im having the same problem. Ive tried all the "fixs" and stillt he same problem. Ive sent a email to the support. But you seem to be able to help. I just got this game and im dying to play. Can you please help me?
You need to wait for a reply by email)
Hello. Please contact us at [email protected]
Do not forget to describe in detail your problem
u/Sova13 I see that you have helped many people on here, think you could give me a hand??
Hello. Please contact us at [email protected]
Do not forget to describe in detail your problem, what emails you receive/do not receive, etc.
2 часа назад, Chernobyl_52 сказал:Сегодня в 14:00 МСК мы планируем провести технические работы на серверах Escape from Tarkov для исправления ряда ошибок. Игра останавливаться не будет. На обновляемых серверах время рейда может быть сокращено до 10 минут. Игрокам потребуется загрузить обновление через лаунчер. Благодарим за понимание.
Список исправлений:
- Исправлена «Ошибка 228» на экране лечения после рейда;
- Теперь репутация не отнимается у всех членов группы Диких, если они убили напавшего на одного из членов группы игрока-Дикого;
- Исправлен ряд случаев, когда игрок не слышал ударов молота Тагиллы;
- Исправлен ряд небольших технических ошибок.
Технические работы завершены. Благодарим за терпение.
15 часов назад, Nikbul сказал: ...Read more
i already created this request through launcher. if u don't provide refund by stating term and conditions, i understand. but at least please value people's money. i spend money to play this game and i m not able to play it at all. it's fine if u don't refund me.... but at least provide good support to customer. i m not lying.And your support team can't response on current ticket? what's the point in going round and round again for basic support request?this is worst service. i have made mistake by purchasing this game. Thank You.
Your request has been make through the site. I do not see any other requests from your account.
The launcher automatically sends us some information when creating a bug report
Сегодня в 14:00 МСК мы планируем провести технические работы на серверах Escape from Tarkov для исправления ряда ошибок. Игра останавливаться не будет. На обновляемых серверах время рейда может быть сокращено до 10 минут. Игрокам потребуется загрузить обновление через лаунчер. Благодарим за понимание.
Список исправлений:
glad you liked!
11484456
I see a specialist's response a few hours ago, he asked you to create a request through the launcher.
but they are not suggesting any solution at all.
Please write me a request number
Hello. I looked at the request, the specialist processed the ticket and gave the correct answer. The problem is known.
Has anyone had any success with getting the email to send? I would love some assistance too u/Sova13 , Ive followed every "fix" online and whitelisted the email, Ive received verifications from the address before but cant get the BSG launcher to send one. Please help i spent too much money on this game for it to be worthless.
edit/ after spamming the launcher for about an hour it finally logged in
Hello, please write me a private message)
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