We can still go through some troubleshooting while you're banned. Can you run a UO Trace and screenshot me the results? Instructions are here: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/.
We can still go through some troubleshooting while you're banned. Can you run a UO Trace and screenshot me the results? Instructions are here: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/.
Hi there, @edsners.
You should be able to have your brother change the email associated with the account by logging in at www.origin.com.
Hi there, @dfWutang.
Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
... Read moreHi there, @Baby_Guy.
Let's see if we can find out why you're crashing so frequently. First, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Great! You're very welcome. If you have any other issues, please reach out to us again. Have fun and stay safe!
Hi there, @tiger678sandwich.
Progress and content aren't able to be moved between platforms. If there is a change to this, there should be an announcement on our official channels. Thanks!
Yes. It does look the same. So, either you're running the test wrong or there's a problem with your connection since the data being sent can't get past your router. Do you have a PC? They work far better than Macs for this test.
You're very welcome. If you have any other issues or questions, please let us know. Thanks and stay safe
We don't have any information on this. In the past, item transfers between accounts/platforms has not been allowed. If this changes, you should see an update on our official channels.
Hi there, @SaPaRtAn3O0O
I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Hi there, @geek_rikuchan093.
We're not aware of anything changing with account transfers. Are you saying you want to move your gamertag, PSN ID or EA ID to a different EA account?
Your country may not support the callback option. You can try logging in using a different email to see if the chat shows up.
Good. That's much better than wireless. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions are here: https://help.ea.com/en/help/faq/conn...
Read moreHi there, @iim_Diz.
I'll try to help find out why you're having connection trouble. First, are you on a wired or wireless connection?
Hi there, @WileyCantstopme.
It's not possible to connect a PSN ID to an Xbox account. You can connect both an Xbox gamertag and a PSN ID to an EA account though. Is that what you're trying to do?