JackieKo

JackieKo



11 May

Comment
    JackieKo on Forums - Thread - Direct

Hi everyone, 

We are aware of an issue that players are having with logging into the Star Forge server. Players are still able to log into other servers. I will update this thread with more info when we have it.

Thank you


10 May

Comment
    JackieKo on Forums - Thread - Direct

Hi there, 

The team will be investigating this as it is rather odd behavior. If we need more info, I'll reach back out! 

Comment
    JackieKo on Forums - Thread - Direct

Hi everyone, 

I'm consolidating info for all of you in this post. As of now, these are steps the team is suggesting players take to resolve this issue: 
 

  1. If the launcher of in a loop, please wait a few minutes to see if the launcher updates and fixes itself. If it does not resolve on its own, go to step 2. 
  2. Download the SWTOR installer from here
    • Run it and click on Repair
    • It should look like this 
    • ...
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Comment
    JackieKo on Forums - Thread - Direct

Hi everyone, 

PTS has been reopened and the OP has been updated with new info. Please read over the first post before hopping back onto the PTS. Thank you all for your feedback thus far! 

Comment
    JackieKo on Forums - Thread - Direct

Hi everyone, 

We're getting ready to deploy a new PTS phase later today, so we will be taking down PTS shortly. We will be updating the OP with an updated list of known issues and bug fixes when we have details finalized. 

Thanks!


09 May

Comment
    JackieKo on Forums - Thread - Direct

Hi all, 

The team is still investigating this. Thanks for all the updates in this thread, the extra info is helpful for them! 

Comment
    JackieKo on Forums - Thread - Direct

Hi everyone,

I posted this response in a thread that popped up in the Off Topic sub-forum. Since dev posts in that forum aren't picked up in the Dev Tracker, I am reposting here as it is relevant the livestream. 

Original thread.

Response to thread. 

Wanted to address the conversations surrounding the moderation of the chat during the livestream. There were some accounts that were timed out and other accounts that were banned. We took some time to go through the conversations that were popping up and connected with all the teams that were supporting the stream in a post mortem. In short, several accounts were actioned against due to an over abundance of spa...

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Comment
    JackieKo on Forums - Thread - Direct

Hi, 

We do read the bug reports that are posted here and reported in various spaces. I do want to reiterate this portion of the bug report sub-forum guidelines. "Please note that while we will be reading the reports here in this forum, we will not respond to every thread. Additionally, a developer response in a thread is not an indication of the significance, priority, severity of a bug, or a guarantee that the bug will be fixed." Please be mindful of this. 

That said, we have read this report and are aware of this issue. 

Comment
    JackieKo on Forums - Thread - Direct

Hi everyone,

The team is also suggesting the following fix for this issue:

  • Download the SWTOR installer from here
  • Run it and click on Repair. It should look like this 

...

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Comment
    JackieKo on Forums - Thread - Direct
On 5/7/2023 at 2:37 PM, klizilii said:

Nameplates not working correctly in certain areas they are not visible based on camera angle. 

Hi there, 

Can you give us specific locations where this is occurring? We would also like details on the camera angles being used as well. 

Thanks! 


08 May

Comment
    JackieKo on Forums - Thread - Direct

Satele Shan is now back online. Thank you for your patience. 

Comment
    JackieKo on Forums - Thread - Direct

We will be taking down the Satele Shan server in approximately five minutes. An update will be added to this thread when the server is brought back online.

Post
    JackieKo on Forums - Thread - Direct

Hi everyone, 

We are investigating an issue that players are experiencing with logging into the Satele Shan server. I will update this thread when we have more info. 

Thanks!

Comment
    JackieKo on Forums - Thread - Direct

Hi everyone,

We'll be releasing a new PTS phase in the coming days to fix some of the bugs that you have been reporting. I'll be updating the Known Issues post with all the relevant information when we get everything finalized.

That said, with Season 3, we will be adding GSF to the weekly objectives for the PvP Seasons track. The team would like to know what would be a sufficient amount of medals to earn that would satisfy the weekly objective re...

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Post
    JackieKo on Forums - Thread - Direct

With Season 3, we will be adding GSF to the weekly objectives for the PvP Seasons track. The team would like to know what would be a sufficient amount of medals to earn that would satisfy the weekly objective requirement. We have a couple of numbers in mind, but we wanted to throw the question to all of you and get your insight before the change goes live. 

Let us know your thoughts! 

EDIT: Adding for clarification that this will only be a weekly Subscriber objective. 

Comment
    JackieKo on Forums - Thread - Direct
On 5/6/2023 at 2:28 AM, TrixxieTriss said:

@JackieKo 

I wanted to check with you before going to the trouble of downloading the PTS.
Is the PTS open to all players (like the Shae Vizla server was) or is it back to only subscribers again?

This is the regular Public Test Server, so it is only open to Subscribers. 


03 May

Post
    JackieKo on Forums - Thread - Direct

Hello everyone!

 

This forum post will serve as a living list of all of the active content creators that are officially in our Content Creator Program. With the list below you can find links to their content, as well as links to their Content Creator Feature article, where we interview them to learn more about who they are and the content they create.

Under each creator's name, you can find the type of content they specialize in.

 

Swtorista 

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01 May

Comment
    JackieKo on Forums - Thread - Direct

Star Forge is now back online. Thanks for your patience, everyone! 

Comment
    JackieKo on Forums - Thread - Direct
On 4/28/2023 at 10:11 AM, Nee-Elder said:

It was a mistake --> https://forums.swtor.com/topic/929094-jr-4-recon-droid-mini-pet/

What i'm still wondering from ...

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Comment
    JackieKo on Forums - Thread - Direct

Hi again, 

We will be taking down the Star Forge server in approximately 10 minutes. I will update this thread when it is back online. All the other servers will remain online. 

Jackie