Hey Everyone,
Thanks for the feedback Since the Launch on map size and player count, recently with today's Patch there seems to be slight confusion around maps and player size going forward. I wanted to add a comment from the Community Managers around this.
For clarification, you may have seen posts or videos along to lines of:
"Future #Battlefield2042 maps from Season 2 onwards will only support 64 players. 128 player support is being retained but only for the launch and Sea...
HI @Rickastley1545 If you created a case a month ago and heard nothing from our support we may need to create a new case and select a different contact type to ensure there wasn't an issue with them receiving the first case.
We also have support via social media if you would prefer.
Hi @Rex_Master15214,
We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance. ...
Read moreHey @FERRETGOD67 To confirm if you are trying to move progress from one Xbox account (the suspended one) to a newly created account, this would not be possible. Progress made on an account and on the platform you play on does not have to option to be transfered.
Hey @TpgNinja,
Typically it can take 24 hrs after the purchase to see your content, If you don't have your purchase after that time you will want to reach out to our support with your Purchase Information, so they can look into this further. ...
Read moreHi @korin07 For a list of trusted PC retailers that sell EA games, you can find a list in our help article: Where to buy EA PC digital download games.
If you have redeemed the codes purchased and waited for 24 hrs for the content to appear, Only our support would be able to take a look into this further and see if it would be possible to grant the missing content.
If the...
Read moreHey @Rickastley1545,
Typically it can take 24 hrs after the purchase to see your content, If you don't have your purchase after that time you will want to reach out to our support with your Purchase Information, so they can look into this further.
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Hey @orangetango666 To confirm it can take up to 24 hrs after the purchase is complete for the coins to appear in-game, to check do you still not see the coins every time after this?
Hey @Pulvertomten If you suspect someone of cheat or breaking our fair play rules, I would recommend checking out our help article on how to report them to the proper team. Its not fun when someone ruins our games, so we take these reports seriously.
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Hi @Ali_Omalley_Cat Can you try to Clear Origin Cache and check if you continue getting this message?
＊Accept as Solution button- If a post answers your question please let ...
Read moreHi @_LynxxIOX,
We are unable to assist with account issues or actions on Answers HQ. We have a dedicated TOS team that handles Sanctions and Bans on accounts. You will need to reach out to them to have this looked into, it may take some time to see a response so be sure to keep an eye on your email.
If you have checked your Ban History, please note not all Bans may appear here. If you have further questions about Ban...
Read moreHey @R4gnarXXX To confirm are you seeing drastic changes in Ping, or FPS?
If where are the 200 range every game throughout each match we can try going through the follow:
Hey @sarah_scarne I would recommend reaching out to our support to investigate this further.
Hey @commns
If you are running into issues with linking or unlinking other accounts to your EA Account, I would recommend checking out our help article below. In order to link/unlink a connected account, you will need to be able to login into your EA Account Portal and can see the connected accounts under the "connections" tab.
Please be aware...
Read moreHi @KillerSpectre42 Can you try going through the following steps and check if you continue running into connection issues?
Hey @Miisaaak12,
Typically it can take 24 hrs after the purchase to see your content, If you don't have your purchase after that time you will want to reach out to our support with your Purchase Information, so they can look into this further. ...
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