Rainbow Six Extraction

Rainbow Six Extraction Dev Tracker




20 Jan

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@bigbakhtiar Hey! Sorry to hear that you are getting this error message when trying to launch the game.

This is an issue that the game team are aware of and are investigating. If you are yet to please ensure your drivers are up to date, you can find how to do this here.

Thank you.


19 Jan

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@crystalargent thank you for your reply. There is no preload for Ubisoft+ so you need to wait till launch. Which is 12am January 20th.

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@dablakone No problem. Apologies for the inconvenience that this has caused.

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@crystalargent Hey! Please ensure you have done the following:

• Visit the Ubisoft Game Pass website
• Select Log in and sign in to your Microsoft account.
• If prompted, follow the on-screen instructions to ...

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@dablakone Hey! Sorry to hear that you have been experiencing this error message.

I have reported this issue to the game team and it is actively being looked into.

Once we have an update we will reach back out.

Thank you.

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@dablakone Thank you for your reply. I have reported this issue to the game team.

Once there is an update we will reach back out.

Thank you.

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@dagrommit Hey! Thank you for getting in touch about PC settings. I have checked and the FOV Slider rangers from 60>90.

There is no options at this time for reducing weapon sway/head bob or screen shake.

If you need anything else please let us know.

Thank you.

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@shaggytoph Hey! As Rainbow Six: Extraction was not out at the time you posted this query, can we just confirm which game you are providing these suggestions for.

Thank you.

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Hey! Thank you for reaching out about achievements on Xbox Game Pass.

From the store page, you can see that it does state achievements are available. You can see this here.

I hope that this helps, however, if you need anything else please let us know.

Thank you.

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@airbusflight Hey! The minimum requirements for the game are here.

The minimum is a AMD R9 290X (4 GB), NVIDIA GeForce GTX 960 (4 GB), or better

So the M version of the card may or may not work as the 960 is the very minimum.

If you need anything else please let us know.

Thank you.

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Hey! You can find all of the available pre-load information here.

If you need anything else please let us know.

Thank you.

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@sebbong Hey! Thank you for reaching out about pre-loading Extraction. I am afraid that on Ubisoft+ there is no pre-load of the game and it will be available on launch.

You can find launch times and dates here.

If you need anything else please let us know.

Thank you.

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@philsourstraps Hey! Sorry to hear that you are having this issue with this error message. Thank you for the troubleshooting you have done so far.

This error is normally due to an outdated driver. You can find how to update your drivers and other useful troubleshooting here.

If this error c...

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Contacting Ubisoft Support

Information on contacting Ubisoft Support can be found below:

Social media

Please note that when reaching out to Ubisoft Support on social media about account issues, we strongly recommend private messaging.

...

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Still need assistance?

If you are still in need of assistance or your issue was not listed here, please feel free to create a forum post! To get the fastest and the best help for your issue, please include as much of the information requested below as possible in your post.

Please note: If you need account support or support for your purchase, you will need to contact support. Information on contacting support can be found in the post below.

To start, please include a title that is descriptive of the issue you are experiencing. Ideally, the title should give other posters an idea of the issue before they click on the issue.
An example of a good title: Ubisoft Service is currently unavailable error
An example of a bad title: HELP ME PLEASE

Also select the relevant tags that are available to identify which platform you are playing the game on and what it relates to.

In your post, ...

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Connectivity Troubleshooting

Before diving into the thick of the troubleshooting, it is important to understand that your Internet Service Provider (ISP) and the way you share the connection speed play a huge role in how you experience the game. Please try connecting to the game after completing each step to see if the issues have been resolved.

PC

• Reset network hardware.
• Switch to a ...

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Contents of Editions

Below is an overview of the content included in each of the available game versions:
 

Standard Edition

Rainbow Six Extraction (Base game)
Access to the Buddy Pass

Deluxe Edition

Rainbow Six Extraction (Base game)
React Strike Pack

  • Uniform, headgear, weapon skin, and charm
  • 4x Crisis Boosts (XP boosts)
  • 10% discount in the in-game shop

Deluxe Pack

  • Noxious Touch Pack
    • Uniform and headgear for Alibi, two weapon skins, and two charms
  • Obscura Pack
    • Two weapon skins and two charms.

Access to the ...

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