Mayra

Mayra



21 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Comment
    Mayra on Forums - Thread - Direct

Greetings!

Thank you for the files. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Feel free to drop those in a Google drive folder or to another similar platform and share the link with us.

We might also be able to see what’s interfering with your secondary issue with the inventory. If not, we’ll request more information in private so this thread remains tidy.

Thanks in advance!


20 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you for letting us know. We will continue to investigate what might be the cause of this.

In the meantime, can you share with us if the game is installed on the internal drive or on an SSD?

We appreciate your assistance in this matter. Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Greetings, once more.

To ensure everyone has the same information, we made an announcement on the other thread of issues spawning events. Please check it out here:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings, once more.

To ensure everyone has the same information, we made an announcement on the other thread of issues spawning events. Please check it out here:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings, once more.

To ensure everyone has the same information, we made an announcement on the other thread of issues spawning events. Please check it out here:

Read more
Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you very much for all the collaboration and reports. We checked with the team and it seems it is indeed intended for the older events not to spawn.

As well as some naming confusion with the Head hunting and Witch hunt. They are the same event, what differs is the option to turn in the body or skull. :sweat_smile:

We’ll make sure to spread the word to other threads as well. And make sure that this type of information makes it into future patch notes containing any new events.

We really appreciate your patience and understanding.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for your reports on the events issues.

We have now deactivated EL_WitchHunt_04 as it seems this line was interfering with the spawning of events. Please try to restart your servers once more and give them a try.

Also, please let us know if this does the trick.

We appreciate your assistance in this matter.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for your reports on the events issues.

We have now deactivated EL_WitchHunt_04 as it seems this line was interfering with the spawning of events. Please try to restart your servers once more and give them a try.

Also, please let us know if this does the trick.

We appreciate your assistance in this matter.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for your reports on the events issues.

We have now deactivated EL_WitchHunt_04 as it seems this line was interfering with the spawning of events. Please try to restart your servers once more and give it a try.

Also, please let us know if this does the trick.

We appreciate your assistance in this matter.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for your reports on the events issues.

We have now deactivated EL_WitchHunt_04, please try to restart your servers once more and give it a try.

Please let us know if this does the trick.

We appreciate your assistance in this matter.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. By any chance could a clan mate have removed them from the chest?

In the meantime, can you share with us your character and clan names? As well as the exact location of the chest in question.

The approximate date and hour when you first placed them and when you noticed they were gone would also assist us in finding the source of the issue.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your log file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. We have updated your forum rank and you should now be able to send images and links.

We appreciate your assistance in this matter.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your saved file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share with us if you are part of a clan with other active members?

Actions from other clan members would keep the purge meter up.

If you’re not in a clan, can you share the server number and your FuncomID with us?

Feel free to reach out in private if you prefer. Thanks in advance!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile, and welcome to our forum!

Thank you for reaching out to us. Could you share a screenshot of the issue, please?

As well as your game mode or server number.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Due to the number of possible permutations our team is having a hard time pinpointing the exact issue. Could you provide us some examples with the exact potion names and buffs you experienced? As well as the results obtained in numbers/percentages would be amazing.

A couple of examples should be enough but any more you are able to provide will assist us in identifying the issue faster.

We appreciate your assistance in this matter.