The Division 2

The Division 2 Dev Tracker




15 Jun

Comment

Originally posted by OnceWasPerfect

Hey I sent that DXDIAG to you via messenger but I also just took this video to show you what happens. The video starts when I load into the game. The FPS at the tops from left to right is Average, Lowest 1%, and Lowest 0.1%. You can see how average is great but the lows are in the 10s. At the 3:17 mark the stuttering stops and my lows are in the high 40s to low 50s. I use DX11 because DX12 causes crashes but I ran the test again with DX12 and had the same behavior. I also tried just standing still for a while and after 3 or so minutes the minimums come up just as in the video.

https://youtu.be/Zb-oW3v7pnY

The specs are in the diag but for completeness sake here they are again.

CPU: AMD 3600X

GPU: MSI GTX 1080 Duke

RAM: Corsair Vengeance 16GB DDR4 3600

Storage: Sabrent Rocket PCIE Gen 4 NVMe (both windows and the game are installed on it)

MOBO: ASUS TUF Gaming X570 Plus Wifi

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Thank you so much for this ! It's super appreciated, i'll pass this on to the team now.


14 Jun

Post
Agents,

We wanted to inform you about an issue with localized audio that will be present when we launch Title Update 10 and Season 2. While the team was able to work from home to get this update ready, with your help testing the content on the PTS, we unfortunately were not able to record audio content for TU10. With everything going on in the world, our top priority is the well-being of our teams, including our voice actors. Of course, we will start working on recording the missing audio with our partners when it is safe to do so and, in some cases, we were able to get things started already. Adding the localized files to the game as soon as we can in one of our next updates is an absolute priority for the team. This only affects Seasonal content. Operation Iron Horse audio is fully localized.

We had originally stated that the missing audio would only impact non-English languages, but the audio for Season 2 collectibles content in all languages is... Read more

12 Jun

Comment

Originally posted by Ced23Ric

Did you find more infos yet?

I don't, I'm re-chasing to see what I can find.

Comment

Originally posted by Trzebiat

My PSN ID is the same as my reddit username: Trzebiat.

Thank you!

Comment

Hey would you be able to send me a DXDIAG of your PC specs please in a private message so I look into this further?
https://support.microsoft.com/en-gb/help/4028644/windows-open-and-run-dxdiagexe

Comment

Originally posted by asiongmen

Hi! Would like to follow up on the fix status of Delta errors and sudden disconnection in the Dark Zone (with 30 second disconnection notice saying any movement will cancel it but still disconnects even though i am playing) in PS4 Pro. This has been happening since TU 8 or 9. If i am in Asia server,i kept getting disconnected. I also get the dreaded 9% and 100% hang on start up and after character selection. Please help! I'd just like to play the gane. Thanks!

yeah it is on our radar of connection issues that we are currently investigating :)

Comment

Originally posted by squanchaay

I had it happen on legendary roosevelt at the end when we were coordinating skills to take down the boss. Ps4 slim. Happened to all of us at least once in that same area. One time 3 ppl blue screened at once!!!

It happens mostly on missions in my experience.

One time we even counted down to when someone would use a skill - when they got to 1 i disconnected. May have something to do with skill usage...

I had it happen on legendary roosevelt at the end when we were coordinating skills to take down the boss. Ps4 slim. Happened to all of us at least once in that same area. One time 3 ppl blue screened at once!!!

It happens mostly on missions in my experience.

One time we even counted down to when someone would use a skill - when they got to 1 i disconnected. May have something to do with skill usage...

Thank you, I have seen others mention skill usage being a possible cause, some say the pulse. Can you let me know your PSN ID and I will pass it on with your experience of the issue.

Comment

Originally posted by toflux78

Working as tester unfortunately is not possible to reproduce the issue.

  • It happens randomly, sometimes a couple of times in a short period (less than 30 minutes).
  • Not a difference if player disconnected is session owner.
  • Sometimes a couple of players are disconnected.
  • It seems that just before blue screen the game goes slowly or some visual FPS issue happen or some issue to connect the servers.
  • Also, it seems to my experience that if I go away for some minutes and the game goes to character selection menu, there are most possibilities that in the first 2 or 3 missions game freeze and exit to blue screeen.
  • It seems sometimes that more skills are on the screen, or more enemies, or both, more the possibilities that someone goes offline.

Not tested the blue screen of today, this is my last 3 month experience.

Hope that this is clear, english is not my first language and I'm on phone... :)

Thank you for this :) What type of console do you have, the model in particular? Slim, Pro etc.

Comment

Originally posted by Trzebiat

Wow, it took about 9 months for this issue to be finally officially acknowledged. Frequent blue screens and game crashes started happening on PS4 with the release of I think TU6 or TU7, before one of those updates game crashes were quite rare (maybe 1 in 2-3 weeks), but after the update it started crashing on daily basis. I've been playing almost every day since day one and after that point it became very rare to not have at least 1 blue screen a day. The max I ever got was 5 blue screens in one day and once I had the game crash 3 times during one mission (heroic Bank HQ) in full group. I once checked logs on my PS4 and it was full of the same error from the game. On average it was 1-2 crashes per day.

I'm using the original PS4 with internal SSD and this is the only game I've had so many blue screens. And it happens at random, it's not like it happens after performing a specific action in game.

Wow, it took about 9 months for this issue to be finally officially acknowledged. Frequent blue screens and game crashes started happening on PS4 with the release of I think TU6 or TU7, before one of those updates game crashes were quite rare (maybe 1 in 2-3 weeks), but after the update it started crashing on daily basis. I've been playing almost every day since day one and after that point it became very rare to not have at least 1 blue screen a day. The max I ever got was 5 blue screens in one day and once I had the game crash 3 times during one mission (heroic Bank HQ) in full group. I once checked logs on my PS4 and it was full of the same error from the game. On average it was 1-2 crashes per day.

I'm using the original PS4 with internal SSD and this is the only game I've had so many blue screens. And it happens at random, it's not like it happens after performing a specific action in game.

Appreciate your detailed report on this, d...

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Comment

Originally posted by d4rc_n3t

  • PS4 Pro CUH-7015B
  • Firmware 7.51
  • SSD (Internal): Silicon Power Ace A55 512GB SATA III
  • Division 2 digital copy

Bluescreen clips (Legendary):

Roosevelt Island

District Union Arena

Capitol

Seems to happen more often when someone in the group is using a pulse skill. It has also happened with no one using a pulse skill.

It was very rare for me to get a bluescreen pre-TU7. This is the only problem I get with the game now. I'd say once or more a day. I don't experience other errors like Echos/Foxtrots (those happen maybe once a month).

  • Rebuilding the database or re-installing the game does NOT fix the bluescreen crashes!

Thank you! Please DM me your PSN ID so I can add that to the repot!

Comment
    UbiT00n on Forums - Thread - Direct
Hey Agents,

I've raised that it seems to be missing from The Division Uplay rewards so will let you know if I get any info when I get it
Comment
    UbiT00n on Forums - Thread - Direct
Tbh best people to ask is us It's our job to find out what's happening within the community and report on it.

I've opened a report for it not appearing on UPLAY and just waiting to see what is happening with it
Comment

Thank you everyone for your reports, may I also grab your PSN ID's?

You can DM me it with it, title the message Bluescreen PS4 :)

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Hey, we are currently investigating why it's not showing in the Uplay rewards.

I'll try and keep you updated when I find out more info

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Hey Agent,

Which difficulty were you running this mission on ?