Mayra

Greetings Exile,

Thank you for your report. Can you please share the Official server number with us?

Also, please share your character and clan names. As well as the exact location, preferably with coordinates to the bed in question.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings,

We appreciate the feedback. If you wish to clarify an action taken on the forum please reach out via direct message to @Community.

We will try to assist you in the best way possible.

Greetings Exiles,

In that case, please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Ban appeal” as the issue type so our team can scan your accounts for other issues:

https://funcom.zendesk.com/hc/en-us/requests/new

Greetings Exile,

Thank you for reaching out to us. We will register this as a bug and ask our team to investigate it.

In the meantime, if you would like any further assistance with your purchase please submit a ticket to our Help center.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings Exile,

Thank you for reaching out to us. We will register this as a bug and ask our team to investigate it.

In the meantime, if you would like any further assistance with your purchase please submit a ticket to our Help center.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings Exile,

Thank you for your report. Can you please share your character and clan names?

Also, please share your base location, if possible with coordinates to the problematic shelves/items.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for your report. Can you please share your saved file and logs with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands. And, for the logs please follow:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Please upload the files to Google Drive or to a similar platform and share the link with us.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings Exile,

The future patch we’re preparing will assist with overall performance, missing assets, and many other bugs and issues specific to consoles. However, with the information available from your case we cannot say for sure it will fix your saved file.

In the meantime, we suggest you try to perform a soft factory reset while keeping games and apps.

Please ensure that your save is stored on the XBOX cloud before moving forward.

We hope this helps.

Greetings,

Thank you for the additional information. In this case, we suggest you follow some steps suggested by the platform holder:

Check out what is your current NAT type: Xbox Support

Run a multiplayer connection test: ...

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Greetings Exile,

Thank you for reaching out. If you experience this issue again in the future please try to leave and join the game to ensure all your account information is synced with our services.

If any other issues occur with your Battle pass progression or purchases please submit a ticket to our Help center so our team better assist you.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Thank you for answering all of our questions.

Could you also please try what darthphysicist suggested as well and let us know the results?

Greetings @sestus2009,

This matter is still being investigated by our team. We don’t have more information to share at this time.

Thanks for reaching out, and have a great week!

Greetings Exile,

Thank you for reaching out. The server has been restarted and it should get back online shortly.

Please make sure to share any bugs or feedback in separate posts so we can better assist you.

Have a great week!

Great to hear! We appreciate the update on the situation.

Have a great week!

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can better assist you with your purchase.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Greetings Exile,

Thank you very much for this detailed report. We will ask our team to check all the information you shared and investigate the “Crafting cost multiplier” setting.

We appreciate your support and assistance in this matter. Have a wonderful weekend!