Mayra

Greetings Exile,

Thank you for your report. Can you tell us if you observed this behavior without using mods?

Also, would it be possible for you to record a video to better showcase the issues found?

We appreciate your assistance with this matter.

Greetings Exile,

Thank you for reaching out. In the future, please consider using the bug report template to speed things up.

Can you share with us if you have mods installed and/or active?

Thanks in advance.

Greetings Exile,

Thank you for reaching out. In the future, please consider using the bug report template to speed things up.

Can you share the server number or which game mode where you noticed this issue?

Thanks in advance.

Greetings,

Thank you for the video. We will ask our team to investigate this as soon as possible.

Have a good weekend!

Greetings,

Thank you for getting back to us. Can you share your FuncomID with us? We’ll ask our team to take a look at your character feats and see what could be missing.

Feel free to reach out in private if you prefer.

Hello again,

Can you please share the MS Info log?

In order to generate an MSInfo file please follow the steps below:
1 - Press Win+R and in the displayed dialog box type “msinfo32”
2 - It should show a new screen called “System information” where underneath it should display “File”, click “File” while “System Summary” is highlighted and then “Export”
3 - Name your file as you see fit and save it to an easy-to-find location
4 - Send that file our way

We await your reply.

Hello again,

Can you please share the MS Info log?

In order to generate an MSInfo file please follow the steps below:
1 - Press Win+R and in the displayed dialog box type “msinfo32”
2 - It should show a new screen called “System information” where underneath it should display “File”, click “File” while “System Summary” is highlighted and then “Export”
3 - Name your file as you see fit and save it to an easy-to-find location
4 - Send that file our way

We await your reply.

Greetings Exile,

Thank you for your report. Can you share with us if you receive any error messages during the ritual?

Also, are you playing on single-player or co-op mode?

Thank you in advance.

Greetings Exile,

Thank you for reaching out. In the future, please consider using the bug report template to speed things up.

Can you share the server number or which game mode where you noticed this issue?

Thanks in advance.

Greetings Exile,

Thank you for your report. Could you share a screenshot or picture to better showcase this issue?

Also, can you share the names of the weapons you checked?

We hope to hear back from you.

Greetings,

Please submit your bug report with the provided template so we can assist you.

Once you start a new post the template will show. Make sure to fill in all the information requested.

Thanks in adv...

Greetings,

Please submit your bug report with the provided template so we can assist you.

Once you start a new post the template will show. Make sure to fill in all the information requested.

Thanks in adv...

Greetings Exile,

Thank you for reaching out to us. Can you please try to update your game once more?
We released a new patch today and invalid servers often mean the versions are mismatching.

We hope to hear back from you.

Greetings Exile,

Thank you for your report. Can you share the coordinates to this base and your clan’s name?

Feel free to reach out in private if you prefer.

Greetings Exile,

Thank you for your report. Can you tell us if this issue is also observed in single-player and/or other online servers?

Would you be able to record a video to showcase this behavior?

We appreciate your assistance in this investigation.

Greetings!

Thank you for tagging us! We asked our team over at the Help Center to search for the mentioned ticket number and address it as soon as possible.

We appreciate your support and understanding while we reviewed this matter.

Greetings Exile,

Thank you for your report. Can you share with us if you recently recreated your character?

Also, could you confirm if you have completed the Dungeon Delver journey step? As the mentioned armor is the reward for completing said journey.

We await your reply.

Greetings @HoofHands,

We regret to hear your experience in this private server wasn’t optimal. Please make sure to reach out to the server’s owner or Admin so they can assist you in sorting this out.

We will proceed with closing this thread, until further notice.

Greetings Exile,

Thank you for your report. Could you please try to restore a backup of your saved file?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands or “dlc_siptah” for Isle of Siptah.

Please make sure to back up your current saved file before replacing it with one of the “game_backup_X” files. Edit the name of the backup to match the above accordingly to the map you’re playing and try to load singleplayer again.

Thank you in advance.

Greetings Exile,

Thank you for the screenshots. Can you also share some of your graphics settings?

We appreciate your assistance with this matter.