Hell Let Loose

Hell Let Loose Dev Tracker




08 Jan

Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hi both,

We're sorry to hear you're having this issue.

Please can you both try installing vcredist packages directly from the Microsoft page:
  1. Go to the Microsoft official download page here.[support.microsoft.com]
  2. Install packages for Visual Studio 2015, 2017, and 2019. You will need to install two files: x86 and x64.
  3. Reboot your PC and retest the game.
Get back to us when you can.

Regards,
Team17 Support

21 Dec

Post
Hello everyone,

Welcome to our final Developer Briefing of the year. This edition will focus on 2024, showcasing a glimpse of our plans for the year ahead. Thank you for your continued, valuable feedback throughout the past twelve months — your insights helped us shape Hell Let Loose, and we believe we’re now heading in the right direction. Patch 14.6 is behind us, with work underway on 14.7, which will be the first update of 2024.

We plan to reveal the new Roadmap early next year to showcase upcoming content. Meanwhile, let’s have a look at some early-in-progress assets. These are all works in progress and are expected to be released across multiple updates throughout next year. The following WIPs are not an exhaustive look into next year, just a few snippets of content to expect.

US Commander - Patton
A new commander uniform, inspired by US Army Officer George Patton; a revered practitioner of mobile-tank warfare in the European and Mediterranean th... Read more
Post
    /u/ on Steam - Thread - Direct
A lil somethin somethin: You can find the details for this event on the announcement page here.

20 Dec

Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey Orihalcon,

We're sorry to hear you're having this issue with VoIP.
We've moved your thread to report a problem so we can help further.

Can you please try the steps we have in our VoIP article[team17.helpshift.com] and let us know if they help at all?

Get back to us when you can!

Regards,
Team17 Support
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hi both,

We're sorry to hear you're having this issue with the MG.

We have now passed this over to the team to investigate further.
We're unable to give any timeframe on how long this may take to resolve, however, we hope for a fix as soon as possible.

Our apologies for any inconvenience this may cause in the meantime.

Thank you for your patience in this matter.

Regards,
Team17 Support
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hi FJed1,

Thanks for getting in touch with us and sharing this feedback also.
We’ll be sure to make this available to the team for consideration as well.

Thank you.

Regards,
Team17 Support
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hi CrunkRabbit,

Thanks for getting in touch with us.

We greatly appreciate the feedback you have provided on the flamethrower fire.
We’ll be sure to make this available to the team for consideration.

If you have any more queries or further insight, then please feel free to contact us again.

Thank you.

Regards,
Team17 Support
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hi all,

We're sorry to hear you're having this issue with the settings.

This is unfortunately an on-going issue however we have passed on all of your reports to the team.

Apologies for any inconvenience this may cause in the meantime.

Regards,
Team17 Support

18 Dec

Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey there,

We're sorry to hear you're having this issue. We've moved your thread to report a problem to help further.

Can you please try the steps in our VoIP article[team17.helpshift.com] to see if they help at all?

Get back to us when you can.

Regards,
Team17 Support
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey Kronos,

We're sorry to hear you're having this issue with connection. We've moved your thread to report a problem to help further.

So we can ensure you have the best connection, can you please follow the steps in this article[team17.helpshift.com], and reach out to your Internet Service Provider (ISP) to open your NAT?

If you are still experiencing connection issues after performing the steps in the article provided above and opening your NAT, can you please tell us the following information:
  1. What country are you currently living in?
  2. Steam Download Region (Steam Settings, Downloads)
  3. ...
Read more
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hi Django,

We're sorry to hear you're having this issue with stuttering. We've moved your thread to report a problem to help further.

Can you please try the steps given above by Anar Kay and see if they help at all?

If not, so that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below: 
  1. Hold down the Windows Key and press R 
  2. The Run dialog should appear. Type dxdiag in the available text field. 
  3. Click OK 
  4. Click Save All Information 
  5. Set the Save as type to Text File (*.txt) 
  6. Save the file DxDiag.txt to your Desktop so it is easy to find. 
  7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as ...
Read more
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hi Gen X,

We're sorry to hear you're having this issue.

If you're experiencing an issue with no servers compatible error can you please try the steps in the following article.[team17.helpshift.com]

If the issue continues, please contact us by email here.[team17.helpshift.com]

Re... Read more
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey Meta,

We're sorry to hear you're having this issue, we've moved your thread to report a problem to help further.

Are you still experiencing the issue?
If so what resolution and display mode are you trying to use?

Get back to us when you can.

Regards,
Team17 Support

14 Dec

Post
Hey everyone,

Patch 14.6 is now live! This update focuses on bug fixing and refining gameplay, with the addition of two night map variants: Stalingrad and Kharkov.

We’ve also made improvements to vaulting, and addressed some of the rain issues on Purple Heart Lane — we’re looking to fully resolve this in 14.7. Please see full details in the changelog below.

Night Maps
We’re continuing to implement more night variants with this update, to offer a variety of experiences for each map. In the weeks ahead, we’ll be giving you a first look at an entirely new map and tanks for Warfare and Offensive.


Kharkov Night | Wide open snow-covered fields illuminated only by the moon and flames



Stalingrad Night | A derelict battlefield permeated with destruction


Red Skies DLC - Soviet Airborne Uniform
The largest S... Read more
Post
    /u/ on Steam - Thread - Direct
A lil somethin somethin: You can find the details for this event on the announcement page here.

12 Dec

Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey moraes766,

We're sorry to hear you're having this issue, we've moved your thread to report a problem to offer further support.

Can you please confirm whether you open the game via Steam or using a desktop shortcut?

What anti-cheat steps have you tried already, please, so that we do not repeat the same solutions to you.

Get back to us when you can.

Regards,
Team17 Support
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hi NX,

We're sorry to hear you're having this issue, we've moved your thread to the report a problem to help further.

So we can ensure you have the best connection, can you please follow the steps in this article[team17.helpshift.com], and reach out to your Internet Service Provider (ISP) to open your NAT?

If you are still experiencing connection issues after performing the steps in the article provided above and opening your NAT, can you please tell us the following information:
  1. What country are you currently living in?
  2. Steam Download Region (Steam Settings, Downloads)
  3. What is you...
Read more

07 Dec

Post
Hey everyone,

Public Testing for our new Skirmish Mode variations is now live for 24 hours on the Hell Let Loose (Public Testing) Steam App!

A huge thank you to all of you who participated in our first PTE for Skirmish. We appreciate the time taken to share feedback; the insights into your experience have been instrumental in helping us tweak and improve gameplay, and we’re working hard to remedy the issues.

We’d like to take this opportunity to reinforce that Skirmish is optional – this mode offers a shorter gameplay experience for players looking to learn the mechanics and immediately throw themselves into the action.

If you missed last week’s PTE, you can read about Skirmish, for a full explanation of what the new mode entails: ... Read more
Post
    /u/ on Steam - Thread - Direct
A lil somethin somethin: You can find the details for this event on the announcement page here.
Comment
    Team17_Service on Steam Forums - Thread - Direct
Hey Harold Gillies,

Thanks for getting in touch with us.

As this appears to be a different issue than what the thread is about, can you please shoot us an email over here[team17.helpshift.com] so we can investigate this further?

We look forward to hearing from you.

Regards,
Team17 Support