Europa Universalis IV Dev Tracker

hayseed said: Grotaclas. Thanks once again for your help. As you suspected, the VCRUNTIME file was missing. I used the link you provided, reinstalled the software and successfully launched EU4. Can you give me a non technical explanation of what happened and why installing 1.31.6 caused it? Thanks. Marc

The latest game patch requires the latest version of MS Visual C++ 2015/17/19, which your Windows installation lacked.  

In the game launcher please set Display mode to Borderless. THEN go here:

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages. support.microsoft.com And run the x86 and x64 installers there.

IF that doesn't help, also Install ALL these ... Read more

Please try this:

- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users//AppData/Local/Programs/Paradox Interactive/
- C:/users//AppData/Local/Paradox Interactive/
- C:/users//AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- exit the Steam app entirely
- run steam.exe as the Windows Admin user
- run the game from the PLAY button in Steam
OR
- exit the Epic app entirely
- run EpicGamesLauncher.exe as the Windows Admin user
- run the game from the Epic client

IF that doesn't help, in this folder are some .log files:
C:/users//AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.  

We are working with MS on this, it seems to be a problem at their end.

Probably best if you lodge a support ticket with us at paradox.zendesk.com so you get more detail.

Good luck!  

Th3eFlick said: Yep game works fine in fullscreen but its annoying.

In what way, sorry? It and borderless should be functionally equivalent - to the extent that some games (eg CK3) don't even come with fullScreen any more!

You have several LiveKernelEvent entries there, which mean the machine was forced down in some way. Were they associated with this game or something else?  

Minke21 said: Well, as far as i know, no. Its an old laptop so it doesnt support the 10.13+ updates. Will wait if there is a solution in the future.

You might be surprised, check here:

Mac OS Compatibility Guide by Mac Model

... Read more

What you could try is to set eu4.exe to disable fullScreen optimisations , as that may help the alt-tab behaviour you mention.  

Commodore Boyd said: - I was unsure on what EXCTALY to delete on the "manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders"
so I only deleted the "/EU4 file and /EU4 folders" do i need to delete Steam folder? and Paradox interactive folders?

After moving any valued save games elsewhere, the idea is to completely delete those two folders and all their contents. Did you do that, or have trouble finding them, or what?

...

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You get the same person here as you do in the HOI4 forum - me!

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .  

Minke21 said: Having the same trouble here. Launcher is working now but it keeps crashing. I'm on sierra (10.12.6) which is, i'm guessing, the reason.
(DYLD, [0x4] Symbol missing)

bartosz.biel said: Put this...

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To fix this you need to flag our launcher installer launcher-installer-macos to be executable. To do this open the Terminal utility in your Mac and type chmod 755 then hit the space bar. Then drag that file from where Epic installed it (by default /Users/Shared/Epic Games/EuropaUniversalis4/) and drop it on that terminal utility, and hit Enter to make that change. Then run the game from Epic, it should then install.  

Let's try forcing an update of the launcher.

Download the installer package: https://forumcontent.paradoxplaza.com/emailsignatures/2021.8-win-prod.zip

Unpack the file you just downloaded and place the three files in the Steam folder for the game you're having issues with. If asked if you want to replace already existing files click "yes" - that's a sign you are in the right place!

Then please repeat the launcher reinstall procedure from before.

Good luck with that!  

I'm sure this has nothing to do with the different accounts or platforms.

In the game launcher please set Display mode to Borderless. THEN go here:

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages. support.microsoft.com And run the x86 and x... Read more

Those files show the game is in windowed mode, not borderless. Of course that should not be a problem either.

What about fullScreen?

Has the game ever worked on this machine? Or never?

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.  

In the game launcher please set Display mode to Borderless. THEN go here:

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages. support.microsoft.com And run the x86 and x64 installers there.


IF that doesn't help, Please do a full **clean*... Read more

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Ultragamer2004 said: Any possible fix on Mac?

Specifically for a launcher update failure error?

If so Please delete the ~/Library/Application Support/Paradox Interactive/ folder. To see it go to the Finder, hit command-shift-G (ie Go To) and paste in ~/Library/Application Support/ . Then run the game from the PLAY Button in Steam, to reinstall the launcher.

If that does not get the launcher running, we will need these files from that same folder:

Attach ALL .log files Found here ~/Library/Application Support/Paradox Interactive/laun... Read more

Ultragamer2004 said: Does Europa Universalis IV use the Metal api on Mac?

I doubt it, but I'm not sure what that has to do with the topic of this thread?  

LGSpumoni said: Your suggested fix didn't work for me.
Attached are the logs in the launched-v2 folder.
I await your response.

PS: I just noticed that the log file "launcher-2021-09-30" was empty and didn't attach and there is an .ISON file in the folder as well.

Again, please advise.

Always best in future to start your own thread, thanks - similar symptoms can come from different causes.

You are having some communications problem with our servers:

...

Read more

I haven't seen that before. BSoD are almost always driver or hardware faults. What text do you see on the BSoD screen?

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Are there entries in the Windows Event Viewer matching these events?