Perhaps I'm not making myself clear.
If someone is breaking the rules and ruining games, that's something that should be reported to Customer Support. Why? So that actions can be taken and the incident can be logged.
There are people that invest a great deal of time and money into this game, so there is an escalation path before accounts are sanctioned or otherwise interacted with. Sending a ticket to Customer Support is the path to logging the incident and escalating if necessary.
If you don't send a ticket to Customer Support, there is no recourse to this situation, because Customer Support is the Disciplinary Path.
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If you have an incident which you feel stands out or is particularly egregious, you should send me the Replay and Customer Support Ticket# so that I can be sure to follow up internally.