€119,99 for the replacement of Golden premier club. LOL
This doesn't replace Premier Club. We'll have news on that front later this year.
€119,99 for the replacement of Golden premier club. LOL
This doesn't replace Premier Club. We'll have news on that front later this year.
It doesn't replace Premier Club! If that's usually your preferred route to Membership, we'll have some news for you later this year.
Telling everyone to update isn't great either as everyone who has updated still has issues, not only that when they've updated they're having issues with the gpu and cpu which isn't great recommending players to update on older macs when the OS X they were on is fine it's your client that has the serious faults with it, I understand you're looking into it but players are paying membership for this and hasn't been resolved, if it was MTX related it would be resolved straight away…
Why can't you revert what you did??????
Also the interface is causing the issues.
Can you describe the faults for those who upgraded? Outside of a couple of reports, we've issues particularly occur for most people on 10.14.X or above between here and Discord. Any info you can provide would be great to pass to the team if you could!
Thanks for reaching out on this. I've posted in a couple other threads - we're definitely aware of the 10.13.X OS issues for our Client and we're working to resolve them.
To quote my latest comment in case it helps:
"We haven't got any updates to share as yet I'm afraid - we're working on it though. Since the problem is occurring specifically on quite an old OS, we're having to do some setup legwork to properly test against it"
Until we have a resolution, the only advice I can give is to update your OS beyond 10.13.X if your system allows you to do so. We'll hopefully have some firm updates soon to share - really appreciate the patience in the interim. We'll get you playing again as soon as we can.
u/JagexHooli it's been more than 24 hours without an update on this matter. What is going on? The client remains broken. Please respond to the player-base
We haven't got any updates to share as yet I'm afraid - we're working on it though. Since the problem is occurring specifically on quite an old OS, we're having to do some setup legwork to properly test against it.
Thanks for the continued patience on this. As soon as we have news, we'll be back with updates.
Hey everyone - thank you for all the reports.
We are aware of an issue for players on 10.13.X OS versions and it's something we're continuing to put a lot of focus on resolving. For those of you who can, 10.14.X OS versions are not encountering this issue based on reports / internal testing so far.
We'll keep you updated on any progress. Thanks very much for your patience while we work on this.
Thanks Hooli, Apologies for the initial frustrations!
So the consistent factor we've had reported so far makes this seem specific to ver 10.13 - we're not seeing it here on OS 10.14 or higher. If you can (and want to) update your OS, that should get you playing in the here and now.
If that's not an option for you, we're still continuing to look at the root cause of the 10.13 issue to resolve it as soon as we can. Thanks for your patience while we figure this out.
So are we good now? No access to a computer so I don't know what the current game time is, however, the twitter post mentioned a fix by 2pm UK time which I believe was an hour ago (posting from Eastern US time zone)
You are good to go!
Mac client feels much smoother, thanks for not forgetting about us!! :)
Great to hear! Thanks for letting us know.
This is exactly my status also on 10.13.6
Thanks for letting us know - we're actively looking into this right now. We'll share any updates as we have them.
Oh wow, thanks for the reply! Unfortunately, it is. The loading screen will pop up as usual, and then when the client window opens, it's just a black screen. I just reinstalled the client, restarted my laptop, still nothing. I'm also on oS X 10.13.6 which I guess could be an issue. Hopefully that helps!
Thanks for the great info. We've passed it to the team - I'll be back with any updates we have to share on your case.
whichh is funny cause now i cant open the client
We're looking into your report now also. Is this still the case?
Fab improvements! Unable to even log-in now !! Exemplary work /s EDIT: Client freezes on startup post load
Thanks for the Edit update. Talking to the team now.
Any particular reason that this was posted only on social media / reddit? Why are you guys so inconsistent with what goes on your actual website...
With a notice this short term, that's not really something we'd see putting up on the site (in a 'News Post' format at least).
That said, totally hear you on the unclear 'one stop shop' for stuff like this. It's something we're thinking about how best to address.
We've also made some improvements to the Mac Client stability as part of today's update too! Post is here (and it's mentioned in the update notes too): https://secure.runescape.com/m=news/mac-client-improvements
Please do let us know if you are feeling the improvements on this - feedback either way helps the team massively.
@JagexHooli this also applies for iOS as well.
Thanks for the heads up. Mentioned this is another comment but to put it here too:
"As a TestFlight user, you should be able to roll back to the prior update (914.1.2) if you want to get playing before the Game Update at 13:00 Game Time."
Hope that helps!
The app for ios users is also f**ked and saying maintenance so not only android jagex....
As a TestFlight user, you should be able to roll back to the prior update (914.1.2) if you want to get playing before the Game Update at 13:00 Game Time. Hope that helps!
Will you integrate Steam achievements and steam overlay? And will you end the NXT client? Will you use the Steam systems for client updates, or still update inside the client? Does steam provide servers for Runescape worlds?
Edit: Okay I found an answer for achievements: https://www.reddit.com/r/runescape/comments/iyzzdr/steam_launch_and_runescape_growth_a_message_from/g6ibilo?utm_source=share&utm_medium=web2x&context=3
Steam overlay should work, yup!
On your other questions, releasing on Steam is about bringing RuneScape to a new - optional - place to discover and play it. We have no plans to use the Steam systems for any of your questions, if that helps!