For Honor

For Honor Dev Tracker




28 Apr

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by OhCactusCat
this started happening to me a week ago, hello?
Hey there, I'm sorry you are experiencing this! Please create a case and upload your system files - we'll need to have a look at these to determine the cause. Once done, let us know and we'll have a look!
Comment
    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by GhostReconPZB
Hello! my case number is 14600652 Thank you for your help!
No worries! I can see we are awaiting some images from you, so please get them uploaded and we'll be able to assist you further. We can sort this out via your case from this point on.

27 Apr

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by GhostReconPZB
Hiya,
not to be a burden but the characters are still locked and its been approximately 48 hours.
Not a burden at all! I'm sorry that the characters are still locked. Please contact us privately via Twitter, ... Read more
Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hey ZeroRvs, thanks for getting in touch! I'm sorry you are experiencing these players when trying to enjoy yourself.

We would totally encourage using the in-game functions to report a player. However, you can also contact us via a support case, or via private messaging on Twitter or ... Read more

25 Apr

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by REALTYKING
well if restarting the game would have fixed the problem. the problem would have been fixed for me near 3 months ago. and yes the problem still is bothering with the Iranian players.asked my friends and they had the same problem.
OK thank you for your reply. At this time it is still being looked into. We apologize for the delay with this and hope to have it fixed soon.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by Hendesiboy
The problem still exist .i use proxy and i can play .i found out with out proxy we cant conect to some site like metagame.forhonor.ubisoft.com i am not sure but i think this is the problem we have.i hope ubi can fix this problem. if you contact me i send you a photo may can help.my email is REDACTED
Hey! I have redacted your email from your post in order to protect your information. In regard to the issue you are having please contact us via a private message on our social media channels here:

... Read more

24 Apr

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello GhostReconPZB,

Sorry to hear that you haven't received your purchase.

It might take up to 48 hours in order to reflect your in-game purchases. Usually, it takes a few minutes, but sometimes, it might take longer to process. If you haven't received your character by then, please let us know and we will be more than happy to investigate.

If you have any other questions or concerns, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello robertzide, welcome to the forums!

Sorry to hear that you are unable to start your game.

Can you please try the troubleshooting steps in this article? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our ... Read more
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Griffball119,

Thank you for your video!

I passed it along to the development team for the further review Once we have an update, we are going to let everyone know through these forums.

If you have any other questions or concerns, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Tazzyishere, welcome to the forums!

Sorry to hear about your experience.

After checking your profile I noticed that you received a reply to why the game hasn't reached your account through the live chat on 22/04.

If you have any additional questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Achilles-Win,

Sorry to hear about your experience.

Can you please confirm if you were disconnected previously or during the session/while joining this match?

Many thanks and if you have any additional questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello mcarltzu, welcome to the forums!

If you'd like to use the copy from the Epic game launcher, it means that you have to install it from the Epic game launcher. This applies to any other games purchased through Epic/Steam and other launchers.

I hope it helps and if you have any additional questions, please let us know.

23 Apr

Comment
    Ubi-Wan on Support Forums - Thread - Direct
Hey there, and thanks for reporting your fix here, Vondougle! Out of curiosity, you were in fact able to reinstall your antivirus program, correct? Typically we prefer to avoid uninstalling antivirus programs, so I hope you're now able to play with one, in the end.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Griffball119,

Thank you for bringing this to our attention!

Can I kindly ask you to provide us with a short video of this occurring along with the platform that you're playing on, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Fx.Frenzy, welcome to the forums!

I'm glad that the issue has been resolved for you.

Happy gaming and if you have any additional questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello BladeDoesGaming, welcome to the forums!

Sorry to hear about your experience with Stamina in the tutorial.

Can I kindly ask you to provide us with a short video of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Jakzeti, welcome to the forums!

Sorry to hear that you are experiencing issues while playing multiplayer or with your friends.

Can you please perform all the troubleshooting steps listed in this article? This helps us to ensure that the connectivity to the game servers is optimal.

Many thanks and if you have any additional questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello AccoTheGoblin, welcome to the forums!

Sorry to hear that you haven't received your Steel.

Sometimes it might take up to 24-48 hours in order to reflect in-game purchases. If you haven't received your Steel by then, can I kindly ask you to update your support ticket?

Many thanks and if you have any additional questions, please let us know.
Comment
    UbiYubble on Support Forums - Thread - Direct
Transferring this thread over to our Support team for assistance.

21 Apr

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello GodYMode, welcome to the forums!

Sorry to hear that you are unable to start your game.

Can you please share with us your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our ... Read more