Hey everyone,
I wanted to provide a quick recap of the weekend and what to expect this week.
First, the EU server login issues continue to be our top priority. As many of you saw over the weekend, in conjunction with the Daybreak TechOps team and our EU data center provider, we made several attempts to improve/fix the login issues through backend configuration changes and a client hotfix. At this point, we are waiting for one final change by our data center provider (scheduled for later today) that we believe should correct the login issues related to the EU server move last week. Unfortunately, we don’t actually see the login problem until we hit pop times, so we are going to continue monitoring each day before this weekend.
On Sunday, we had a ...
Read more External link →I tested it 10 minutes ago and it's not bugged for me
For the majority of instances, the bug is fixed. You can still recreate the bug in at least two different ways though, according to reports and internal testing. That's just the way it be sometimes.
Confirmed. The hotfix only corrected this issue in some circumstances. We have this figured out internally, but will need to do a hotfix early next week to resolve the issue.
UPDATE @ 10:55AM (Pacific) - Over the past couple hours, we ran some tests that caused the login issues to increase. We've since completed them and made some back-end configuration changes that should help alleviate the problem for now. However, the permanent fix requires a joint effort between us and our data center provider in EU - which we are continuing to pursue. As of now, we (on the US West Coast) are now able to connect to Cobalt and Miller with little to no delay, and seeing reports that many players that could not connect earlier are now able to. Our server population monitoring graphs appear to be indicating this as well. Though we are seeing some reports from players that cannot.
More updates when new info is available.
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Hey everyone,
We deployed a client hotfix last night as an interim fix (improvement) for the EU players that were unable to login to Cobalt or Mill...
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