Hello there,
Can you submit a ticket to support.lastepoch.com ? We will then work with you to resolve this. I will go ahead and attempt to resolve in the mean time. Even if it is fixed though, it would be nice to get your logs so that we can identify the root cause.
thank you,
-Alux
Can you please post your player log? The Launcher’s Log Files – Last Epoch Support
Sorry about this! If anyone encounters this can you please provide a log file? Uploading the log file immediately after the problem happens would be the most helpful, but if you’ve restarted the game since there might still be useful information if you go back to that spot.
Sorry about that! Could you please attach your log file so we can look into this?
This is a known bug, thanks.
Hey there! If you would your name changed please submit a ticket support.lastepoch.com and we can work with you.
Hey there, see if you can login now.
Thanks, we’re aware of this issue. Sorry about that.
I believe it’s a technical limitation / performance consideration. There’s a similar thing in place for ailment visual effects.
Thanks, we’ll fix that! The actual effect is the ally poison chance.
We’re aware of this bug, we’ve been able to mitigate it but are still looking into it. Could you record a video clip of it happening, if possible?
The sound may recover after a while of playing, but restarting the game will fix it for the time being.
Sorry about that! Can you please include the information listed in this support article?
Sorry about the wait, there was a problem and it will be up soon.
Sorry about this! Could you please post your log file?
What is the name you’re trying to use? Do you have another character with that name?
This is a known issue if you’ve deleted a solo character and make one with the same name. Thanks!
devtrackers.gg
