EA_Aljo

Hello, @MilkYourLizards 

You had posted this in the Madden forums. I moved it to Apex Legends. As far as this issue goes, it's not something we can help with. For more information on bans, as well as instructions for disputing them, please see the following article. Thank you.

Hi there, @Sethidose777 

Unfortunately, we can't help with banned accounts over Answers HQ. For more information on bans, as well as how to dispute them, please see the article here. Thank you.

Hello, @Tamago_1s_Egg 

At the moment the following languages are supported on Answers HQ:

•  ...

Hello, @omppuli 

We're not able to help with banned accounts over Answers HQ. You can submit up 3 disputes. If you haven't used them all up yet, try submitting another to have this reviewed again.

Hi there, @DJLop32 

Try using a Chrome browser in incognito mode. If that works, you should be able to clear your cache and cookies to resolve this.

Hi there, @rollercoaster726 

An advisor might be able to help with this. To get in touch with one, please open a case here. Thank you.

Hello @lsy610416 

At the moment the following languages are supported on Answers HQ:

•  ...

Hi there, @CorkTree 

We're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the instructions here. Thank you.

@Fangww1 

Accounts haven't been wiped. You just don't have access to anything on it due to unlinking. You can relink your account again after 6 months pass.

@Boilup4T 

No. The device accounts need to already exist on the same EA account. You can't unlink a PS5 account from one EA account and then link it with a different EA account and have them merge. In order to get everything back on your PS5 account, you'll need to relink it to the original account. However, there is a 6 month wait between linking the account again. 

@Tobes49 

Your accounts need to be on the same EA account. For example, if you have an PlayStation and PC account on the same EA account, those will be merged. You can't move an Xbox gamertag from a different EA account to a the EA account with the accounts you want to merge together. 

The documentation clearly states the accounts must be on the same EA account, as you mentioned. I'll pass on your feedback.

@CrippledRick @Tobes49 

Unfortunately, you'll need to wait for 6 months to pass before linking accounts again in that case. These warnings are detailed in the article about linking/unlinking accounts. In the future, make sure you give it a good read before unlinking an account.

Hello, @CrippledRick 

You'll need to relink the account to get everything back. More information on Cross Progression can be found in the guide here.

Hi there, @qi6zg8a2oi20 

This is something an advisor is going to need to assist with. To get in touch with one, please follow the instructions in the article here. Thank you.

Hi there, @ghubtiiox6il 

The ban is for 7 days so that's what you will see for the length of the ban. After those 7 days are up though, you should be able to play again.

@miaaaw 

You should be able to go to help.ea.com. Then choose Apex Legends. Next, choose "I want to dispute a ban or suspension". You may need to click the See more button and then "Manage my account" on the left side.

Hi there, @miaaaw 

You had posted this on the FIFA Mobile forums. I moved it to Apex Legends. As far as your issue goes, we can't help with banned accounts through Answers HQ. The article here has more information, as well as instru...

@CrazyCousins0194 

There is no one you can talk to about this. I'm now going to lock this thread as the correct answer has been given and there is nothing we can do over Answers HQ to help.

Hello, @CrazyCousins0194 

If ToS reviewed your account 3 times and declined to lift the ban, it will need to stay in place. This not an issue that can be resolved over the phone.