Rainbow Six Siege

Rainbow Six Siege Dev Tracker




27 Oct

Comment
    UbiNoty on Forums - Thread - Direct
Originally Posted by LUSTOR
Yeah im on xbox one and the same thing is happening, only 36 renown, i really like TH hunt because is super fun and also a good way to get more operators.
Ubisoft please fix this.
We're looking into the 36 renown thing!

26 Oct

Comment
    UbiNoty on Forums - Thread - Direct
K/D is not necessarily an accurate measure of performance. While it's a good and widely used quantitative indicator, you can't expect it to accurately capture the entire scope of a player's skill.
Trying to use K/D as the only marker of performance would be like if colleges only looked at high school GPA for admission. It does tell you something about a player, but in the same breath, it also doesn't say all that much.
Comment
    UbiNoty on Forums - Thread - Direct
Haha, I'll pass along the suggestion. A toga isn't very battle friendly though - I guess it could be ok if he had kevlar panties on or something at least.

19 Oct

Comment
    UbiNoty on Steam Forums - Thread - Direct
Originally posted by Blue_Knight: Hey, have you fixed this. I'm having the same problem with Rainbow Six Siege

A good place to get help would be support[support.ubi.com]. We can help you troubleshoot what might be causing it, as well as help you find a good fix.
Comment
    UbiNoty on Forums - Thread - Direct
Originally Posted by OMGITSDRAKE
we play on pc, we have tried however it doesnt do anything:/ i have sent a report now, hope they can help
Is one of you always the party leader or are you switching off? Another good test to run would be to try and party with another friend to see if the same problem occurs. May or may not help while you wait for support to get back to you - but it's worth a try!

18 Oct

Comment
    UbiBaron on Steam Forums - Thread - Direct
I don't believe it should appear there, as it's a service and not a software.

- Ubisoft Support

17 Oct

Comment
    UbiNoty on Forums - Thread - Direct
Originally Posted by OMGITSDRAKE
My friend and I have been playing r6s and yesterday we ran into some troubles getting into games. When we que up the timer thing starts counting and all seems well however some 30seconds after before getting into a game 1 of us gets kicked out of the party and the other keeps searching. it has been doing this for 2 days now, anyone know whats happening and or how to fix it?
What platform? And did it just start today? For the moment, try restarting like Insaine34 suggested and see if that helps. Even if the issue is resolved with a restart, it will still be good for you to send in a ... Read more

16 Oct

Comment
    UbiBaron on Steam Forums - Thread - Direct
Thanks for confirming that.

If you haven't already, please speak with our Support Team through the contact site here.[support.ubi.com]

Please make sure to include you MSINFO and DxDiag file, see the FAQ here[support.ubi.com], as this will help us to look into the issue.

-Ubisoft Support
Comment
    UbiBaron on Steam Forums - Thread - Direct
Thanks for trying that, I'm sorry to hear you're still seeing this issue.

Do you have any other games that user Battleye? For instance ARMA or DayZ?

It's also worth trying with a Clean Boot[support.microsoft.com], to try and rule out any other program that might be blocking Battleye.

-Ubisoft Support
Comment
    UbiBaron on Steam Forums - Thread - Direct
Please can you try creating a new User Profile with Admin Rights, to see if this makes any difference to the issue?

For Windows 10, please see the guide here[support.microsoft.com] and for any other versions, check the guide here.[support.microsoft.com]

Thanks

-Ubisoft Support

14 Oct

Comment
    UbiNoty on Forums - Thread - Direct
Originally Posted by tereetrop
So this morning i decided to play some siege but as soon as it asked me to press any key, it said User profile loading failed, and then it said that if i played then i would have lost all of my data, i want to have an answer ubisoft because i have bought things in game and if i lose those too then i would need my money back.
Are you missing anything? Or just missing settings? All of your user profile data is stored server side so outside of certain things like visual/graphic/sound/keybinding setup I don't believe anything account-based should have been lost.

If you are missing things, please let us know as soon as you can through ... Read more

07 Oct

Comment
    UbiBaron on Steam Forums - Thread - Direct
Just to confirm, you get disconnected from the game itself or this happens after the match has already completed? If you close out the game between games, does the same thing occur?

-Ubisoft Support

06 Oct

Comment
    UbiBaron on Steam Forums - Thread - Direct
Is it just the skins that this happens with, do you also have to apply your attachments again?

-Ubisoft Customer Support

02 Oct

Comment
    UbiRedbeard on Steam Forums - Thread - Direct
Originally posted by ShadowMoon: Nope. Still can't open them.

This is a known issue and is currently being investigated by the team.

Can you please confirm the quality of the pack you are trying to open? (Common, Rare, ETC).

- Ubisoft Customer Support

29 Sep

Comment
    UbiBaron on Steam Forums - Thread - Direct
Were you able to resolve the issue with those steps?

- Ubisoft Customer Support

28 Sep

Comment
    UbiBaron on Steam Forums - Thread - Direct
What resolution is your screen?

Please head to the GameSettings file, which should be located here:
  • C:\Users\\Documents\My Games\Rainbow Six - Siege\\GameSettings.ini​​
Open this file in Notepad and try setting the Resolution line to your native desktop resolution, save it and try to open the game again.

- Ubisoft Customer Support

14 Sep

Comment
    Ubi-Keo on Steam Forums - Thread - Direct
Originally posted by Unterhosengummi: Hi Guys,

My Problem is that my Game crashes randomly to Desktop with no Message or something.

Has anyone this Problem too?

Can you please try these PC troubleshooting[support.ubi.com] steps.

If the issue persists, could you please submit a support ticket[support.ubi.com] and attach your system files (dxdiag[support.ubi.com]... Read more

13 Sep

Post
    UbiTripp'n on Steam Forums - Thread - Direct
If you are looking for more information on the differences in the two editions of the game please check the FAQ[support.ubi.com]

08 Sep

Comment
    Zoro on Forums - Thread - Direct
Hey all,

This effected all players on all platforms.

It is frustrating but they can be adjusted/set right relatively quickly.

1.) You shouldn't have to re-purchase/unlock anything. They have simply been unequipped and need to be re-equipped, I've found that doing so during the operator selection of a match works well as you don't have to deal with items that you haven't actually unlocked yet. Doing it like this also allows you to not be actually "wasting" any time, since you'd be waiting for the round to start anyway.

+If you ARE missing any content you unlocked/purchased, you can get that straightened out with our support team here: ... Read more
Comment
    UbiBaron on Steam Forums - Thread - Direct
Thank you for reporting this to us, we are aware of players encountering these issues and this is something we are looking into.

For the moment please see the steps below, as these can help to resolve the issue for users.

Verify that your network configuration isn’t blocking access to the following ports
  • TCP: 80, 443
  • UDP: 3478-3479, 6250, 12000-64000
Please also verify that SIP ALG is disabled on your home router

Some ISPs block all SIP-based VoIP traffic, including many ISPs in the Middle East. You might be able to work with your ISP to allow SIP-based traffic, or you may be able to use a VPN to connect to the service

Thank you