website and even received an email that my account was attempting to be logged into from different hardware. However, I do not receive a code to get past the verification prompt. I have had others attempt to log in on their PCs, but no luck.
Hello. Please contact us at [email protected]
Do not forget to describe in detail your problem, what emails you receive/do not receive, etc.
I'm in the same boat, having tried all of these suggested fixes in the support email as well as a bunch of others that I've seen online to no avail. Can I please PM you for help as well?
Hello. Please contact us at [email protected]
Do not forget to describe in detail your problem, what emails you receive/do not receive, etc.
thanks! good to hear it
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