Hell Let Loose Dev Tracker

Comment

04 Dec 10:02 Team17_Assist on Steam Forums - Thread - Direct

Hey Richard,

We're sorry to hear you're having this issue!
We have moved your thread to the report a problem forum so we can help further.

Can you please try the steps in our help article[team17.helpshift.com] to see whether these help at all?

Get back to us when you can.

Regards,
Team17 Support

Comment

04 Dec 10:02 Team17_Assist on Steam Forums - Thread - Direct

Hi |FOS| LogitechGamingToiletPro,

We're sorry to hear you're having this issue!
We have moved your thread to the report a problem forum so we can help further.

Can you please carefully try the steps in our dedicated help article[team17.helpshift.com] to see whether these help with the issue at all?

We hope this helps!

Regards,
Team17 Support

Comment

01 Dec 09:52 Team17_Assist on Steam Forums - Thread - Direct

Hey there,

We're sorry to hear you're having this issue, we've moved your thread to the report a problem forum to offer further help.

Can you please confirm whether this only occurs when shooting weapons or do you see any other issue with the left mouse button for anything else?

Get back to us when you can.

Regards,
Team17 Support

Comment

01 Dec 09:49 Team17_Assist on Steam Forums - Thread - Direct

Hi all,

We're sorry to hear you've all experienced this issue.

The team is currently investigating this issue and we've passed on your reports to the them.

In the meantime, the following steps may be of some help:

Make sure that your settings file is not set to read-only.

You can find it in :
C:\Users\%username%\AppData\Local\HLL\Saved\Config\WindowsNoEditor\

Left-click to highlight, then Right-click the gameusersettings file - properties - make sure read-only is not ticked.

Apologies for any inconvenience this may cause in the meantime and thank you for your patience.

Regards,
Team17 Support

Comment

30 Nov 15:41 Team17_Assist on Steam Forums - Thread - Direct

Hi shvedzz,

We're sorry to hear you're having this issue, we've moved your thread to report a problem so we can help further.

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below:

Hold down the Windows Key and press R
The Run dialog should appear. Type dxdiag in the available text field.
Click OK
Click Save All Information
Set the Save as type to Text File (*.txt)
Save the file DxDiag.txt to your Desktop so it is easy to find.
Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as ...

Post

30 Nov 13:59 Greg_Team17 on Steam - Thread - Direct

Hey everyone,

Public Testing for Skirmish Mode is now live for 24 hours over on the Hell Let Loose (Public Testing) Steam App!

The Skirmish Game Mode will be coming early next year and we want to make sure we’re able to get feedback from players as soon as possible to action your thoughts and opinions!

This PTE will be played on Foy and Kharkov.

What is Skirmish Mode?
Skirmish is a gateway experience for new players of Hell Let Loose! This game mode allows players to get straight into the action and experience some of the core mechanics of Hell Let Loose with fewer moving parts.

This is a quicker 50vs50 experience for some of our core audience who want to hop in for a few games and immerse themselves in the battle immediately.

Players will still need to use tactics, strategy, and core tenets of success; communication and teamwork will bolster your chances of gaining victory.

Featuring a new type of Garrison - the Forw... Read more

Post

30 Nov 13:59 /u/ on Steam - Thread - Direct

A lil somethin somethin: You can find the details for this event on the announcement page here.

Comment

30 Nov 09:48 Team17_Assist on Steam Forums - Thread - Direct

Hi Damage,

We're sorry to hear you're having this issue with VoIP, we've moved your thread to report a problem to offer further support.

By all sliders are you referring to the in-game sliders or Windows audio sliders?
Is it only some player's the issue occurs with? If so it may be that those specific player's just have their mic low for example.

Can you please also try the steps in our help article[team17.helpshift.com] to see if any of them help resolve the issue?

Do let us know if they help at all!

Regards,
Team17 Support

Comment

30 Nov 09:39 Team17_Assist on Steam Forums - Thread - Direct

Hi all,

We're sorry to hear you're having this issue with lag on El Alamein.

We have passed on your repots to the team to investigate further.

We would recommend in the meantime to make sure that your systems and GPU drivers are all up to date.

You can also try running Steam and the game in admin to see if that helps:

To run the game as an administrator:

Right-click the game in your Steam Library.
Go to Properties then the 'Installed Files' tab.
Click 'Browse'
Locate the game executable (the application).
Right-click it and go to Properties.
Click the Compatibility tab.
Check the Run this program as an administrator box.

Tp run Steam as an administrator:

Navigate to your Steam install folder (Default: C:\Program Files (x86)\Steam).
Right click the Steam executable.
Follow the above...

Comment

30 Nov 09:28 Team17_Assist on Steam Forums - Thread - Direct

Hey Stormy,

We're sorry to hear you're having this issue with VoIP, we've moved your thread to report a problem to offer further support.

Could you please try the steps in our help article to see if they help resolve[team17.helpshift.com] the issue?

Please do let us know of any changes!

Regards,
Team17 Support

Comment

29 Nov 16:31 Team17_Assist on Steam Forums - Thread - Direct

Hi all,

If you're experiencing issues when vaulting can you please share the following information with us;

• What map(s) this occurs on and what area(s)
• What is the exact wall or object you're trying to vault
• What happens exactly - how are you unable to vault?
• If it just when running or whether you were trying to shoot a weapon/were shooting a weapon
• How often the issue occurs

As well as anything else you think would be helpful for us.

If possible, if you have any video or screenshots that would also be very helpful for us to see exactly what is happening.

Do let us know!

Regards,
Team17 Support

Comment

29 Nov 09:03 Team17_Assist on Steam Forums - Thread - Direct

Hi [BiO] Nex,

We're sorry to hear you're having this issue with the guns not shooting sometimes.
We've moved your thread to the report a problem forum!

