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Hi @Qosmio007,
We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance.
If you have checked your ...
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Hi @Qosmio007,
We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance.
If you have checked your ...
Read more
Hey @LooCoo87 If the EA account linked to the Xbox is deleted you will need to send a password reset (restore deleted accounts) to try and reactivate the account. If you no longer have access to the email I would recommend getting in touch with your email provider for assistance getting back into the email...
Read moreHi @tcn180920,
We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance.
If you have checked your ...
Read moreHey @Trakais_Cepums We've had similar reports with players on Steam, Can you check if you have anything in Advanced Launch options?
Hi @Zofia,
We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance.
If you have checked your ...
Read moreHey @rndforever,
If you are running into issues with linking or unlinking other accounts to your EA Account, I would recommend checking out our help article below. In order to link/unlink a connected account, you will need to be able to login into your EA Account Portal and can see the connected accounts under the "connections" tab.
Please...
Read moreHey @BungaaFACE For missing items, you would need to speak with our support to further investigate this.
Hey @ThMikeOlet Currently Apex Legends does not support cross-progression to carry unlocks from platform to platform, This is a frequently requested feature however, we currently do not have information if this feature will be coming to Apex.
I would recommend keeping an eye on Apex patch notes and social for any announcements if this does change.
Hi @w576594011,
We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance.
If you have checked your ...
Read moreHey Everyone,
Thanks for the feedback Since the Launch on map size and player count, recently with today's Patch there seems to be slight confusion around maps and player size going forward. I wanted to add a comment from the Community Managers around this.
For clarification, you may have seen posts or videos along to lines of:
"Future #Battlefield2042 maps from Season 2 onwards will only support 64 players. 128 player support is being retained but only for the launch and Sea...
HI @Rickastley1545 If you created a case a month ago and heard nothing from our support we may need to create a new case and select a different contact type to ensure there wasn't an issue with them receiving the first case.
We also have support via social media if you would prefer.
Hi @Rex_Master15214,
We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance. ...
Read moreHey @FERRETGOD67 To confirm if you are trying to move progress from one Xbox account (the suspended one) to a newly created account, this would not be possible. Progress made on an account and on the platform you play on does not have to option to be transfered.
Hey @TpgNinja,
Typically it can take 24 hrs after the purchase to see your content, If you don't have your purchase after that time you will want to reach out to our support with your Purchase Information, so they can look into this further. ...
Read moreHey @Rickastley1545,
Typically it can take 24 hrs after the purchase to see your content, If you don't have your purchase after that time you will want to reach out to our support with your Purchase Information, so they can look into this further.
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Hey @orangetango666 To confirm it can take up to 24 hrs after the purchase is complete for the coins to appear in-game, to check do you still not see the coins every time after this?
Hey @Pulvertomten If you suspect someone of cheat or breaking our fair play rules, I would recommend checking out our help article on how to report them to the proper team. Its not fun when someone ruins our games, so we take these reports seriously.
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