Mayra

Mayra



20 Dec

Comment
    Mayra on Forums - Thread - Direct

Thank you for the additional information.

Have a great day! :slight_smile:


19 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Thank you all for your collaboration. We might reach out in private to request more information.

We appreciate your assistance in this investigation.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Could you also answer the following questions, please?

  1. How is the overall server performance?
  2. How many buildings (or an estimate) the server has?

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket:

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Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Our team requested a bit more of information:

  1. How many players were in the dungeon with you when you noticed the issue?
  2. How is the overall server performance?
  3. How many players are usually online at the time you recorded the video?
  4. How many buildings (or an estimate) the server has?

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Our team requested a bit more information, if you may share:

  1. Have you tried to update the PC drivers?
  2. Have you tried any workaround while in Sepermeru to avoid the crash?
  3. Can you share the exact spot where the crash happens?

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

@Rishangles, please provide the same files as requested previously on:

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Comment
    Mayra on Forums - Thread - Direct

Apologies @xxmoonwitch. We just updated your forum rank to allow you to send files.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your report. Can you please share some files we us, so we can better understand what might be the issue?

Please share the logs and saved game you can find by following:

C:\Users\YourUser\AppData\LocalLow\TheOutsiders\Metal

Feel free to reach out to us in private via direct message to @community.

We appreciate your assistance in this matter.

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your report. Please join our Discord to find help with modding:

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Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your feedback. We shared your claims with our team.

May your voice be heard!

Comment
    Mayra on Forums - Thread - Direct

Greetings from Hell! And welcome to our forum.

Thank you for your report. We shared the information with our team for more investigation.

We appreciate your patience while we review your case.


16 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you please share your log file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exiles,

Thank you for reaching out to us. Can you share more details?

Do you remember the date and approximate time when you placed the Transportory stone and when you first noticed it was gone?

Also, please share your clan and character’s names. As well as the location where you placed the stones.

We await your reply.

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Could you share your server’s saved file with us?

As well as the location where the issue is occurring.

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.


15 Dec

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Are there any mods installed on the server?

Thanks again!

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Are there any mods installed on the server?

Thanks again!

Comment
    Mayra on Forums - Thread - Direct

Greetings,

Are there any mods installed on the server?

Thanks again!

Comment
    Mayra on Forums - Thread - Direct

Thank you for the server number. We’ll pass it over to our team for further investigation.

Have a great day!

Comment
    Mayra on Forums - Thread - Direct

Greetings Exile,

Thank you for your report. Can you share with us which game mode or server have you noticed this issue on?

We await your reply.