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BillWarnecke

BillWarnecke



30 Jul

Ask Us Anything! - Join the Overwatch development team for the celebration AMA

Comment

Originally posted by cleggydorkxa

I want to question the mechanic wherer a new account loses much more SR than an older one, where an older one would lose 25 SR, the new one could lose up to 100. This is supposed to help the smurfing problem? wouldn't it keep smurfs down after some dumb loss, and make the problem worse? Why not flip the switch and award more SR for a win on new accounts? I honestly feel that, although not perfect, it's better, because if someone gets boosted to a higher rank than their skill or gamesense, they get pummeled and sent back down until they stabilize, and smurfs shoot right back up.

Hey there, this is a good question. The matchmaking system gains confidence in its evaluation of your skill as you play more games.

Ask Us Anything! - Join the Overwatch development team for the celebration AMA

Comment

Originally posted by LordRegent303

Can the matchmaking system tell the difference between level 1 and 101?
Because each time I pass over the next star threshold, I start getting into matches with complete beginners for a while.

Hey there, the matchmaker COULD be aware of the level of a player but it isn't something that we currently take into account when matchmaking.

The reason we don't specifically take level into account is because it's an indicator of time played on a specific account and not the skill level at which someone performs. While it is true the more you play the more skill you're likely to gain, it's also true that skill gain will be reflected in the matchmaking values as well.

Cheers

Ask Us Anything! - Join the Overwatch development team for the celebration AMA

Comment

Originally posted by chrisporter

will the audio occlusion bugs ever be fixed?

it's not fun to be killed by silent-no-footsteps reaper/roadhog: https://www.youtube.com/watch?v=C8Aq7m7yuYE (no crouching)

with that replay in hand I actually tried a clean Windows install to see if that helped, and tried three different soundcards (including built-in standard intel onboard audio drivers, and same for nvidia HDMI audio)... no difference

Hey there, we've definitely worked through audio occlusion bugs in the past, but unfortunately there's not a single problem that solves all of the issues. Any time you encounter this if you can post detail on our bug report forums it really helps us dig into that specific issue.


29 Jul

Brig Armor Pack cancels right clic abilities

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Hey there. We have a fix for this in testing. Sorry for the hassle, we know this particular bug is pretty annoying. Cheers

Repair Pack Breaks Every Button Hold Ability

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Hey everyone we’re testing a fix for this issue now. We know this one feels particularly bad, sorry for the hassle.

Cheers


12 Jul

PSA: Echo's health bar does not show anti nade effect during ult

Comment

Thanks for posting we'll check it out. Cheers


02 Jul

Notice: Razer Chroma Support Temporarily Disabled

Post

We have temporarily disabled Razer Chroma support due to a common client crash. This functionality will be enabled in a future patch.


30 Jun

Overwatch Update stuck on initialising

Comment

Hey there, I made a post about this on our forums, pasting it here so more people see it. Sorry for the hassle.

https://us.forums.blizzard.com/en/overwatch/t/june-30th-overwatch-not-updating-on-eu/521235/216

Hey folks, we investigated this issue and made some changes to try to alleviate the problem, and we expect to see some improvement over the next hour.

As some folks have mentioned in this thread, this issue is a result of ...

Read more

[June 30th] Overwatch not updating on EU

Comment

Hey folks, we investigated this issue and made some changes to try to alleviate the problem, and we expect to see some improvement over the next hour.

As some folks have mentioned in this thread, this issue is a result of internet throttling that is in place as a result of increased network demand during the pandemic. We appreciate your patience here, we’re committed to doing our best to avoid impact to you from these restrictions, sorry we didn’t get it 100% right this time.

cheers

[June 30th] Overwatch not updating on EU

Comment

Hey everyone, just wanted to drop a note that we’re investigating this. Please keep posting any relevant information if you can, it’s often very helpful as we dig into issues like this.

Cheers


29 Jun

Sound is still not functioning properly. (Original thread from 5 months ago, where Bill Warnecke responded and said it was fixed)

Comment

Hey there, I sent this along to QA and our sound team to review again. Thanks for the detail.

Sound bugged since patch 1.41. Example here.

Comment

Originally posted by Carter_OW

This issue is still not fixed.

I noticed no difference when /u/billwarnecke said it went live, unfortunately.

Hey u/aurens and u/Carter_OW - I'll pass this along to QA and our sound folks. For the previous bug we had a way to reproduce the issue and verified before and after the change it fixed that particular scenario. Perhaps there's more to it though. Sorry for the hassle.


17 Jun

Replay viewer for OWL broken

Comment

Hey there, we’re aware of the bug on the replay viewer, sorry for this issue. We’re working on an updated build for the upcoming games, unfortunately we’re unable to make the fix for games that were already played.

The new version will be released later this week as we lead up to the games for this coming weekend.

Cheers and apologies again for the bug.


11 Jun

So there's a new (to me) Wrecking Ball Exploit.

Comment

Hey there, thanks for the post. We've been digging into this since we first heard about it and are working to get a fix out quickly. We do consider this an exploit, and we want to caution people not to abuse this bug.

Cheers


21 May

PS4 Queue Times Are Bugged Again!

Comment

Originally posted by shotteh22

Currently sitting in a 10 minute solo queue for support, came here to see if others had noticed anything "off."

Paging u/BillWarnecke to put this on his radar.

EDIT: solo queue competitive for support ended up being 12 minutes.

Thanks for the ping, should be better now, sorry for that

PS4 Queue Times Are Bugged Again!

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Hey there, we made some more adjustments and things should be back to normal. Thanks for the note, sorry for that. Cheers

I'm in PS4, just selected all three roles and am waiting in queue.

Comment

Originally posted by mohd5588

The queue times are back after the latest update.

Hey there, we made some more adjustments and things should be back to normal. Thanks for the note, sorry for that. Cheers


12 May

the anniversary event wa supposed to be today

Comment

Hey there. Our patch note release process is manual, and sometimes mistakes happen. We're still planning on releasing the Anniversary event on the date we have had scheduled, which isn't, and never was, today.

Cheers


11 May

Extremely long wait times ?

Comment

Originally posted by jD3mo

After my last comment I just had another 11 min comp queue with my duo and I both queuing for support only (PS4 NA East). It’s 4pm on a Sunday too. Trust me when I say I’m not complaining because I know this is norm for DPS but it’s definitely not the norm for tank and support role queues. Something is definitely not right here.

u/billwarnecke - I’m very active on this sub and there’s have been a LOT of posts and comments from users experiencing this same issue in the last couple of weeks. Some users have also mentioned reporting this issue on the Blizz forums as well with no response that I’m aware of. Is that this something on your radar by any chance?

Hey there, I made a note on another thread, just a bit ago. We looked into this and made some changes, thanks for the reports and sorry for the hassle. Let us know how it looks over the next few days. Cheers

I'm in PS4, just selected all three roles and am waiting in queue.

Comment

Hey all, thanks for the reports. We looked into this and made some adjustments to help. Sorry for the hassle, please let us know if times seem better going forward. Thanks!