Star Wars: The Old Republic Dev Tracker

Hi everyone,

The team is getting closer to completing testing for the new game launcher, however, I did want to let you all know that the testing phase will continue into next week.

That said, we know that a small handful of players are in a bad state currently. It is at this time that we are recommending that these players do a re-install to get back into a working state. I want to reiterate what I posted earlier in this thread that re-installing right now will unflag you from the testing pool, but there is a small chance you may be selected again as a tester when we do another round of testing next week. To put this in a little more perspective, around one thousand players will be selected for testing. We know this is not an ideal situation for these impacted players, so please know that we are still having conversations around compensation plans.

I also wanted to lay out how communications will be handled beginning Monday, September 26th. As we�ve... Read more

Hey there!

Ok yeah, let's talk about polls and the forums. This is a decision that might even predate me as CM but I know the philosophy was shared over the years. Polling is something that is, generally speaking, a great engagement feature. However, part of the challenge is that players will often look at polls on the forums and their results as "supporting data" for things as opposed to a means of conversation.

The forums are an excellent source of feedback and discussion but it is worth understanding that the forums represent a very small fraction of the playerbase. And even then, forum-goers tend to only fall within the most engaged of our player types. That is a bunch of words to say, the forum community is excellent but it is not always an accurate representation of the full breadth of our playerbase.

Now, it is for that very reason that the forums are valuable, to get that feedback from our most engaged players. But is also means that polling is ... Read more

Hey there!

Ok yeah, let's talk about polls and the forums. This is a decision that might even predate me as CM but I know the philosophy was shared over the years. Polling is something that is, generally speaking, a great engagement feature. However, part of the challenge is that players will often look at polls on the forums and their results as "supporting data" for things as opposed to a means of conversation.

The forums are an excellent source of feedback and discussion but it is worth understanding that the forums represent a very small fraction of the playerbase. And even then, forum-goers tend to only fall within the most engaged of our player types. That is a bunch of words to say, the forum community is excellent but it is not always an accurate representation of the full breadth of our playerbase.

Now, it is for that very reason that the forums are valuable, to get that feedback from our most engaged players. But is also means that polling is ... Read more

Hello everyone,

A new patch was released. For players who were impacted by the previous error message, please re-open the launcher and let us know what state you are in. If you were one of the players who submitted a log file to our Support team, we would especially like to hear from you.

Thanks!

Hi everyone,

We wanted to give you a snapshot overview of the next update that�s coming, Game Update 7.1.1, which is currently targeting a Fall 2022 release:

• Galactic Seasons 3! We will have more details available at a later time, but we can share that this upcoming season is Galactic Gaming themed.
• Feast of Prosperity Event returns with new rewards
• Features for Outfitter for ability to name and favorite outfits
• Conquest objectives for the Manaan Daily Area
• Class balance changes (see below for more details)

It�s important to note that this release could change in terms of timeline and the above content includes what is currently slated for this update at the time of this post.

I know that many of you were wondering about the release of Galactic Seasons 3 in particular, and I�m happy to share that its release is targeted for this upcoming update. We�re looking forward to sharing additional details soon, so be... Read more

I have every intention of seeing that thread get to 1k pages.

Hi everyone,

The team is finishing up testing and will be doing another release in a few hours. At this time, please do not perform a re-install. When I update this thread again, that is when the new update is pushed live and we would like you to open the launcher again and let us know what state you're in.

Thank you for patience as we investigate these issues!

Hi racknut,

It looks like when you restored from a back up, your game is now in an inconsistent state. If you do a re-install that should get you working again. Re-installing right now will unflag you from the testing pool, however, there is a very small chance that you could be selected again as a tester when we do another round of testing.

We are having discussions on compensation plans for the players who were impacted, and we'll have a better idea of what this looks like once testing is 100% concluded. Appreciate you working with us through this.

Perhaps there could be a Preferred players section so it doesn't feel so.. exclusive?

Constructive criticism is welcome and always has been. We've stated that multiple times. If criticisms were entirely removed from the forums, the vast majority of the threads that currently exist would be gone, and we certainly wouldn't be moving forward with a new platform. I'm always on board with reading and gathering feedback that is helpful and constructive. My only ask has ever been that people are respectful to us and to each other.

Hi everyone,

The team has made some configuration changes in an effort to fix the issue that some players are having with the error messages they are seeing when using the new launcher.

For the players who were impacted by this error message, we are asking you to please open the launcher and let us know if these changes fixed your issue. We�ll be keeping an eye on this thread for updates.

Thank you!

Good question! So, there are two primary reasons that we are updating the forums:

1. Modernizing our game and supporting systems/platforms remains a goal of ours and the forums are just one example of that! By updating it to an entirely new platform it introduces a host of new functionality (for you and for us) and future proofs us so we can continue to update it going forward.
2. With our forums being a very old and very custom version of vBulletin it was simply on its way to becoming unsupportable. Between choosing to stop supporting the forums (which would inevitably shut them down) or replacing them, we chose the latter.

Hope that addresses your questions, thanks!

-eric

Regarding the rest of the site, we don't have anything to share right now. But know that we're always having conversations around what we can update/improve.

Hi everyone,

We're going to pause the test run around 9:30am CT today to review all of the feedback we've received.

Thanks to everyone who's been submitting feedback and the log files. We're investigating everything and fixing those issues to push out a patch today that will get all of you in working order again. I'll be updating this thread with more info when I have it.

Thanks!

This will also be the time when we update the icons next to each sub-forum category.