For Honor Dev Tracker

Originally Posted by KZ-BoBJones17
Yes.

Every single day, after i play 4 or 5 matches problem starts. Then i close the game and open again and i have another 4 or 5 matches before problem starts once more.

Thanks for clarifying this! When it happens again, please create some fresh system files:

DX Diag

... Read more

Hey KZ-BoBJones17,

Thank you for reaching out.

Has this happened often? The video attached seems to only show this happening in your one battle.

Hey Di_Lust,

Please refreain from Necro-ing older threads.

For Honor does have an English language option, but the languages in your version of the game may differ due to region.

Hey loleqx,

Thank you for confirming the issue is resolved.

I've removed your personal details from the post to avoid them being used for anything against your wishes. In the future, do not share your personal information in a public forum.

Hey Faremus,

I'm sorry for the delay in getting to your thread.

Is this still an issue for you, or have you since been able to play?

Hey AhmetofRivia,

I'm sorry to hear you're encountering an authentication error.

I've removed the files you provided links to as these contain sensitive information. If you're encountering this issue I would strongly advise you to open a support ticket on our website, so we can better assist you.

Thanks for getting back to us Nobody7heGreat.

Can you tell me when you noticed the emblem was gone and what the new emblem was, or if it was just blank?

Hey Lex_Caliburn,

Thanks for letting us know.

If this does occur again, please let us know.

Hey Themurloc,

Thanks for the detailed summary.

Have you opened a support ticket on this previously? If so, can you tell me the ticket number?

Sorry to hear you have experienced these difficulties contacting our support teams, I have checked your account and can see you have recently spoken with a member of our Live Chat team. If you require further assistance with the steps provided or are still unable to get this resolve after working through these you can update your case at any time via the "My Cases" section of our support site. Thanks for your patience while we looked into this for you.

Thanks for getting in contact and sorry to hear you have experienced this in game. If possible could you confirm whether this was a one off occurrence or if his happens every time you are checking your Heroes screen while in matchmaking.?

Hi there, sorry you are still experiencing these issues while launching For Honor. While I understand you may have already completed some of these steps, could we ask that you have attempt our basic troubleshooting steps as outlined in this support article.

No problem, thanks for providing this feedback and letting us know what was causing you to experience this issue. I will be sure to get this information forwarded for further review but in the meantime, if you have any further queries or would like to provide any additional feedback, please feel free to let us know.

Thanks for providing this information and video clip, I have recently responded to your Steam forum post regarding this issue but in case you view this first, could I possible ask that you contact our support teams directly with this video clip along with further information of your device network settings and your internet service provider.

Also, if you could confirm whether this occurs in every match you play, the game server / data center you are connecting to if known and if possible the approximate time you are attempting to access these services.?

Again, the fastest way to get this information to us is posted in the response above, but if you have any problem doing so or have any further queries, please feel free to let us know so we can attempt to assist further.

No problem, thanks for providing this information however we would not be able to verify your accounts or discuss this via these open forums. If possible could you contact us directly using one of the methods linked above and we will be sure to get this looked into further for you.

Thanks for confirming this information and sorry to hear you are still experiencing this issue after working through our connectivity troubleshooting guide. So we can get this looked into further would you be able to contact us directly with further details or your service provider and also an image showing your network settings.

the fastest way to contact us is directly through our "... Read more

Hello there, bigdragonkiler! Thanks for reaching out, and sorry to hear you're haivng these connection issues while playing For Honor. I'd like to have you complete some connectivity troubleshooting in order to clear your connection to our servers. Give these a try, and let us know if things appear to persist.

Thanks for confirming this information, the reason we have asked you to contact us directly is due to not being able to discuss specific details regarding your Ubisoft account or request confirmation of these transactions via this open forum. Please note, while out Twitter support is not a live chat service one of our support agent will get back to you via your direct message as soon as possible, but you can always contact our "Live Chat" service when this is available.

In the meantime, as the error message you have provided is caused by attempting to log into a different Ubisoft account than the one this game license was activated on. As a short term workaround you may wish to fully log... Read more

Thanks for providing this information, by the sounds of this the Steam account you are purchasing this content on is linked to your brothers Ubisoft account which is causing this issue. If possible could you confirm whether you share this Steam account with your brother or each have access to your own.?

In the meantime, to request this transfer we would require you to contact us directly with an image showing the proof of purchase for this product along with the details of both Ubisoft accounts you are wishing to make this transfer between. Once we have this information we would be able to verify your request and check to see whether this would be possible.

The fastest way to get this resolved would be to contact us directly through our "... Read more

Thanks for getting in contact and sorry to hear you have experienced this, if possible could you provide an image or short video clip showing how this occurs and we will be sure to get this looked into as soon as possible.