Hi @runninginthe80,
We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance. ...
Read moreHi @runninginthe80,
We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance. ...
Read moreHi Everyone,
This post has gotten pretty old at this point, I will be locking it to prevent necroposting.
If you are running into further issues, please make a new post letting us know what is happening and we can provide any relevant information available.
Thanks!
*A...
Read more*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Hi @LLaCampanella,
We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance.
If you have checked your ...
Read moreHi @2hrGamer,
We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance.
... Read moreHey @UaenaMokoko can we try the following steps and check if this continues?
HI @kingtrollthe To confirm Apex Legends does not support cross-progression.
What this means is if you move to playing on a different platform you will be unable to take your purchases or unlocks with you.
Linking your EA account to a third party, like Nintendo or Xbox is required for online play and allows for other benefits from Cross-play, getting rewards like twitch drops etc.
Cheers
Hello @xbncxgkxlhxhlxhl,
At the moment the following languages are supported on Answers HQ:
Read moreHI @Leopardo2nd can we try the following steps that have help previous players?
Hi @AlbatrosStar Thanks for this information, to check did you remove any over/underclocking settings or programs then try to clean boot to see if this continues?
If so to check have you made any other changes in the device BIOS?
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many pl...
Hi @rxjbth4z85y5 If we are no longer seeing your progress on Apex through Steam and missing games from your connected PS and Xbox accounts I would recommend reaching out to our support to take a further look at this and verify we are signed into the correct account.
Hi @Kingwavyy139 When you have a moment can you try the following?
Hey @DAVEY_CRA Can you check out our help article for anything that might be interfering...
Hey @bayonettacat Apologies but I don't understand the screenshot you shared, to confirm was your Xbox account unlinked from your EA account? If so you can reach out to our support for further assistance if you are unsure when this may have been done, but unlinking an account can cause issues with items, progression, etc.
Read more
Hi @sambat14 @bayonettacat To confirm have you recently linked or unlinked the platform you play on from your EA account?
Hi @bayonettacat When you have a moment, can you start with the following steps and check if all content appears locked?
Hey @S3pHyo For missing currency I would recommend reaching out to our support to take a look into your account.