Europa Universalis IV Dev Tracker

Has this always been the case for you? or it used to work up to some point?

Does this also affect CK2, HOI4 and Stellaris?  

Try deleting everything in your Documents/Paradox Interactive/EU4 Gamepass/ folder (EXCEPT any values save file sof course!).

IF that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .  

Ninja919YT said: How about for those who are on the Epic Games Store?

You should also get that launcher update - are you on 2023.4.1 ?  

Right click on eu4.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Edit your Documents/Paradox Interactive/EU4/settings.txt to say:

refreshRate=60
fullScreen=yes
borderless=no

vsync=no

Then in the launcher Game Settings menu select fullScreen display mode. Is that any better?


IF that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settin... Read more

When you run HOI4 from the Steam PLAY button you get a choice of Nakama or Steam MP. Do you get this issue with both services?

Either way you need to add the .exe files for all these games to the exceptions lists of all your firewalls; Windows Defender if that's the one you use in Windows, or whatever other appo you use there. Plus possibly a firewall in your internet router/modem.  

{ "lightbox_close": "Close", "lightbox_next": "Next", "lightbox_previous": "Previous", "lightbox_error": "The requested content cannot be loaded. Please try again later.", "lightbox_start_slideshow": "Start slideshow", "lightbox_stop_slideshow": "Stop slideshow", "lightbox_full_screen": "Full screen", "lightbox_thumbnails": "Thumbnails", "lightbox_download": "Download", "lightbox_share": "Share", "lightbox_zoom": "Zoom", "lightbox_new_window": "New window", "lightbox_toggle_sidebar": "Toggle sidebar" } to the Tech Support subforum.  

We've just released a launcher update. Please restart Steam and check if the launcher updates to 2023.4.1 and then start the game. For Linux and Mac users, it may be another few minutes before the update is available.  

I've seen reports of this with CSL on Epic only, no other game. My best guess is it relates to some change in the Epic client but I haven't been able to prove that.

@Jamface662 Unload the Epic client entirely then run EU4.exe by itself. Does this still happen?  

Actually, it's a cosmetic bug in those DLCs and will be fixed in the next game patch.

The DLCs will still be functional in the game.  

I've never seen anything else cause this.

Has it always been the case in this game for you? Or it was okay up to some point?

Our similar game Cruisader Kings 2 is free to play on Steam, do you get the same problem there?


What if you make a new Windows user and log into Windows as that - does it still happen?  

That Windows error means a bad or missing Microsoft DLL.

First please try this Windows repair tool

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista. ... Read more

That's a shame; I'm pretty sure if you install a different driver version that will help.

I know the RealTek support site is a nightmare to navigate, but can you try to get a later driver installed from there please?  

Has it ever worked on this machine? Or never yet?

If you run eu4.exe directly from File Explorer does it start that way? If not do you see a Windows error?  

In Windows are you using any mouse software or settings, like Mouse Trails? If so please set the cursor to the default Windows setting before starting the game.  

That usually does help with such issues ... did it install that same driver

Driver Version: 6.0.9231.1 (English)
Date and Size: 2021-08-30 7:00:00 PM, 6513704 bytes

or something older or newer?

You're not running any video capture or streaming software are you? If so try unloading that.  

Please uninstall the RTKVHD64.sys audio driver then reboot.

Windows will detect the hardware with no driver. Accept that , let it install, then reboot again.

Does that help?  

I'm afraid Instant Gaming are not an authorised reseller of ours:

Approved re-sellers

Hello everyone. I've been wondering for some time, who/what actually are the "approved re-sellers" that Paradox considers legitimate? Is there a list Paradox has made... Read more

Hard to see why the sound setup would affect the map.

You could try deleting everything in the Documents/Paradox Interactive/EU4 folders except any valued save games.  

In that dxdiag the sound is set to:

Luidsprekers (UMC404HD 192k)

which I think are plugged into a USB port. I see no installed driver for the monitor speakers, the other two options there are:

Digitale audio (HDMI) (High Definition Audio Device)
Realtek Digital Output (Realtek(R) Audio)

In general that last one would be the best choice, it's presumably the built-in sound hardware in the computer's system board. Can you try that channel as your sound output please?  

This is a bug that only happens in certain integrated AMD Vega installations. I'm not 100% sure if it's an actual game bug or issue with those drivers/hardware, but it has been the case for many years so you'll need to keep that settings like that until you get a different computer, or at least video hardware.

All the best!