Original Post — Direct link
I changed my username a little over 40 days ago and it still says i can only cahnge my name after 30 days. Any suggestions on what to do?
over 2 years ago - Ubi-Baron - Direct link
Hello,

As you say it does seem to have been over 40 days. Something that can also stop you changing the name is if it's considered offensive or in-use on another account.

For assistance with this we'd ask you to please speak with the Support Team through the site here or through Facebook & Twitter support. They should be able to look into this and provide you with assistance.

Thank you
about 1 year ago - Ubi-Spud - Direct link
Hey there, welcome to the forums!

I'm not too sure why, that username seems to follow our guidelines. Have you changed your username recently?

regardless, please try some troubleshooting in case it is a browser issue. If the issue persists, get in touch with us directly and we should be able to help out.
8 months ago - Ubi-Ginge - Direct link
Hey HRVY.1!
You will be able to change your username again on March 19th
7 months ago - Ubi-Houck - Direct link
Hi Pengue.G2!

You will be able to change your username on the 1st April.

Thanks!
7 months ago - Ubi-Karl - Direct link
Hey SimpGod72!

Thanks for reaching out to us.

As it stands, your username can be changed every 30 days and for steps on how to do it, have a look at the following article.

In your case, give it a go in next 24 hours and you will be able to change it .
7 months ago - Ubi-Ginge - Direct link
Hey MoltensNephew!
Looking on your account, the username was last changed on March 1st.
You'll be able to change again on 31st March
7 months ago - Ubi-Litten - Direct link
Hi there, you can only request to change your username once every 30 days.

As I can see this was last updated on 10th March you should be able to request to change this again in the next few weeks.

If you have any further problems doing this, please feel free to let us know.
7 months ago - Ubi-Litten - Direct link
Hi there,I have checked the details of your account and as noted, you have recently changed your Ubisoft account username within the last 30 days.

As this was last updated on 8th March you will need to wait a couple more weeks before requesting this again, but if you continue to experience this problem after the 30 days have past, please don't hesitate to contact us directly via a support ticket or on our Live Chat service when available.

Please note, we are not able to assist with account based queries on this open forum,
6 months ago - Ubi-Redbeard - Direct link
Hey ur_stankee,

You will next be able to change your name 30 days from your last username change.
5 months ago - Ubi-Viral - Direct link
Originally Posted by fhj.
i didn’t change my name on the 8th i change it awhile back and have been waiting
We have checked your account and can see that you will be able to change your name from the 8th June, we are unable to change this before that date.
5 months ago - Ubi-Swaggins - Direct link
Hey fhj.,

You can change your Username again on the 8th June.
5 months ago - Ubi-Karl - Direct link
Hey EliDellMan,

Thanks for reaching out to us.

As it stands, your username can only be changed every 30 days, and your last update took place on April 15th, therefore you will have to wait a little for that.

For more details about username changes and how you can change it yourself, have a look at the following article.
5 months ago - Ubi-Viral - Direct link
Originally Posted by Salt.So1ar
My name in game on siege/ubi is Salt.So1ar and i dont remember when i changed it but i cant right now
You should be able to change your username from: 21/05/2020

Originally Posted by GibMozzieShotty
Hi when can I change my name, I swear its been 30 days
You can change your username from: 21/05/2020

Thank you.
5 months ago - Ubi-Ginge - Direct link
Hi Pr3-Ma1on3!

Looking on your account, you'll be able to change your username again on Sunday, 24th May 2020
5 months ago - Ubi-Litten - Direct link
Hi there, while we are not able to discuss specific account details on these forums, please feel free to contact us via Twitter or by creating a support ticket with us ticket with us here.

In the meantime, if you have any further questions or are having any difficulty contacting us using one of the above methods, please feel free to let us know and we will attempt to assist further.
5 months ago - UbiKoality - Direct link
Hello! My apologies for this inconvenience. If you're still having trouble updating your username at this time, please go through the steps in our web browser troubleshooting guide. Then, if that does not help, feel free to contact our support team at support.ubi.com or on Facebook and Twitter. They'd be glad to provide further assistance with this! Thank you!
about 1 month ago - Ubi-TheBerry - Direct link
Originally Posted by DebZ3r
Hello could i know when My name change will be available since i could have sworn that it has been more than 30 days since i last changed my name, Thanks in Advance =)
Hey there!

You should be able to update your username from the 7th!
about 1 month ago - Ubi-Karl - Direct link
Originally Posted by DebZ3r
I tried but it still says i've changed my username in the
past 30 days
Hey DebZ3r,

Thanks for reaching out!

Apologies about the confusion by my colleague there, however after reviewing your account, I can see that the last update was made on 09th of August, 2020.

Hope this helps. Should you have any questions, let us know!
about 1 month ago - Ubi-Karl - Direct link
Originally Posted by DebZ3r
Ty for clearing things up!
No worries at all, anytime!





Links in this thread

SignIn Page - Ubisoft Support
© 2019 Ubisoft Entertainment. All Rights Reserved. Ubisoft, Ubi.com and the Ubisoft logo are trademarks of Ubisoft Entertainment in the U.S. and/or other countries.


Changing the username on your Ubisoft account
How can I change the username on my account?


Home - Ubisoft Support
Ubisoft Support Homepage is where you will find help about Ubisoft games and services. You will be able to search for your problem, browse FAQs, get game service status, view most popular forum posts, submit a case and chat with an agent.


Browser troubleshooting
I am experiencing issues with some of your websites. What can I do? 


Ubisoft Support (@UbisoftSupport) | Twitter
The latest Tweets from Ubisoft Support (@UbisoftSupport). Official Ubisoft Customer Support. Worldwide


Ubisoft Support
Ubisoft Support. 394K likes. Still need support? Reach out to your regional support team here: https://support.ubi.com/


Home - Ubisoft Support
Ubisoft Support Homepage is where you will find help about Ubisoft games and services. You will be able to search for your problem, browse FAQs, get game service status, view most popular forum posts, submit a case and chat with an agent.


Ubisoft Support (@UbisoftSupport) | Twitter
The latest Tweets from Ubisoft Support (@UbisoftSupport). Official Ubisoft Player Support. Worldwide


Ubisoft Support
Ubisoft Support. 385K likes. Still need support? Reach out to your regional support team here: https://support.ubi.com/


Web Browser Troubleshooting
I'm having some problems on a Ubisoft website.


devtrackers.gg