Hi guys - we identified all the accounts that accidentally had their Defence reset. This was caused by an unexpected error from looking at resetting the pures affected by the XP bug a few weeks back. We can confirm that 24 accounts were affected and that over half of them have already been fixed. We'll reach out to the remaining 10 players via inbox message and return their Defence XP as soon as they are available (they need to be online for us to do this).
Hi guys - we identified all the accounts that accidentally had their Defence reset. This was caused by an unexpected error from looking at resetting the pures affected by the XP bug a few weeks back. We can confirm that 24 accounts were affected and that over half of them have already been fixed. We'll reach out to the remaining 10 players via inbox message and return their Defence XP as soon as they are available (they need to be online for us to do this).
Hi guys - we identified all the accounts that accidentally had their Defence reset. This was caused by an unexpected error from looking at resetting the pures affected by the XP bug a few weeks back. We can confirm that 24 accounts were affected and that over half of them have already been fixed. We'll reach out to the remaining 10 players via inbox message and return their Defence XP as soon as they are available (they need to be online for us to do this).
Hi guys - we identified all the accounts that accidentally had their Defence reset. This was caused by an unexpected error from looking at resetting the pures affected by the XP bug a few weeks back. We can confirm that 24 accounts were affected and that over half of them have already been fixed. We'll reach out to the remaining 10 players via inbox message and return their Defence XP as soon as they are available (they need to be online for us to do this).
Hi guys - we identified all the accounts that accidentally had their Defence reset. This was caused by an unexpected error from looking at resetting the pures affected by the XP bug a few weeks back. We can confirm that 24 accounts were affected and that over half of them have already been fixed. We'll reach out to the remaining 10 players via inbox message and return their Defence XP as soon as they are available (they need to be online for us to do this).
Hi there - this'll be sorted for you on Thursday
We're currently reaching out in-game to the players affected by this to have it fixed.
We're currently reaching out in-game to the players affected by this to have it fixed.
I guess it would depend on how many accounts we are talking. I just don't get how they are resetting the wrong accounts when the only accounts that should be reset are those that are listed on that forum page.
It's a *very* small handful of accounts affected.
Hi there - if you've been affected by this, please stay online and meet us at Lumbridge on W310, we'll get this sorted for you.
Hi there - if you've been affected by this, please stay online and meet us at Lumbridge on W310, we'll get this sorted for you.
Let us know which questions you'd like answered on Wednesday's Q&A!
Questions that provoke discussion are valued over Yes/No questions.
Thanks!
External link →Am I the only one who is seriously triggered by the Quest List not having a light blue icon rather than the lilac one?
The tab icon will change colour based on which tab you have open. If you open your quest list, it'll turn blue again :)
Damn is someone at Jagex an Iron Maiden fan?
That'd be me, and I wrote this gnome child line!
Hey! Mod Noodles from Jagex Support here. Don't worry, we won't have reset your stats. It sounds like there's a chance that you may have multiple accounts and could be accidentally signing into an alternative one. To double check you're using the correct log in details, please head here.
Here's a link to a support page that might answer your question but also has a link to contact the billing team to get help with it
https://support.runescape.com/hc/en-gb/articles/206827535-Unknown-transaction-
What Hunter line do you play?
Um... the blue one.
Did the old quest panel have a tick delay when switching between menus
It did - it's just the nature of the layout that makes it more noticeable now. We're already working on ways to make it feel better.
I don't know Mat, this doesn't look like OSRS and it makes me mad.
That's a cat, they are real animal as well as something in OSRS.
devtrackers.gg