Rainbow Six Extraction Dev Tracker

@adorablood We've received similar reports from players, and a clean install of graphic drivers has resolved this for some. Guides for AMD and Nvidia drivers are here.

Were you able to try any of the steps in the ...

@demonord24332 Glad to hear it. Thank you for the update! Let us know if you need further assistance :).

@riquemaru I am sorry to hear that the error code is still appearing. In this situation, please make sure the Ubisoft account is correctly linked to your Xbox gamertag with the Game Pass. You can also launch the Ubisoft Connect app on the Xbox, link the accounts, and then launch Rainbow Six Extraction.

Let me know if you see any changes.

@masked-disciple No problem

Please go to ...

@DaytimeSoup @AssnOfLight Greetings to you both, and welcome to the forums. I'd like you to specify the steps you have taken for this crashing issue. Please keep in mind this PC troubleshooting guide may include processes already attempted, but is still worth going through as it provides helpful steps to resolve crashing. ...

@untamedflame thank you for getting back to me. I am in contact with the game team about this issue. Please post in this thread if you continue to experience loading issues when in airlocks. I will update you here as well when more information is available.

@bixykingen Please refrain from using harassing language (including emojis) in this forum. The forum rules clearly outline expected player conduct. I recommend reviewing this page for more information.

I understand that this has been a very frustrating experience. Seeing the extensive troubleshooting you have tried, I would like to look at the PC's diagnostic files. Have you opened up a support ticket for this issue at our ...

@kykaii Greetings, and thank you for the valuable feedback. I will forward this comment to the dev team. Be sure to keep an eye out on the News and Announcements thread for official updates.

@mr-propaganda Welcome to the forums. I am sorry to hear about the crashing issues on the Xbox Series X. To clarify, you are able to play a solo incursion without error?

Are you receiving a specific error code before the game crashes? I also recommend the following steps which will test the connection and determine your NAT type. Please let me know which NAT type you receive after performing the connection test.

@masked-disciple Thank you for specifying the previous TS. Have you uploaded system files (msinfo and dxdiag) to a support ticket? If so, please post the ticket # so I can review these diagnostic files and offer further guidance.

If you have not uploaded these files, I will create a ticket for you and provide steps on how to send those files to us. Thanks

@ohwowreallydude Welcome to the forums. I am so sorry to hear about the ongoing crashes in Rainbow Six Extraction. I'd be happy to offer any assistance I can.

In this situation, I recommend our helpful PC troubleshooting guide for an overall list of steps that help resolve crashes. Keep in mind, you may have already tried some of these things.
I also ...

@untamedflame @obamatronXD I wanted to jump in and reiterate we are still looking into this issue. Would you both specify the map this 'airlock freeze' happened on?

@dworkinaxe Hey! Thank you for reaching out about the buddy pass. We can confirm that the information provided by @Bearink is correct.

There is no confirmed date for when the Buddy Pass will be available, you can check for the latest news on the game here though.

Thank you.

@juiicegawd_ Welcome to the forums. In this situation, I recommend going to >> account.ubi.com and making sure the Xbox account with the Game Pass is linked to your Ubisoft profile. In addition, once you have "claimed" the game on Game Pass, it should be activated in your library and available to download from the Ubisoft Connect Launcher.

Again, make sure to check for the game in the ...

@jetcreeper19 Hey! Sorry to hear that you have been experiencing these freezing issues on Xbox One.

There is some handy troubleshooting that might help with this issue here.

If the issue continues after this, please let us know.

Thank you.

@llustrious, thank you for the screenshot! And I'm sorry to hear you're experiencing this issue as well, @Adorablood. Please try ...

Thanks for the update, @dmcry! If you're able to grab a clip to share here, please feel free to do so and we can add it to our investigation!

@smiley80de Hey! We can confirm that this issue is still being looked into at the moment. Apologies for the inconvenience caused.

I'm sorry to hear about this, @UntamedFlame and @obamatronXD! Thanks for reaching out. Do either of you have a clip of this happening? I would be happy to take a look.
...

Hey there, @Szakembor!

After making sure your GTX 1060 was set as the dedicated GPU, did you try restarting your PC and then relaunching the game? If not, please give that a try as well as verifying your game files. Please let me know how it goes!