Rainbow Six Extraction Dev Tracker

@theyellowmist Hey! Sorry to hear that the game is crashing for you when you are at the start screen.

Thank you for the troubleshooting that you have done.

One thing to try is launching the game in safe mode with networking:

Power off your computer. Restart your computer and immediately start pressing the F8 key, located on your keyboard. Continue to press F8 repeatedly until the Boot Menu appears. Select Safe Mode with Networking from the list of options using the arrow keys on your keyboard, followed by the ENTER key.

Once in safe mode t...

Thanks for getting back to us, @HarvestSnow. I was able to take a look at your diagnostic files and noticed that your GPU is below the minimum requirements to run the game. You're currently operating your system from an integrated graphics card, do you have ...

Hey there, @llustrious, I'm sorry to hear about this!

Did you receive an error when this occurred? If so do you have a screenshot? I'd be glad to take a look! Also, please try verifying your game files and let me know if anything changes.

@vexedbird Hey! Sorry to hear that you are encountering this error when trying to play. Thank you for the image of the error.

In order to troubleshoot this please ensure that you have tried the steps here.

If the issue continues after this, please let us know.

Thank you.

@knixeen Thanks for confirming your PC specifications.

I am unsure if you have an integrated GPU, however could you please check that your game is using the dedicated GPU. If you are unsure how to check this there is a guide here that explains how to.

@zeuseky Hey! 

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you. 

Alternatively, you can create a support ticket for support in your language here:

https://support.ubisoft.com

Thank you.

@knixeen I'm sorry to hear that the troubleshooting hasn't helped.

Could you please confirm your PC specifications.

Hey @xionseto , thanks for getting in touch with us about this - sorry to hear you're getting an error message when starting up Extraction. I'll be happy to help with this

You've already done many of the steps from our troubleshooting guide, which is great! Please make sure to update your Windows install, and check for background programs that...

Hey there @mrskinlol and @Lexine93_LV - thanks for your posts!

We're only able to help in English on these forums. If you translate your message for us, we'll be happy to assist.

Alternatively, you can speak to Ubisoft agents and other players in Russian on the Russian forums: ...

Hi @ezhex welcome to the forum.

I'm afraid I do not understand what is happening in the photo's you have provided.

Could you please explain in more detail or if possible provide a video to demonstrate the issue.

Once I have a better understanding of the issue I can then report it to the development team to investigate.

Hey there @tn1389 , thanks for your post, and welcome to the forums!

Reaching out to us on our support website was the best call, as our agents from there are able to take a closer look at accounts than we can do here on the forums. As you can appreciate, account security is very important to us, so we do need to be very thorough in our processes so that we're protecting player accounts. However, if we do make changes to how we handle player accounts, we'll certainly announce those changes here on the forums ...

Hey there @player_7184 , thanks very much for getting in touch about this. I'm sorry to hear you've had trouble launching the game, with this Battleye error. I'll be happy to give you guidance on this

As far as I can see, this is an issue that affects all games which use Battleye, and players for other games have discovered that it is usually fixed by reinstalling Geforce Experience. For assistance in how best to reinstall...

Hi @leso1n welcome to the forum.

I am sorry to hear that you are receiving a 'DELTA-00014002' error.

Could you please check your status on Ubisoft Connect. If your status is Invisible, try changing it to Online, you should then be able to play the game.

Hi @djatomika I'm sorry to hear that the game is crashing on launch and that none of the troubleshooting you have tried has helped.

Could you please confirm your PC specifications and also try ...

Hi @mincraftcr33per as I previously mentioned the Orbital Decay bundle is specifically for Rainbow Six Extraction and there is no mention of this bundle becoming available in Rainbow Six Siege.

I am unable to confirm if this will change in the future.

Hey there @razielkanos , thanks for reaching out about this.

To ensure a smooth rollout for all players, Extraction’s Buddy Pass program will be held until shortly after launch. Removing barriers so you can play with friends is very important to us, so rest assured we are dedicated to helping you get your friends to join in the fun very soon. We will update you further within the next few days on when the free Buddy Pass program will be available.

Let me know if you've any further thoughts or questions about this in the meantime.

Hey there @harvestsnow , thanks very much for getting in touch about this. I understand you are getting this error when trying to launch Extraction, which sounds most frustrating, especially on an exciting launch day. Sorry about that! I'll be happy to help you get it sorted.

As far as I can see, this is not an issue that has otherwise been reported, so I'd like to invite you to start by checking ...

Hi @lokii_fps please check our support article for more information on accessing Ubisoft games on PC Game Pass.

If you have any issues please let us know.

Hey there @blitzyuk and @dezarix , thanks very much for sending across these reports - sorry to hear you can't bind your right arrow key to any actions. Very unusual indeed! I've...

Hi @heartech_ welcome to the forum.

To ensure a smooth rollout for all players, Rainbow Six Extraction’s Buddy Pass program will be held until shortly after launch. This also means that the trial version is not available at this time due to this delay.

Apologies for any inconvenience caused.