JagexSween

JagexSween



05 Mar

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Hey! I'm not that familiar with the competition, it being for RS3 and before my team in OSRS, but I'll look into this for you tomorrow. Do drop me a DM with your RSN (and as it may have been at the time of the competition).

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The bottom of this page will be what you're looking for! Hit the Contact Us button: https://support.runescape.com/hc/en-gb/articles/207256855-Settle-an-Unpaid-Balance

The Support team will help you out!

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RuneScape isn't that sort of fantasy game.

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It looks to be a 3PC issue, and it looks like the issue is just a visual one (if you click, you should see the sound change).

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Originally posted by remote_crocodile

Yeah but like what about sending the winner a model of a mace or a staff or a piece of art or something

The winner does get a signed piece of artwork!

The fastest global kill time will win 6 months of Old School RuneScape membership and a signed piece of artwork featuring The Nightmare.


04 Mar

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Originally posted by Garwald

Last week you talked about F2P Enchanting and Mod Sween ended the discussion with "Let's find out."

I've found that info for you. Below is the tl;dr. Full post on /r/w385 here

  • Ring of Forging is f2p and has to be enchanted via npc using coins
  • non-enchanted bracelets are p2p
  • CW Bracelet is f2p for normal accounts; unobtainable for F2PIM
  • Maple logs previously were a f2p item only obtainable in p2p. Maple logs can now be obtained in f2p. Set precedent for items in similar situation
  • Magic xp rates would not change, defence ammy vs cw brace give same xp. Same for ring of forging and strength ammy
  • F2P/F2PIM community DOES want this. It would give cosmic runes a use for F2PIM
  • Makes logical sense to use enchant spell... to enchant jewelry. Get rid of npc

Side note: Addit...

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I chose not to ask this since it's not really a question, but I do appreciate the insight. Thanks for highlighting that sub-reddit too.

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We've quashed the mute. The honest answer is that it was felt it was necessary at the time, but in 2020 we would handle these types of things differently.

A while ago we unbanned accounts that were banned for things we'd handle differently now - did you know we used to ban accounts for having offensive names? And I believe we're looking to do something similar for mute offences soon(tm).

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Originally posted by soulkraken

Assuming I did attach an email, and just forgot which one it was like a dummy, is there way to see which email it may be? I tried pretty much every email I know of, and they either have no account attached to them, or have a different account.

I'd go via: https://support.runescape.com/hc/en-gb/articles/206811825-Forgotten-login

Still stuck? -> No -> No -> Maybe we can help

In the ticket form just explain what you'd like to do, and the Support team will be able to help.

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Originally posted by soulkraken

Based on my previous comment, is there anything else that can be done/attempted either on my side or yours, or am I just out of luck?

So a login email for it does exist, but it's just an older one?

Keep in mind that the login email would not necessarily be the same thing as the email used to create the Google account. If an account is created with Google then we don't see what email was used to create it, only that it's a Google account - does that make sense?

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I'd recommend this method of contacting support: https://support.runescape.com/hc/en-gb/articles/206793599-Common-Credit-Card-Issues.

Explain the problem you're facing, and they'll be able to offer some insight.

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If you have a name removed for being offensive a total of three times then we force a name change and restrict you from changing it for a year.

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There aren't plans for a Google login on desktop, but you are able to attach a "normal" login email to an account created with Google. That coupled with the ability to remember login info on desktop should allow for the convenience you want!

https://support.runescape.com/hc/en-gb/articles/207460475-Google-created-accounts


03 Mar

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Originally posted by [deleted]

[deleted]

You might be right, that's why I mentioned at the foot of my message that we aren't targeting new players with the ad in this thread.

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I really want to live in that version of the Wizard's Tower.

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Hey all, a while back I shared some insight on how the digital marketing team work. You can find it here https://www.reddit.com/r/2007scape/comments/9w5hw2/discussion_i_love_seeing_osrs_ads_as_much_as_the/e9ht3ec?utm_source=share&utm_medium=web2x.

I'll copy and paste it, but then also talk specifically about this ad. Copy/paste is italicised.

Hey guys, whilst I'm not in the Digital Marketing ...

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Hi all!

We'll be live tomorrow at 5pm UTC over at twitch.tv/OldSchoolRS.

Reply to this thread with any questions you might have, or submit a question to us directly via the form here: osrs.game/Questions.

Thanks - see you all tomorrow for the livestream!

External link →

28 Feb


27 Feb

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My personal account is in the same boat. Made using a Uni email address (I left Uni years ago). Just change your linked/registered (they're the same thing) to an active email (like Gmail), and you'll be fine. Your login email won't ever change.

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Your items shouldn't disappear, regardless of membership, I'm certain something else has happened. Have you submitted a bug report? You can do that via right-clicking/long-pressing the Report button.


26 Feb

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Originally posted by theatlantis_rs

Thank you Sween. It usually isn't a big problem because no one sabotages 24/7 besides this person and another one (who currently has stopped). So changing it isn't necessary, just take proper action against those who do it on the extreme level. Also, maybe Lanthus (the NPC in middle of Castle Wars lobby) could be typing something like "Sabotaging games is against the rules, please avoid doing so" every 7 minutes?

It's possible that action alone is a good enough deterrent - but if it persists then I'm keen to explore some content solutions.

I'm not so sure with Lanthus' messaging - I'd be very surprised if the person responsible didn't know that what they are doing is wrong, and that an in-game message would change their outlook.