EA_Aljo

@Marchombre_Onyx 

Thanks for the update! Really glad to hear you can play now. If you have any other issues, please let us know. Good luck!

@MrBlonde8581 

Have you checked all the volume settings? Also, make sure your chat volume isn't turned down. When you look at the party, do you see others flashing when they speak?

@Pachuurisu 

I'm sorry, but we can't discuss your account details on Answers HQ. This isn't something I can help with. You'll need to continue working with an advisor.

@Monhulio 

What system are you playing on? Also, do you use a wired or wireless connection?

Hi there, @hoctorcm.

Let's see if we can find out what's going on. What headset are you using? Also, have you tried hard restarting your Xbox since this started happening? Thanks!

Hi there, @Signalfires.

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

Hi there, @Pachuurisu.

For help with missing content, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

@AliThomas 

Great! If you have any other issues, please let us know. Good luck and stay safe

Hello, @vhsilva24 

Can you try power cycling as I previously suggested? Let me know if that makes a difference. Thanks!

@AliThomas 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

@Marchombre_Onyx @TheHarpo0n 

It's possible your account is already linked to Steam. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: ...

Hi there, @AliThomas.

I'll try to help find out why you're experiencing so much input delay. What system do you play on? Also, are you using a wired or wireless connection? Thanks!

@Kingslos111 

Can you switch to a wired connection or is your router too far away?

@xXlDarkZlXx 

I really don't have details on exactly what gets you banned. It's up to Terms of Service. You'll just have to wait for a response.

@Kingslos111 

Are you playing on a wired or wireless connection? Also, is UPnP enabled on your router? 

@xXlDarkZlXx 

You can log in with a VPN, but it won't circumvent the ban as it's account based.

@Kingslos111 

You shouldn't have to keep deleting/installing to play. Let's see if we can get this fixed. Try restoring the licenses with the steps here. Also, try rebuilding your database with these ...