crashes randomly, during cut scenes, in open world, while in combat, while in dialogue, while in skill tree or in inventory. Tried everything I could find on the internet. Cleared the cache,lowered setttings
rtx 2060 latest drivers , i need you people to resolve this for me asap.
Originally posted by scotty_geturown: Re--installed the game ,still crashed day 16 , fix your code guys
Originally posted by Mr_Beaver_NI: No error code just straight to the desktop, I sent the crash reports off for most of them.
Originally posted by Mr_Beaver_NI: No not yet, I can but there aren't any details that I can give except it's only been the last week or so.
Originally posted by Mr_Beaver_NI: ok I'll do that, thanks for the quick responses.Absolutely! Best of luck!
luke read said: hi Andrew ,Your video driver is 5 years old, I've seen that cause this problem before. Please update it:
none of the above worded im afraid to say. please find below the dxdiag (hope i have done it correctly)
thnaks
hok-bras said: Same problem (i use xbox game pass) and I can't close the game when he initialising, i need to stop my computer manualy. After that my windows account dosn't work... I need to restart my computer again...MS lock down the gamepass folders very hard, they are almost impossible to access.
I make video of my problem : I add "paradox interactive" folder in my AV (eset nod32) exeption (i don't find ck3.exe on my computer, game pass ?).
Originally Posted by captnblastedHey! I'm sorry to read you're facing crashing issues, especially with your new 30 series GPUs.
idk if its a problem only with 3000 series Nvidia cards but i had a 2080ti then i upgraded to a 3080, the game would not run no matter how many drives i put it on or how many uninstalls i did. i used the methods on here to troubleshoot but none has worked. i upgraded my card to a 3090 Rog Strix card and it is still doing the same thing. Both cards ran every other game fine with no crashes. Any help would be appreciated i am dying to play.
Originally Posted by captnblastedSorry to hear that you have been experiencing these issues. Can you also try the following steps:
So I tried the api, I’ve tried drivers and nothing is working. I was going to say it’s the graphics card but this is the second card of nvidias 3000 series that has not been able to run siege
Hello @Neil1511 ! If the suggestion given by @longjohn119 about reverting your drivers doesn't seem to work, I highly recommend giving the steps in this guide a try as well! If the game is still crashing after that, grab some copies of your MsInfo and DxDiag files, and submit them via ticket on our Support Site so that Support Agents can get a better look at what exactly is going on!
Hello @Neil1511 ! If the suggestion given by @longjohn119 about reverting your drivers doesn't seem to work, I highly recommend giving the steps in this guide a try as well! If the game is still crashing after that, grab some copies of your MsInfo and DxDiag files, and submit them via ticket on our Support Site so that Support Agents can get a better look at what exactly is going on!
@longjohn119 Thank you for providing that thread.
@Neil1511 Were you able to try rolling back the drivers, to see if that helped with the issue?
@longjohn119 Thank you for providing that thread.
@Neil1511 Were you able to try rolling back the drivers, to see if that helped with the issue?
@d-warrior Thank you for adding your report.
Are you able to try rolling back the drivers as mentioned by others in this thread?
@d-warrior Thank you for adding your report.
Are you able to try rolling back the drivers as mentioned by others in this thread?
Hi @neil1511, sorry to hear the fixes provided so far and workarounds have not resolved your crashes.
I have a few suggestions you can try also, to help with these crashing issues, if it was not caused by a recent driver update (after both updating driver and rolling back) -
- Run the game as an administrator via the game's .exe file, right-click on the file, select Properties, select the Security tab, check to make sure the current PC user has Administrator privilege's for this file
- Verify the game's installation files, through the game launcher, to fix any corrupt or missing files that may be causing the crashes -
https://support.ubisoft.com/en-gb/Article/000060529
- Install the game to another HDD or SSD drive preferably, if available. Also try installing the game on a separate hard drive as your Windows OS (Make sure to back up any game save files onto your desktop first, just in case)
- Disable all background software in Task Manager and try a clean boot/restart of your PC, in case any software is interfering with the game -
https://support.ubisoft.com/en-GB/Article/000063761
- Make sure the game is whitelisted as not a threat in your anti-virus software, in case it prevents the game from launching or connecting online
- Make a backup of the games config/settings file, then delete this file in case a recent change to the settings may be causing the game to crash (Changing the recommended graphics/video/monitor settings in the game, can sometimes prevent the game from launching)
- Delete any temporary files by doing a search for the %TEMP% folder
- Do a System File Check (SFC) for any corrupted system files and a CHKDSK for any corrupted hard drives -
https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-10-365e0031-36b1-6031-f804-8fd86e0ef4ca
This support article should explain how to perform some of these solutions -
https://www.ubisoft.com/help?article=000061047
Please let me know if you need any help with the steps above and I will happily explain further.
Hi @neil1511, sorry to hear the fixes provided so far and workarounds have not resolved your crashes.
I have a few suggestions you can try also, to help with these crashing issues, if it was not caused by a recent driver update (after both updating driver and rolling back) -
- Run the game as an administrator via the game's .exe file, right-click on the file, select Properties, select the Security tab, check to make sure the current PC user has Administrator privilege's for this file
- Verify the game's installation files, through the game launcher, to fix any corrupt or missing files that may be causing the crashes -
https://support.ubisoft.com/en-gb/Article/000060529
- Install the game to another HDD or SSD drive preferably, if available. Also try installing the game on a separate hard drive as your Windows OS (Make sure to back up any game save files onto your desktop first, just in case)
- Disable all background software in Task Manager and try a clean boot/restart of your PC, in case any software is interfering with the game -
https://support.ubisoft.com/en-GB/Article/000063761
- Make sure the game is whitelisted as not a threat in your anti-virus software, in case it prevents the game from launching or connecting online
- Make a backup of the games config/settings file, then delete this file in case a recent change to the settings may be causing the game to crash (Changing the recommended graphics/video/monitor settings in the game, can sometimes prevent the game from launching)
- Delete any temporary files by doing a search for the %TEMP% folder
- Do a System File Check (SFC) for any corrupted system files and a CHKDSK for any corrupted hard drives -
https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-10-365e0031-36b1-6031-f804-8fd86e0ef4ca
This support article should explain how to perform some of these solutions -
https://www.ubisoft.com/help?article=000061047
Please let me know if you need any help with the steps above and I will happily explain further.
once or is it consistent? the more info you add, the more help you are likely to get :)
Hey there Agents, and thank you very much for your patience. I have moved this thread to our Player Support section so that we can take a closer look.
Hey @MasterQuest71, thanks for reaching out, welcome to forums and sorry to hear about crash issue you've been dealing with as I fully appreciate how frustrating it can be to deal with.
First and foremost, so that we could have a better understanding about it all, may I check the following:
As far as troubleshooting goes, if you haven't already, give the following steps a go, which tends to help with majority of technical related issues, and see if issue persists.
Keep us updated! 
P.S. Your English is perfect!
@TheJihadist Hello, how are you today? You posted this to the Rocksmith Discussions, so I can move it for you to the proper pages. What game is this post about?
@TheJihadist No problem, I shall move it right now to the Valhalla Player Support Discussion!
Hey @TheJihadist ! Welcome to Discussions!
Sorry to hear your game is crashing at random intervals. As you didn't specify what exact troubleshooting you attempted, I'd recommend this article to start, to eliminate any common causes of crashes.
If the issue persists, I'd suggest reaching out to our Support-Team directly via our Help-Website and to provide us with your system reports, so we can go through your configuration and more readily find the cause of the issue.
These files contain personal information, and for this reason they can't be posted on the forums.
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