EVE Online Dev Tracker

It’s monitored, but by different people, not Team Sec.
Send us a support ticket and we’ll have a look, your efforts will not be in vain.

Ah, this is one of those cases where I can not provide any info because it’s about another player. Sadly, “can neither confirm nor deny”.

No no, you did not miss it, no worries It was not mentioned in the blog itself, but I can definitely talk about it.
Most likely it is, yep. Some limitations can be lifted later, but same with bans, it’s always case-by-case.

Got it! Will be discussed very closely

No bans are done just for this, EVE-O-Preview has nothing to do with it. The ban happens when the certain threshold is hit, simply put. Let’s say - you have a 100 reports on you, our internal tools picked you up, our certain checks returned positive result. In this case yes, there is definitely something to worry about. But even throughout these cases we had false positives. This is why the edge cases are being investigated by a couple of people. There have been some instances when I made a mistake...

Ah, did not realize that! Super valid point, actually. Looks like the wording might be a bit weird, but this ToS was written a while ago, to be fair. Let me bring this up with the team. If there are any updates, I’ll let you know

I think that because it was a bug report it might have been treated differently? But if it was an RMT/bot report, you’d probably would have been asked to submit a ticket

Ah, it’s not a secret at all - those limitations include inability to transfer the chararcter and SP extraction. And since the account is considered to be involved in EULA violations, further violations (even of different nature) might include more severe penalties.

Hmmm, where is the first quote from? It’s not from the blog itself, correct?

TS might have a looked at this program at some point, but it probably was before my time in this team, so I don’t know. Personally I have not looked at it, and it was not something that was actively discussed.

I totally agree, this is a very important question, legitimately thank you for asking it.
How about this - as long as you are able to fly many ships manually but using a hot-key to switch the clients and still issue a command manually - that is fine. The gameplay must be manual, that I can tell you for sure.

Hmmm, did you use a support ticket or an actual email? Do you remember if it was answered by a GM?

I am sorry, but it will be the same stance all over Any third-party program is being used on the user’s own risk. We simply can not sanction it for the reasons mentioned above, and I don’t want to give any hasty promises or reassurances, as much as I wanted to.

Hi Lucas,

See, that’s the problem We can not confirm or white-list any program, the reason for that is because we have zero control of their development. Let’s say that today it provides one service and we in Team Sec say “sure, yeah, it’s totally allowed”. But then tomorrow the creators decide to add other features that either tamper with in-game files or simplify some in-game process. We have zero control over this, so that’s why we can’t whitelist anything. I hope it makes sense.

Hello everyone,

We hope you enjoyed reading this last update from Team Security on your account safety in EVE Online. If you missed it then the blog can be found here.

As was mentioned in the blog, if you have any questions about account security or our you want a clarification on some of the rules then that would be the most appropriate question to put forth.They will do their best to give you an answer if they can.

Please note in some cases we are simply unable to provide answers on certain matters, notably if they regard individuals or our methods.

Hey folks, I haven’t forgotten about you but I have been sucked into the AT black hole this week. I will get you a response as soon as I can.

Hey,

As per CCP Explorers reply, it looks like this was a local internet issue rather than any problem with the Tranquility server. Best recourse would be to contact your ISPs.

Apologies for the English post.

If you are using MAC OS Ventura (version 13.0) and are unable to start the game then please download the latest version of the launcher and install it. You should then be able to start the game.

Hey,

A new version of the launcher was just released. If you download the launcher then install it the issue should be resolved.

If you have already switched your systems language then simply start the launcher, let it patch. This should resolve the issue and you are free to switch back your OS language.