Thank you for sharing your report with us we greatly appreciate it.

We have now passed this over to the team to investigate further.
We're unable to give any timeframe on how long this may take to resolve, however, we hope for a fix as soon as possible.

Our apologies for any inconvenience this may cause in the meantime.

Thank you for your patience in this matter.

Regards,
Team17 Support

Comment

29 Nov 09:01 Team17_Assist on Steam Forums - Thread - Direct

Hey Zephlar,

We're sorry to hear you're having this issue, we've moved your thread to report a problem so we can help further.

This is something the team is currently investigating, we've passed on your report to the team.

In the meantime, the following has helped some other players with the same or similar issues.

Please make sure that your settings file is not set to read-only.

You can find it in :
C:\Users\%username%\AppData\Local\HLL\Saved\Config\WindowsNoEditor\

Left-click to highlight, then Right-click the gameusersettings file - properties - make sure read-only is not ticked.

Apologies for any inconvenience this may cause in the meantime.

Regards,
Team17 Support

Comment

28 Nov 14:16 Team17_Service on Steam Forums - Thread - Direct

Hey [GS] Hectortavera,

Thanks for getting in touch with us - sorry to hear you're receiving the Lost Connection to Host error message in Hell Let Loose.

We've moved your post into the Report a Problem channel so we can troubleshoot this further with you.

Firstly, please make sure that the game is not being blocked by your antivirus software.

If it's not your antivirus, then please check if have any of the following software installed on your PC:

GameFirst VI
Aura Sync
Nahimic
Armoury Crate
MSI Afterburner

If you do, please press Ctrl+Alt+Del to open Task Manager, find the software on the list, right-click on each and select End Task. Alternatively, you can uninstall this software in your Windows Control Panel > Programs and Features if the issue persists, then reboot your PC and open the game to check if the problem has been resolved.

... Read more

Video

27 Nov 13:42 Hell Let Loose on YouTube - Thread - Direct

See transcript

Comment

27 Nov 10:47 Team17_Assist on Steam Forums - Thread - Direct

Hi Beefsteak,

We're sorry to hear you're having this issue, we've moved your thread to the report a problem forum so we can try to help further!

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below:

Hold down the Windows Key and press R
The Run dialog should appear. Type dxdiag in the available text field.
Click OK
Click Save All Information
Set the Save as type to Text File (*.txt)
Save the file DxDiag.txt to your Desktop so it is easy to find.
Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as ...

Comment

27 Nov 10:46 Team17_Assist on Steam Forums - Thread - Direct

Hi all,

We're sorry to hear you're having this issue with crashes.
We have moved the thread to report a problem so we can help further with this.

Anyone experiencing such issue can you please tell us what, if any, error messages you receive when this happens?
Please share these with us exactly as shown.

So that we can better understand the problem and recommend a solution, we would like to request that you please also send us your DxDiag information via the steps below:

Hold down the Windows Key and press R
The Run dialog should appear. Type dxdiag in the available text field.
Click OK
Click Save All Information
Set the Save as type to Text File (*.txt)
Save the file DxDiag.txt to your Desktop so it is easy to find.
Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as ...

Comment

27 Nov 10:45 Team17_Assist on Steam Forums - Thread - Direct

Hi all,

We're sorry to hear you're having this issue with stutters, we've moved the thread to report a problem to offer further support.

Can anyone experiencing the issue please send us your dxdiag information so we can better understand the problem and recommend a solution:

Hold down the Windows Key and press R
The Run dialog should appear. Type dxdiag in the available text field.
Click OK
Click Save All Information
Set the Save as type to Text File (*.txt)
Save the file DxDiag.txt to your Desktop so it is easy to find.
Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as ...

Comment

27 Nov 10:43 Team17_Assist on Steam Forums - Thread - Direct

Hi Wilihey,

We're sorry to hear you're having this issue with crashing, we've moved your thread to report a problem to offer further support.

Do you receive any error messages when this occurs and if so what are these exactly, please?

Can you please also send us your DxDiag information via the steps below so that we can better understand the problem and recommend a solution:

Hold down the Windows Key and press R
The Run dialog should appear. Type dxdiag in the available text field.
Click OK
Click Save All Information
Set the Save as type to Text File (*.txt)
Save the file DxDiag.txt to your Desktop so it is easy to find.
Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as ...

Comment

27 Nov 10:42 Team17_Assist on Steam Forums - Thread - Direct

Hi Turbo,

We're sorry to hear you're having this issue with VoIP.
We've moved your thread to the problem a problem forum so we can try to help further with this issue.

Can you please try the steps in our Voip Help Article[team17.helpshift.com] to see if any of these resolve the issue?

Get back to us when you can!

Regards,
Team17 Support

Hell Let Loose Dev Tracker

04 Dec

MOVED: LOST CONNECTION TO HOST

MOVED: Conection to host dropped

01 Dec

MOVED: L-Mouse Button

Game resetting all my soldiers customization

30 Nov

MOVED: Problem / Проблема

Public Testing for Skirmish Mode is live for 24hrs!

Public Testing for Skirmish Mode is live for 24hrs!

MOVED: Voice Chat Volume?

MOVED: El Alamein performance

MOVED: VOIP not working on populated servers

29 Nov

MOVED: Unable to jump fences.

MOVED: Bolt-Action sometimes does not shoot

MOVED: Game resetting my soldier customizations constantly

28 Nov

MOVED: Lost Connection To Host Every Time

27 Nov

Hell Let Loose Patch 14.5 Trailer

MOVED: Komm nicht in spiel

MOVED: Fatal error kick

MOVED: whats with the stutters

MOVED: Game insta crashes everytime i alt tab

MOVED: VOIP never works

When do they post?