JackieKo

Hello!

Servers are now back online. If there are any further issues with logging in, pleas use this thread to report them. 

Thanks all! 

Hi again, 

We will be bringing the servers down in approximately 15 minutes. I do not have a current ETA of how long the servers will be down at this time. I will update this thread when I have more information. 

Hello everyone, 

We are aware that players are unable to log into SWTOR servers. I'll update this thread when I have more info to share. 

On 11/18/2023 at 4:47 PM, TrixxieTriss said:

 @JackieKo I had some other thoughts if you haven’t already put this in motion. 

 

Can I please 🙏 implore you to do some media coverage in Aussie gaming mags or Aussie gaming news sites or straight up MMO gaming sites. Just reach out to them & let them know that we have an APAC server again 

Like: 

...

Star Forge is now back online! Appreciate your patience! 

Star Forge is now offline. I'll update the thread again when we bring it back up. I am unable to provide an ETA at this time, but know that the team is working as quickly and efficiently as possible. 

Thanks! 

Hi everyone, 

We are seeing a few reports coming in about Star Forge again. We're going to be doing some additional investigating and will taking down the Star Forge server in approximately 15 minutes.  

The Star Forge server is now back online. Thanks for your patience, everyone! 

Hi again, 

Heads up that we will be bringing down the Star Forge server in about 15 minutes.  

Hi everyone, 

We are seeing reports of an issue players are having with being logged out of Star Forged or unable to log in. Team is investigating! 

Hello everyone!

The Shae Vizla server is now open to all players! I'll unlock this thread so players are able to use it for discussion and/or report anything to do with the server. 

Welcome home, APAC players! 

Hi again, 

The issue has been resolved. Thanks for your patience! 

Hi all, 

We are aware of the issues some players are experiencing with logging into the server and we are investigating. 

5 minutes ago, Lord_Ranon said:

So they've prioritized some people, and left us paying subscribers out in the cold, while names are being snapped up. 

This is not true. We're seeing this happen with players who swapped characters or servers prior to hopping into the server. 

Hi everyone, 

The Shae Vizla server is now open to Subscribers! We are aware that some players are experiencing issues with logging into the server and we are investigating these reports. Will post an update when I have one! 

Hi all!

Happy Shae Vizla early access day! I wanted to spin up a thread to keep info and updates regarding the server launch in one place, so I will be adding to this thread over time.  

First update is that we have opened the Shae Vizla server sub-forums so APAC players have a space to form their groups, Guilds, and post about community events. 

Reminder that our content creators will be celebrating launch for the next couple days, and they are hosting events and giving out codes. ...

Hello everyone! 

Like the title says, the Shae Vizla server will be opening this week! More info can be found here. Please read the article in its entirety as it covers the finer details of launch plans and includes an FAQ.

With the announcement of the Shae Vizla server going live, we wanted to provide some opportunities for our players to join in on launch festivities. Our streaming content creators will be giving out a variety of codes all throughout the week that include Opal Vulptilla Mounts, Opal Vulptilla Mini Pets, Mandalorian Heavy Jetpacks, and more. 

...

Hi all, 

Servers are now back up! Thanks for your patience! 

1 hour ago, Lord_Janosch said:

Hi @JackieKo, one short question regarding the survey: is it only for english speaking people (SS, SF, DM) or are german/french speaking people (TH, TL) also included? Haven't gotten a survey yet (yes I know, not all players will receive one). Thanks for your answer.

Tulak Hord player here

Hi there, 

The survey went out to active players regardless of the server they play on. I do want to call out that the survey itself is only in EN. Know that we are looking to have future correspondence like this localize...

Morning, everyone!

We will be taking down the servers in approximately 15 minutes. 

Hi everyone, 

During tomorrow's maintenance, we will be taking down the PTS. We will not be reopening it as we will be working on polishing up 7.4. That said, I'll get a high level overview post together to let you all know what's being worked on until 7.4 launch. This will not be a comprehensive list as we'll save that for the full patch notes, but this should give you a glimpse into what we are working after getting feedback from PTS test...