AndrewT

AndrewT



25 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Please try this:

- exit the Steam app entirely
- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users//AppData/Local/Programs/Paradox Interactive/
- C:/users//AppData/Local/Paradox Interactive/
- C:/users//AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- run steam.exe as the Windows Admin user

- run the game from the PLAY button in Steam

IF that doesn't help, in this folder are some .log files:
C:/users//AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.  

24 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Holzbit said: How to get this issue noticed? Should I make another post in the Bug Reports forum?
Yes, it would have to be picked up by QA or the devs there, and moved into the separate Clausewitz development team I think.

If you have or get Imperator and CK3, they have the latest Clausewitz iteration, plus a new framework called Jomini - it would be interesting if they were affected too.  

22 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Holzbit said: Haven't tried it yet, does it use the same engine?
Yes, all current PDS games use the Clausewitz engine.  

21 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
It is possible this is a multi-monitor problem, I don't have the gear to test that myself. You'd think it would have come up before now though ...

How about borderless, is it okey to play that way too?

Does that also happen in HOI4, as a matter of interest?  

20 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Sorry I missed it is on Linux. I just tested it on my Ubuntu 20.04 installation and had neither of these issues. M switched between the galaxy and system views, and space pause and unpaused just fine, for instance.

Are you using any unusual keyboard layout?

While I'm not sure these are video issues, there is a newer driver now:
www.nvidia.com

...

Read more

19 Aug

Comment
    AndrewT on Support Forums - Thread - Direct
Not really, I've never seen reports of either of these issues before.

If you run a Steam Verify operation against the game, does it find anything to fix?


If that doesn't help:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox/Stellaris/logs/ folder, attach system.log , error.log  

03 Aug

Comment
    AndrewT on Forums - Thread - Direct
Earl Grey Tea said: for new players, why not create a version that has all the current DLCs, which would be slightly cheaper than buying the game and all the DLC seperately. Also maybe a season pass?

(also maybe include unit packs/content packs in the actual expansions instead of selling them seperate, that'll definitely help)
There is this:
store.steampowered.com

...

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28 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
Please try putting the game language into English. That should let you get past that crash.

All the best!  

17 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
In fact there is 2020.9 now, so that is triggering that. I don't have a link to instal that version directly I'm afraid.

Do the launcher and game work okay for you now?  

15 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
Let's try forcing an update of the launcher.

Download the installer package for Windows: https://forumcontent.paradoxplaza.com/emailsignatures/2020.8-win-prod.zip

Unpack the file you just downloaded and place the three files in the Steam folder for the game you're having issues with. If asked if you want to replace already existing files click "yes" - that's a sign you are in the right place!

Then please repeat the launcher reinstall procedure from before.

Good luck with that!  

14 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
Please try this:

- exit the Steam app entirely
- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users//AppData/Local/Programs/Paradox Interactive/
- C:/users//AppData/Local/Paradox Interactive/
- C:/users//AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- run steam.exe as the Windows Admin user

- run the game from the PLAY button in Steam

IF that doesn't help, in this folder are some .log files:
C:/users//AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.  

06 Jul

Comment
    AndrewT on Support Forums - Thread - Direct
zellis314. said: every time i try to open stellaris i get stuck at black screen, the longest i let it stay like this was an hour and nothing happens and if i click my mouse i a get popup that says stellaris has crashed send report to windows. the only dlcs i have is apoclpyse and the free ones. i dont have any mods. how can i fix this ans what is going on. and im using the most recent version of the game.

my specs
AMD RyZen5 3600 6 core- Processor
Ram 32 Gigs
Windows 10 pro
Gforce Rtx 2070 Super
In the game launcher set Display mode to Borderless.
... Read more

30 Jun

Comment
    AndrewT on Support Forums - Thread - Direct
martindude03 said: Is there another way to reinstall the launcher besides deleting it and opening eu4 on steam?
HOI4 and Stellaris will install the game launcher. But I assume they have the same problem?

Let's try forcing an update of the launcher.

Download the installer package: https://forumcontent.paradoxplaza.com/emailsig... Read more

10 Jun

Comment
    AndrewT on Support Forums - Thread - Direct
The same fix works with any game that uses the launcher.

If you need more help please make your own thread, in the right forum for the game you have trouble with. Thank you.  

06 Jun

Comment
    AndrewT on Support Forums - Thread - Direct
Really, GPU only goes up by 2c? A bit surprising, but temperature is obviously not the problem here anyway.

What is, I frankly have no idea now. In Task manager - performance, are you seeing CPU, GPU or disk IO issues there when these ticks happen?  
Comment
    AndrewT on Support Forums - Thread - Direct
g0k said: I have a similar problem. When I try to start the game I get the message: "Failed to install Paradox Launcher: fork/exec /Applications/Stellaris/launcher-installer-macos: no such file or directory..."

GOG Galaxy 2.0.15 (43)
macOS Catalina 10.15.5
iCloud: ON
This is an unrelated problem to the one discussed in this thread; in future please make your own thread, thanks.


Please delete the ~/Library/Application Support/Paradox Interactive/ folder. To see it go to the Finder, hit command-shift-G (ie Go To) and paste i... Read more

05 Jun

Comment
    AndrewT on Support Forums - Thread - Direct
The other case like this I'm running here just said that the problem did not occur under 1.28.3 with AA disabled, so you two obviously have a different problem cause.


Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 30 minutes' play.
If your PC's vendor has given you no way of reading temperatures, install
SPEEDFAN http://www.almico.com/sfdownload.php  
Comment
    AndrewT on Support Forums - Thread - Direct
snark_21 said: Have the same problem, iCloud is disabled, when I tried your method I receive "No such file or directory" in Terminal. Almost give up (
Did you look at the permissions as I described in post #2?  
Comment
    AndrewT on Support Forums - Thread - Direct
vwaller72 said: I'm having this problem as well. It's infuriating. I've tried every single thing described here and elsewhere. Everything else runs fine on my machine, so the machine isn't the issue, and there seem to be quite a few people having this issue.
Well, if what fixed others in this thread doesn't fix you, you must have a different problem. Always best to start your own thread in future, thanks.

If you went through everything in my post#3 above, pelase supply the files I asked for there, thanks.  

04 Jun

Comment
    AndrewT on Support Forums - Thread - Direct
Still having those warnings and that error, but on reflection I'm not sure they are actually anything to do with your mod issue.


Please try the following:

- unsubscribe from all mods
- exit the Galaxy app entirely
- delete the folder Documents/paradox/stellaris/mod/
- delete the file Documents/paradox/stellaris/mods_registry.json

- run Galaxy as the Windows Admin user
- subscribe to a few mods
- run the game from the PLAY button in Galaxy