@Ragor:

@WotC_Lexie:

If you can, please submit your issue with logs on our bug forum!

Now that's where we have another problem. Few days ago I had problem with endless "checking for updates" bug and tried to submit bug report. Guess what? Couldn't do that. Every time I tried clicked on Submit button it would just hang up there almost same way as the game was hanging on checking for updates screen.

That might be because the files you were submitting were too large. We very recently increased the file size limit, so that should prevent this from happening going forward.

@Beldin_13:

Same thing happened to me with 3 packs. Black screen, so I re-load. Back in, and no packs.
Still waiting on a reply / resolution.

Tickets are answered in the order they're received, and as you can imagine there are quite a few tickets to go through right now. It may take a bit for them to respond. Thank you for your patience!

If you're having issues in-game, please post here with your issue instead of making a separate post! Lets get everything in one place, instead of multiple threads. If you're having a problem that someone else posted, give it a "like". No need to post again. Please don't post "same" since it doesn't help and really clutters the thread. If you can, please submit your issue with logs on our bug forum!

Current known issues:

Black screen- We have identified the cause of this issue, and we’re working towards releasing a hotfix as soon as possible. While there is no ETA at this time, we will update you with maintenance information as soon it’s available.

Soc...

@FatalRoundHouse:

I did not get a pack from the purchase I made from the deals section in the store or from the mastery pass. I know there’s a bug section to report but I can’t figure out how to use it. There have been so many bugs in the past where I tried to spend time reporting them and I just gave up.

Submit a ticket with our support team! They'll be able to check your account. Link is at the top of the page.

Players make experience intermittent game crashes when playing MTG Arena with their language set to Brazilian-Portuguese, German, or Spanish.

As a temporary workaround, players can set their language to English through the options menu (Options -> Graphics -> Locale).

Game Update Highlights

• Core Set 2021 is now available!
• macOS is now supported through partnership with the Epic Game Store!
  • Check the Status Page for current maintenance information.
  • Please Note: You may only be logged into one instant of MTG Arena at a time.
• Changes to pack collation for fully reprinted cards

Important Note

Magic: The Gathering Arena now requires a 64-bit operating system.

macOS

• macOS is now supported naitively through the Epic Games Store. Same game, same collection, new platform!
• For more more information on play MTG Arena on macOS as well as cross-platform support, please refer to our announcement article.
• For known issues specific to the macOS client, please refer to the ...