Europa Universalis IV

Europa Universalis IV Dev Tracker




25 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
Disabling mods does not remove effects they've already had on the save game file.

If you get this in a campaign that's never had any mods used in it please let us know!  
Comment
    AndrewT on Support Forums - Thread - Direct
Helrinn said: I just tried other games and they are normal. Apparently my problem is with Paradox games.
Including Surviving Mars? Because that game is entirely different from the others you list above.


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive... Read more

24 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
Please go here:

The latest supported Visual C++ downloads

This article lists the download links for the latest versions of Visual C++. support.microsoft.com support.microsoft.com And run the x86 and x64 installers there.


IF that doesn't help, Has the game ever run OK on this computer? Or never?

IF NEVER:
Install ALL these Microsoft modules:

... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Did you mean to post this in Bug Reports, perhaps?  

23 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
If you choose the Nakama option at game start then all editions ought to be able to play MP together, yes.  

20 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
Roberto258 said: A port issue it is not, as the Arch Linux default configuration have all ports opened by default.
Ports can also be blocked in the firewall in your internet router/modem or even at the ISP.

However that can be worked around by using VPNs, or now you can opt into the new Nakama MP service instead of using Steam MP - if all players choose that at game start is it any better?  

18 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
Please try this:

- exit the Steam app entirely
- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users//AppData/Local/Programs/Paradox Interactive/
- C:/users//AppData/Local/Paradox Interactive/
- C:/users//AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- run steam.exe as the Windows Admin user

- run the game from the PLAY button in Steam

IF that doesn't help, in this folder are some .log files:
C:/users//AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.

Note that you can run eu4.exe directly from File Explorer, which bypasses the launcher.  
Comment
    AndrewT on Support Forums - Thread - Direct
When you run the game from the Steam PLAY button, is it that you see the launcher okay but the game will not launch from it? Or the launcher iteslf crashes before you get to hit PLAY in it?


For the game problem:
Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .


Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.  

15 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
If you go to that folder you'll see all the dlc folder names with that number in them.  

12 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
You get the same person here as you do there, I'm afraid, me!

Would you prefer to keep working on it here or in your ZenDesk ticket?  

08 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
Great!

You should now be on launcher 2021.7 which just came out.  

07 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
I get that problem with that save too, so I guess it's a bug rather than some issue on your machine.

Please make a new thread in the Bug Reports forum and attach that save there for QA to look into.

Sorry for that problem!  
Comment
    AndrewT on Support Forums - Thread - Direct
A video of a game lagging won't tell us anything about what is causing that lag , I'm afraid.


Please attach here the affected saved game. And DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .  
Comment
    AndrewT on Support Forums - Thread - Direct
Disabling mods does not remove effects they have already had on a save game file. Unless you also get this issue in a campaign that's never had any mods used in it, we cannot help you here I am sorry!

Please try the User Mods forum here.

Good luck!  
Comment
    AndrewT on Support Forums - Thread - Direct
The current 1.31.x patches are definitely slower than previous ones, but not to the extent you describe.

Were there any mods used in that problem campaign?  
Comment
    AndrewT on Support Forums - Thread - Direct
I see. Can you test if that also happens for you, in a campaign that's never had any mods used in it?  

06 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
By "modifying colonies" do you mean editing your save game files? Or using the command console?  

02 Sep

Comment
    AndrewT on Support Forums - Thread - Direct
I just deleted the launcher installation on my Ubuntu 21.04 installation. When I ran the game the launcher installed okay, and downloaded an update. After a couple of launcher restarts it had updated itself to 2021.6 and ran without error.

So I can confirm that the repo itself is fine. Why you are getting that 403 Forbidden error is a mystery!

Can you confirm that all traffic to and from api.paradox-interactive.com is allowed through all your firewalls? Also api.paradoxplaza.com  

31 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.  

28 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
According to MS it may be a hardware fault:

Fix graphics device problems with error code 43

Learn how to fix graphics device driver error code 43 in Windows 10. support.microsoft.com support.microsoft.com which would tie in with y... Read more