Europa Universalis IV

Europa Universalis IV Dev Tracker




08 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.

**File Locations on Mac OS X**
The executable and DLC folder are in Users/USER/Library/Application Support/Steam/SteamApps/common/Europa Universalis IV/
To see it go to the Finder, hit command-shift-G (ie Go To) and type in ~/Library/ .
The user files (settings.txt, error logs, saved games, gfx, mods) are in /Users/USER/Documents/Paradox Interactive/Europa Universalis IV/ .


IF that doesn't help:
Please attach here your Documents/Parad... Read more

07 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
Run the game up then alt-tab out to the desktop. Right click on the speaker icon in the taskbar , open volume mixer. Scroll across until you see the game - check it is not muted or set at a really low level.


If that is not the problem,
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .  
Comment
    AndrewT on Support Forums - Thread - Direct
This is a cosmetic error and should be fixed in the next game patch.

The actual DLC is unaffected and will work fine for you.

Sorry for that glitch!  

06 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
If you both can please respond to my post above as I request there, I'll try to help you even though this does not seem to be our problem as such.  

03 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
This has to be some Windows or other local problem, quite what I cannot really guess.

This has not always happened to you, it was okay up to some point?

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.  
Comment
    AndrewT on Support Forums - Thread - Direct
I can only guess he has a firewall or other network problem.

Have him connect to the internet via a VPN if possible, otherwise a mobile phone hotspot. Does that help?  

02 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
Has the launcher ever worked for you?


Can you please do the following

1. Right click the game you're having issues with in your Steam library and add this in the "Launch Options" window:

--pdxlDebug


2. Start the launcher and the debug log will be automatically generated and located in one of the below locations
  • $XDG_DATA_HOME/Paradox Interactive/launcher-v2/logs/ (if $XDG_DATA_HOME is set)
  • ~/.local/share/Paradox Interactive/launcher-v2/logs/ (if $XDG_DATA_HOME is not set)

Please attach here ALL .log files from that folder, thanks.  
Comment
    AndrewT on Support Forums - Thread - Direct
Still this, I see:
2023-03-01T17:26:01.021Z (pid:12704) error [SteamService]: Failed to initialize Steam API: Error: Steam initialization failed. Steam is running,but steam_appid.txt is missing. Expected to find it in: ~\AppData\Local\Programs\Paradox Interactive\launcher-v2.2023.2.1\steam_appid.txt
at EventEmitter.r.exports.d.init (~\AppData\Local\Programs\Paradox Interactive\launcher-v2.2023.2.1\resources\app.asar\dist\main\main.js:5:2307469)
at ~\AppData\Local\Programs\Paradox Interactive\launcher-v2.2023.2.1\resources\app.asar\dist\main\main.js:5:2307188
I'll ping Paradox about this now.  

28 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
RTErk said: So... Any development on this issue? It's been a month.
I actually thought 2023.2.1 would help with this - is that what you are on now?

If so do you still get that SteamService error in the detailed log?  

27 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
  • Right click the game in question in Steam > Properties > Launch Options
  • Paste in this: --pdxlDebug
  • Run the game
  • Once it fails to launch, locate the logs in the following place depending on your platform:
Logs are then in
%LocalAppData%\Paradox Interactive\launcher-v2\logs\
(example: C:\Users\{user}\AppData\Local\Paradox Interactive\launcher-v2\logs\)  
Comment
    AndrewT on Support Forums - Thread - Direct
lymond said: I'm getting this issue as well now. Please fix
Are you also getting this in the detailed launcher log?
2023-01-25T17:52:19.204Z (pid:9444) error [SteamService]: Failed to initialize Steam API: Error: Steam initialization failed. Steam is running,but steam_appid.txt is missing. Expected to find it in: ~\AppData\Local\Programs\Paradox Interactive\launcher-v2.2023.1.1\steam_appid.txt
at r.exports.d.init (~\AppData\Local\Programs\Parado...
Read more
Comment
    AndrewT on Support Forums - Thread - Direct
The 1603/1605 errors we see there are typically a previous other installation stuck, or a problem in the Windows update/install processes.

If you see msiexec running in Task manager-processes, kill it and try this launcher install again please.

Otherwise run the Update app in Windows, does it load okay, find anything to apply - whether a patch, update, or whole new Windows 10 version? If so do that and reboot, then try this launcher install again please.

If still no good, do you see Paradox Launcher v2 in the Windows Control Panel to uninstall? If so does it uninstall cleanly, or get an error doing that? You can use this MS tool to clear the stuck install/uninstall:

...

Read more

25 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
I see no good reason for this problem in those files - the game is not officially supported on the M1 Apple Silicon hardware, but it ought to at least run.

What happens if you put it in fullScreen mode in the launcher's Game Settings menu?

Can you update to MacOS 13.2.1?  
Comment
    AndrewT on Support Forums - Thread - Direct
rumpunh said: none of this worked and i use steam but the eu4.exe does work but the steam thing does not but when i do the eu4.exe i cant use multiplayer
In future please start your own thread instead of re-opening someone else's, thanks.

Does your launcher start but cannot launch the game? Or it does not start?  
Comment
    AndrewT on Support Forums - Thread - Direct
Notme541 said: i cant uninstall it either
Please don't re-open old threads. Make a new one in future, thanks.

Please give us some history of your problem, and the rest of the log files in that folder. Thanks.  

24 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders - In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- start the game with no mods active and test

**File Locations on Mac OS X**
The executable and DLC folder are in Users/USER/Library/Application Support/Steam/SteamApps/common/Europa Universalis IV/
To see it go to the Finder, hit command-shift-G (ie Go To) and type in ~/Library/ .
The user files (settings.txt, error logs, saved games, gfx, mods) are in /Users/USER/Documents/Paradox Interactive/Europa Universalis IV/ .


IF that doesn't help:
Please attach here your Documents/Paradox... Read more

22 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
What if you make a new Windows user on this machine and log into Windows as that? Any different?  

21 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
RobertRAZ said: Same problem here, please help
Please don't re-open old threads, the game and launcher have changed in the last year. Make your own fresh one in future, thanks.

Did you go through everything in my last post here? You don't mention any of those things either way.  
Comment
    AndrewT on Support Forums - Thread - Direct
I'm not aware of this as a current bug in the game.

Are there any mods involved?

If not, can you try loading the same save on some other computer, to see if the issue is that save or something on your machine?  

19 Feb

Comment
    AndrewT on Support Forums - Thread - Direct
Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 10 minutes' play.
If your PC's vendor has given you no way of reading temperatures, install
SPEEDFAN http://www.almico.com/sfdownload.php