Mayra

Mayra



10 Jan

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell!

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.


23 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your feedback. We shared your claims with our team.

May your voice be heard! :metal:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate.

Make sure to select “in-game purchase” as the issue type.

Have a great day!


22 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your saved and log files with us?

You can find them by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved

It should be the “game” file for Exiled Lands or “dlc_siptah” for Isle of Siptah.

And for the logs:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your log files with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your log files with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Also, if you play on Singleplayer, please also share your saved file: “game.db” or “dlc_siptah”.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Can you please share the game mode you were trying to access?

Also, do you have any mods installed?

In the future, please use the bug template and fill in all the information so we can better assist you.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Thank you for the additional information. We’ll ask our team to investigate it.

Happy Holidays!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a new ticket to our Help center so our team can investigate.

Make sure to specify your issue with the item is that you can’t craft it, and leave the PvP matter out since it’s a bug we are aware of.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate.

Make sure to select “in-game purchase” as the issue type.

Have a great day!


21 Dec

Comment
    Mayra on Forums - Thread - Direct

Happy Holidays, dear Exiles and Outcasts! :discopug:

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate it.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Thank you for the additional information. We will ask our team to take it into consideration when performing the tests.

Have a great day! :slight_smile:

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your feedback. We shared your claims with our team.

May your voice be heard!