EVE Online Dev Tracker

Can you try again? We have been restarting our SSO shortly after downtime which might have caused this error.

Next one hopefully in 24 hours

If you lost your assets due to these issues, please contact our customer support team and ask for reimbursement. They should be able to sort you out

No plans for a longer downtime.

Glad to hear you were able to add your 3rd account back

For the record, it has not been a DDOS attack that caused this issues, at least in our case but difficult to say since a bunch of other services started having problems around the same time.

It is our scheduled daily downtime that starts at 11:00 UTC.

Our SSO and Database has fully recovered now. Players should now be able to log back in to the game and use our services on the website. I am going to hang around here, so please let me know if you are still experiencing any issues.

The problems are ongoing with online player numbers decreasing and other pilots unable to log in to EVE Online or their accounts on the websites. Our SSO and database is slowly recovering but there are still some errors that our team is looking into.

While we might not be able to immediately extend the sale today we might do a 24hr flash sale next week. Going to ask around and I will let you know.

Let’s move the conversation into the main thread about today’s issues. Thank you.

Thanks for reports. Let’s move the conversation into the main thread about today’s issues. Thank you.

UPDATES:

11:46
Our services look healthy but we keep monitoring the situation as a handful of players continue having difficulties logging in to EVE Online or receiving their verification codes. Please bear in mind, that some odd behavior might be caused due to the CloudFlare incident.

10:51
Our SSO and Database have fully recovered now. Players should now be able to log back in to the game and use our services on the website. I am going to hang around here, so please let me know if you are still experiencing any issues.

10:43
The problems are ongoing with online player numbers decreasing and other pilots unable to log in to EVE Online or their accounts on the websites. Our SSO and database is slowly recovering but there are still some errors that our team is looking into.

10:16
Updated the main th...

Hey guys,

We are aware that players might be experiencing issues with accessing the game or EVE Online accounts on the website. There is also some slowness in-game and disconnects that can affect online players on Tranqulity. We are actively investigating the cause and working on resolving the problems as quickly as possible.

I will keep you posted with updates in this thread. Thank you for your patience and understanding.

Thanks for reporting in, guys. We are aware of the problems preventing some players from accessing the game. Our team is investigating the root cause of the problem. I will update you whenever there is a progress.

Can you expand on the nature of your issues? Are chats connecting/disconnecting? Local or corp chat not updating? Any additional info will be useful.

Thank you for the reports, everyone. We are investigating the described problems with the in-game chat as we speak. Can you please let me know if you are still experiencing issues?

Hi
Could you provide more information? A bug report would be ideal.

When you say “i click IME” - what / where are you clicking this? We’ve tested Chinese input within Windows and not experienced any issues. I’m keen to get a reproduction that we can follow up on.

Many thanks.

Greetings,

The Economic Report for July 2020 is now available! You can download all the relevant data here .

Update 21:55: Service to the system should now be restored. If you were disconnected please close out your client and try to log in again. We are still investigating the situation on our end, but you are clear to fly again.

So many people who this is apparently their first time fighting a real war where server conditions(lag, crashes, crazy server misbehavior) are an expected part of it.