Kay

Kay



20 Nov

Comment
    Kay on Forums - Thread - Direct

Hey there, sending this to the team that’s investigating these issues. Any idea what time the lag detected popped up?


19 Nov

Comment
    Kay on Forums - Thread - Direct

we are looking into it, but if it does happen again, please update the thread with the context. It will help us repro.

Comment
    Kay on Forums - Thread - Direct

Thanks for the report. For those still stuck, if you log out for 3 minutes and log back in, does it persist? It sounds like it’s not always after death, but is it after teleport in those cases?

Comment
    Kay on Forums - Thread - Direct

Themiscyra is back up. Thanks for your patience.

The downtime for those AP Southeast worlds has completed, they are live again!

Comment
    Kay on Forums - Thread - Direct

Hey all,

Themiscyra in US East is not connecting to its instances properly, that world will undergo a brief restart to correct this.

:vulcan_salute:

Comment
    Kay on Forums - Thread - Direct

It’s written up, glad it’s not blocking progression. Annoyances like this are annoying though. Thanks for the report. Back to stability and perf for me… for now :vulcan_salute:

Comment
    Kay on Forums - Thread - Direct

I would usually put my :eyes: :eyes: :eyes: to indicate that I am looking into this/got all my eyes on it, but I don’t want that to get rolled out of context three months from now. :wink:

Looking into this, and thanks for the report.

Comment
    Kay on Forums - Thread - Direct

Got the bug written up. Is this blocking progression for you?

Comment
    Kay on Forums - Thread - Direct

Hi everyone,

We are performing maintenance on a few of our AP Southeast worlds starting at 9:45pm PT / 12:45am ET/ 5:45am UTC. There is no patch associated with this downtime, but it is expected to take up to 2 hours. The impacted worlds are:

Zara
Barzakh
Hsuan
Kibu
Alakapuri
Geatland
Erythia
Utopia
Buzhou
Fusang
Laputa
Lerna
Yulbrada
Acherusia
Delos
Kyphanta
Cynthus
Crommyon
Cretea
Kressa

EDIT: Alright, AP Southeast worlds are now done with maintenance (1 hour 15 min downtime). Thank you for your patience!


18 Nov

Comment
    Kay on Forums - Thread - Direct

Should be good now. We are hoping the server status page suffices for the near term, but that’s a good suggestion. Thanks!

Comment
    Kay on Forums - Thread - Direct

This is most likely a UI bug, but we are looking into all of the reports to make sure nothing gets missed.

Comment
    Kay on Forums - Thread - Direct

I was just looking at this and from what I can tell Entropy is fixed with the update. It was a late change, which is likely why it didn’t make the notes.

Let me know if you still see issues after the update and I’ll dig in some more.

Comment
    Kay on Forums - Thread - Direct

There are some bug fixes that came in after the notes were created. Not many, but some. While I don’t have info on all the last minute changes…

I do know that the fix to get Animal Eye and Animal Viscera in the crafting screen did make it. As well as other high level crafting items like the bow string.


17 Nov

Comment
    Kay on Forums - Thread - Direct

That’s a bummer :confused: thanks for the report.

I am hopeful that we will be able to bring decoration back online sooner than later. Community Managers will update official news when we get to the ‘sooner’ part of that statement.

Comment
    Kay on Forums - Thread - Direct

As far as I know that’s not offered at this time. I’ll pass along the sentiment and suggestion to the team that manages this.

Comment
    Kay on Forums - Thread - Direct

A fix for this is in final testing. It should be included in the next patch if all goes well with that testing.

Comment
    Kay on Forums - Thread - Direct

Your bonuses for placed trophies should not be impacted by decoration mode being disabled.

Because decoration mode is off (this is intentional, and part of the last downtime), it should only impact your ability to swap trophies so whatever you had on the walls before downtime is what you have until we turn decorating mode back on.

Comment
    Kay on Forums - Thread - Direct

Super strange. If you relog does it still stop you from receiving the buff for placed trophies? And is it all trophies (let me know which trophies are placed)? Thanks.