Mayra

Greetings Exile,

Thank you for your report. Can you please share your log file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exiles!

We heard your feedback regarding the Cobra Alpha vs. Giant Snake Alpha. As we understand you are very excited to acquire this new pet, their health values didn’t match between the base game version and the Battle Pass.

Our team is working on balancing them one snake at a time to get a fair and equally sssspecial pet for everyone, with or without choosing to purchase the Battle Pass.

Please keep an eye out for it on future patch notes.

Greetings Exile,

Thank you for the logs. When my colleague suggested the “verify files”, did you notice if Steam found corrupted files?

By any chance, have you tried to perform a fresh installation of the game?

We await your reply.

Greetings Exile,

Thank you for your report. Can you please share your saved file and logs with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands or “dlc_siptah” for Isle of Siptah.

And for the logs:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Hey!

Thanks for letting us know. If by any chance it happens again, please take note of as many details as you can. Such as: what stage you were in, how long you’ve been playing, what weapons you used, what enemies are on screen, etc.

Any additional detail is appreciated by our dev team!

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

Greetings Exile,

As suggested, please submit a ticket under “ban appeal” and ask your clan mates to do the same. We’ll also reach out to you in private to request more information to determine if this is a bug on the system itself that needs to be reported.

Make sure to check your forum notifications. Thanks in advance!

Greetings,

Please submit your bug report on the correct thread and with the provided template so we can assist you.

Greetings from Hell! And welcome to our forum.

Thank you for your feedback and question. We shared your claims with our team.

May your voice be heard!

Greetings,

Thank you for your reply. We shared the information with our team and they are still hard at work trying to narrow down what might be the cause of the issue.

We appreciate your assistance and understanding.

Greetings,

Please submit your bug report on the correct thread and with the provided template so we can assist you.

Greetings Exile,

Thank you for your report. Can you please share your log file with us after attempting to load the server once more?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for reaching out. Please share your ticket number and we’ll ask someone over at the Help center to follow up.

We await your reply.

Greetings,

We appreciate you trying the troubleshooting steps. We shared the information with our team for more investigation.

Please, keep your eyes on your forum notifications as we might reach out in private to request more details.

Greetings,

Thank you for your reply. Please try to get your console into safe mode and attempt to change the screen settings.

Here’s more information on how to proceed from the platform holder:

Greetings from Hell! And welcome to our forum.

Thank you for your report. Can you share with us if you receive any error messages?

Also, is your console on a wired or wireless internet connection?

We appreciate your patience while we review your case.

Greetings from Hell!

Thank you for your feedback. We shared your claims with our team.

May your voice be heard!

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guideli...

Greetings Exile,

Thank you for your report. It seems the log file didn’t finish uploading. Could you send it once more, please?

We appreciate your assistance.