Mayra

Greetings Exiles,

Please check the following for more information on NA and Asia servers:

Greetings from Hell!

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, Microsoft store)

Also, can you share your PC specs as well? And, at what resolution you are running Metal?

We await your reply.

Greetings Exiles,

Please check the following for more information on NA servers:

Greetings from Hell!

Thank you for getting back to us. We’ll ask the team to try to track this demon once more!

We hope to have this solved in a future patch.

Greetings Exile,

Thank you for your report. Can you please share your saved file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands or “dlc_siptah” for Isle of Siptah.

Also, please share the location of where the ritual took place and failed.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Hello @Mdntowl,

Thank you for the additional information. We’ll forward it to our team to continue the investigation.

Have a nice day!

Greetings Exile,

Our team is still trying to investigate the issue. Can you share with us if you have transferred this character in the past? Back when the server transfer feature was still active.

Thanks in advance.

Greetings @SethDeBlade,

We appreciate your report. However, we ask that you start a new thread in the PC bug forum to keep things tidy. This current thread is regarding server 1977 only.

Thanks in advance.

Greetings Exiles,

The server-side hotfix we put out today should help with the infinite loading times.

Can you let us know if you still face the issue or if it has improved?

We would love to hear back from you so we can continue to improve the service.

Hello again!

In addition to the above, we will also need more information as follows:

• Can you all please share the dxdiag?
  1. From the Windows desktop, press the Windows and R
  2. In the Open: field of the Run window, type dxdiag. Click OK or the Enter key to open the DirectX Diagnostic Tool. If prompted to check if your drivers are digitally signed, click Yes.
  3. In the DirectX Diagnostic Tool window, choose Save All Information.*
  4. In the Save As window, the DirectX information is saved as a text (.TXT) file. Choose the Desktop or another easily accessible location to save your file, and then click Save.*
  *5. Attach the file to your reply here in the forum.
  (you can ...

Greetings Exiles,

Could you also share with us your character and clan names?
As well as the server number where you noticed the issue?

Thanks in advance.

Greetings @Mdntowl,

Can you also share the server number, please?

We appreciate your assistance with this matter.

Greetings,

Thank you for the files. We sent them over to our team for investigation.

We might reach out again if they request more information. Please keep an eye on your forum notifications.

Have a nice day!

Greetings Exile,

Can you please share some additional information with us?

1. Can you share with us the location of the base?
2. Was there any purges next or close to the base, about when the issue started?
3. What objects/benches were placed on the ground before the Circle of Power was constructed there?
4. Have you ever succeeded in summoning a corpse at that location before the issue started?

We hope to hear back from you.

Greetings Exile,

Could you also share the server settings in a text file, please?

We await your reply.

Greetings Exiles,

Thank you for all the additional information. Can you please tell us if you’ve been filling in with comments on the crash report box that appears after a crash? (aka “Send Report to Funcom”)

Also, to assist us in tracking the correct reports, could you please try again and write “fatal error on launch after hotfix 2” on the comments of the crash report?

We appreciate your assistance.

Greetings Exiles,

Our team is still working on a solution for this server and we expect improvements soon.

We appreciate your patience and understanding.

Hello,

It seems you didn’t have the necessary forum rank to share links. We’ve updated it and it should allow you to post links and images from now on.

Please try again to send us the link and we’ll proceed with registering the issue.

Greetings,

Thank you for getting back to us. Could you upload the files to Google drive or to a similar platform and share the link for download with us?

Feel free to reach out in private if you prefer. We appreciate your assistance with this.

Greetings Exile,

Thank you for reaching out to us. This is intended behavior as the challenges are the same regardless of the game mode you are in. Feel free to start a single-player match and complete the challenge in Isle of Siptah. Or use the reroll button to get a new challenge.

Have a nice day!