JackieKo

JackieKo



02 Sep

Post
    JackieKo on Forums - Thread - Direct

Hi everyone, 

Team is aware that players are experiencing issues with load times on the Darth Malgus server. I'll post updates when I have more info. 

Thanks!


01 Sep

Comment
    JackieKo on Forums - Thread - Direct
1 hour ago, _Sinrai_ said:

Hello,

I noticed that 7.3.1 is scheduled for a Wednesday, this is the first time in a while a content patch is not released on Tuesday around weekly reset.
- What does this mean for GS5? Will we only have 6 days for week one?
- Does weekly reset stay on Tuesday?
- Is this a outlier and in the future it'll be back to Tuesday as patch days or will it be Wednesday or any other days from now on?

Cheers,
Sinrai


Hi there,

Due to the patch being deployed on Wednesday, players will have indeed have 6 days for week one. The weekly reset will remain on Tuesdays per usual.


A content patch being released on Wednesday is not the norm though it did occur once before with a patch that contained an update for Galactic Seasons. This time around is due to Monday being a US holiday (Labor Day)...

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Comment
    JackieKo on Forums - Thread - Direct

Another update for all of you! 

Here's all you need to know about Galactic Seasons 5 "Confidence in Power". I am personally a fan of this particular pet. 

 

Lothcat.mp4
Comment
    JackieKo on Forums - Thread - Direct

This just in!

Ahsoka inspired armor and lightsabers are coming to 7.3.1!

 

Expatriate_StandAloneAsset.mp4  

31 Aug

Post
    JackieKo on Forums - Thread - Direct

Hello everyone, 

Happy to announce that we are preparing to launch Game Update 7.3.1 next week! Details below: 

  • Date: September 6, 2023
  • Time: 7am CT/12pm UTC
  • Expected downtime: 4 hours

We'll have more in-depth details to share about Galactic Seasons 5 tomorrow. We will publish the patch notes here on September 5th. So keep an eye out on the Dev Tracker and socials for when all that info goes live. 

I'll be using this thread to post updates on 7.3.1's launch and info leading up to it. After 7.3.1 is live, I'll open the thread. 

Thanks all! 


30 Aug

Comment
    JackieKo on Forums - Thread - Direct

The Darth Malgus and Tulak Hord servers are now back online as well. Thanks for your patience! 

Comment
    JackieKo on Forums - Thread - Direct

The Leviathan server is now back online. 

Comment
    JackieKo on Forums - Thread - Direct

The Satele Shan and Star Forge servers are now back online. Leviathan is looking to be brought back online in approximately 30 minutes or so. 

Comment
    JackieKo on Forums - Thread - Direct

Good morning, everyone! 

We are preparing to take down all servers to begin moving the Darth Malgus and Tulak Hord servers to the cloud. Expected downtime is 6 hours. For all other servers, expected downtime will be approximately 1 hour. I'll post updates in this thread when I have them. 

Thanks! 


28 Aug

Comment
    JackieKo on Forums - Thread - Direct

Players can now log back into the Leviathan server. Thanks for your patience!

Post
    JackieKo on Forums - Thread - Direct

Hi everyone, 

We are aware that players are experiencing issues with logging into the Leviathan server. We will update this thread when we have more info.

You can also keep an eye on this page as well to see the status on every live server. 

 


25 Aug

Post
    JackieKo on Forums - Thread - Direct

Hello everyone, 

We are moving forward with the next step in migrating our live servers over to the cloud! This will follow the same process as the Leviathan server migration that occurred last week.

We will be moving the Darth Malgus and the Tulak Hord servers over on August 30th at 7am CT / 12pm UTC. Just like with the Leviathan server, players should expect a downtime of 6 hours for both Darth Malgus and Tulak Hord

All other servers will be taken down for approximately 1 hour and then brought back online. 

Players will be able to log in as normal once Darth Malgus and Tulak Hord are brought back online. 

I will be locking this thread to keep all relevant updates in one place. Once the move is complete, I will unlock this thread so players may submit feedback and reports as needed. 

If you are experiencing any issues, please submit a bug report using the in-game Customer Se...

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23 Aug

Comment
    JackieKo on Forums - Thread - Direct

Star Forge is now back online. Thanks for your patience, everyone! 

Post
    JackieKo on Forums - Thread - Direct

Hi everyone, 

We're aware of an issue players are experiencing with logging into Star Forge. The team is investigating. I'll update this thread when I have more info. 

Thank you


15 Aug

Comment
    JackieKo on Forums - Thread - Direct

The Leviathan server is now back up and running! I will be opening this thread in case anyone needs to report any issues. 

Thank you for your patience! 

Comment
    JackieKo on Forums - Thread - Direct

All servers with the exception of Leviathan are now back online. I'll update this thread with further updates on the server migration when I have them. 

Comment
    JackieKo on Forums - Thread - Direct

We're doing some additional testing to ensure that the Satele Shan, Star Forge, Darth Malgus, and Tulak Hord servers are good to bring back up. Appreciate the patience! 

Post
    JackieKo on Forums - Thread - Direct

Good morning everyone,

We will be taking down the Leviathan server to begin migration over to the cloud. Expected downtime is 6 hours. 

All other servers will be taken down, but brought back up online momentarily. 


14 Aug

Comment
    JackieKo on Forums - Thread - Direct

Hi everyone, 

An update went out for the launcher this morning that will allow players to close the System Alert window by pressing the ESC key if clicking CLOSE does not work. Please let me know if you run into any issues by tagging me in an update ...

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11 Aug

Post
    JackieKo on Forums - Thread - Direct

But wait, there's more! Here's an overview of what will be coming in Game Update 7.3.1 and the general timing of when it will go live. Please give the article a full read through. We will have more details to share next week and we will be adding to this specific thread. So for now, I will be locking this space to keep dev posts in one spot and front and center. Once we publish additional details, the thread will be unlocked. 

In the meantime, enjoy this cute photo of 3V-1L.  

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