Mayra

Greetings Exile,

Thank you for your report. Can you share with us a screenshot of the in-game map while pointing to your base location and your clan name?

Feel free to reach out in private if you prefer.

Greetings Exile,

Thank you for your report. Can you confirm the server has no mods installed?

Also, can you share a screenshot of the armor set on the armorer’s bench you are trying to craft?

We appreciate your assistance.

Greetings,

Thank you for the additional information. Can you also tell us if you have any other heavy apps running in the background when playing Conan Exiles?

Would it be possible for you to open the game in a smaller window with the task manager open on the side and record a short video showing the RAM usage while you play normally?

We appreciate your efforts during this investigation.

Greetings Exiles,

In addition from the above, we will also need more information as follows:

• Can you all please share the dxdiag?
  1. From the Windows desktop, press the Windows and R
  2. In the Open: field of the Run window, type dxdiag. Click OK or the Enter key to open the DirectX Diagnostic Tool. If prompted to check if your drivers are digitally signed, click Yes.
  3. In the DirectX Diagnostic Tool window, choose Save All Information.*
  4. In the Save As window, the DirectX information is saved as a text (.TXT) file. Choose the Desktop or another easily accessible location to save your file, and then click Save.*
  *5. Attach the file to your reply here in the forum.
  (you can ...

Hey,

Sure thing, here are the steps to do so:

• Hold down the following keys - Right Control, Right Shift, Right Alt
• Hit the L key while holding the above keys
• After a small window pops with the coordinates, release all keys
• Press Left Ctrl+C to copy the text
• Post the coordinates with Ctrl+V

We appreciate your assistance.

Greetings Exile,

Thank you for reaching out. We merged the posts to keep all information, that might be useful in the investigation, together in one place.

This is being investigated as we speak. When we have news we’ll update this thread.

Greetings Exile,

Thank you, everyone, for your reports. Can you all please share your log files with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Thank you in advance.

Greetings Exile,

Thank you all for your reports. Can you please share your log file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exile,

Thank you very much for your report. Unfortunately, we can’t provide a refund for the lost followers and items.

We understand your frustration but since a long time has passed we can’t reroll the server once more since it would also affect everyone else playing there.

Greetings Exile,

Thank you for reaching out. In the future, please consider using the bug report template to speed things up.

Can you share the server number or which game mode where you noticed this issue?

Thanks in advance.

Greetings Exile,

Thank you for reaching out to us. We have been trying to investigate this issue for a while.

Could you share the server’s database with us?

Feel free to upload it to Google Drive or to a similar platform if you prefer.

Greetings Exiles,

Thank you for reaching out to us. We are planing on reactivating the decay and we will communicate it when we are ready to do so.

We appreciate your patience and understanding with this situation. And wish you a good week!

Greetings Exile,

Thank you for reaching out. In the future, please consider using the bug report template to speed things up.

Can you share the server number or which game mode where you noticed this issue?

Thanks in advance.

Greetings Exile,

Thank you for reaching out. Can you share the exact coordinates of where you noticed this issue?

Thanks in advance.

Greetings Exile,

Thank you for reaching out. In the future, please consider using the bug report template to speed things up.

Can you share an example of a coordinate where you notice the issue?

Thanks in advance.

Greetings Exile,

Thank you for your report. Can you confirm the server has no mods, please?

We appreciate your assistance with this matter.

Greetings Exile,

Thank you for reaching out. In the future, please consider using the bug report template to speed things up.

Can you share the server number or on which game mode you noticed this issue?

Thanks in advance.

Greetings Exile,

Thank you for your report. Would it be possible for you to record a video to better showcase the issue found?

We appreciate your assistance with this matter.

Greetings,

Please submit your bug report with the provided template so we can assist you.

Once you start a new post the template will show. Make sure to fill in all the information requested.

Thanks in adva...

Greetings Exile,

Thank you for your report. Can you confirm the server doesn’t use mods?

Also, would it be possible for you to record a video to better showcase the issues found?

We appreciate your assistance with this matter.