Hi Arakthunder,
Thanks Llama8, that’s great info. All I would add is just to clear up one thing. The primary save for your characters are offline already. We do use steam cloud as a backup but the main saves are local so you can access those already.
They can be found here: (if you are on windows)
C:\Users\[username]\AppData\LocalLow\Eleventh Hour Games\Last Epoch\Saves
We have significant upgrades coming to the saving systems next patch later this month that will stop this from happening on a crash. We also have fixes for several known causes of crashes coming with that same patch. So, hopefully you won’t crash anywhere near as often but if you do, the saves won’t get lost.