JagexHooli

Can you describe the faults for those who upgraded? Outside of a couple of reports, we've issues particularly occur for most people on 10.14.X or above between here and Discord. Any info you can provide would be great to pass to the team if you could!

Thanks for reaching out on this. I've posted in a couple other threads - we're definitely aware of the 10.13.X OS issues for our Client and we're working to resolve them.

To quote my latest comment in case it helps:

"We haven't got any updates to share as yet I'm afraid - we're working on it though. Since the problem is occurring specifically on quite an old OS, we're having to do some setup legwork to properly test against it"

Until we have a resolution, the only advice I can give is to update your OS beyond 10.13.X if your system allows you to do so. We'll hopefully have some firm updates soon to share - really appreciate the patience in the interim. We'll get you playing again as soon as we can.

We haven't got any updates to share as yet I'm afraid - we're working on it though. Since the problem is occurring specifically on quite an old OS, we're having to do some setup legwork to properly test against it.

Thanks for the continued patience on this. As soon as we have news, we'll be back with updates.

Hey everyone - thank you for all the reports.

We are aware of an issue for players on 10.13.X OS versions and it's something we're continuing to put a lot of focus on resolving. For those of you who can, 10.14.X OS versions are not encountering this issue based on reports / internal testing so far.

We'll keep you updated on any progress. Thanks very much for your patience while we work on this.

So the consistent factor we've had reported so far makes this seem specific to ver 10.13 - we're not seeing it here on OS 10.14 or higher. If you can (and want to) update your OS, that should get you playing in the here and now.

If that's not an option for you, we're still continuing to look at the root cause of the 10.13 issue to resolve it as soon as we can. Thanks for your patience while we figure this out.

You are good to go!

Great to hear! Thanks for letting us know.

Thanks for letting us know - we're actively looking into this right now. We'll share any updates as we have them.

Thanks for the great info. We've passed it to the team - I'll be back with any updates we have to share on your case.

We're looking into your report now also. Is this still the case?

Thanks for the Edit update. Talking to the team now.

With a notice this short term, that's not really something we'd see putting up on the site (in a 'News Post' format at least).

That said, totally hear you on the unclear 'one stop shop' for stuff like this. It's something we're thinking about how best to address.

We've also made some improvements to the Mac Client stability as part of today's update too! Post is here (and it's mentioned in the update notes too): https://secure.runescape.com/m=news/mac-client-improvements

Please do let us know if you are feeling the improvements on this - feedback either way helps the team massively.

Thanks for the heads up. Mentioned this is another comment but to put it here too:

"As a TestFlight user, you should be able to roll back to the prior update (914.1.2) if you want to get playing before the Game Update at 13:00 Game Time."

Hope that helps!

As a TestFlight user, you should be able to roll back to the prior update (914.1.2) if you want to get playing before the Game Update at 13:00 Game Time. Hope that helps!

Steam overlay should work, yup!

On your other questions, releasing on Steam is about bringing RuneScape to a new - optional - place to discover and play it. We have no plans to use the Steam systems for any of your questions, if that helps!

The Steam Hours Played is a system that tracks hours played within the app with Steam open (ie. it's not a link in feature).

On the Achievement front, you can check elements within the game to unlock the Achievements (which in some of these cases is the same hook checked for the in game Achievement).

Not gonna lie, this was a hard one to keep quiet! EXCITED!